For me, this is the best employer I've had so far. - Business Development Representative (BDR) Zendesk Employee Review

4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

A young and dedicated team—we all get along well. Managers are there to support you and help you advance. You can express your opinion honestly and openly, and we have more than just a fruit basket!

Cons

small office so it can get to loud sometimes

Explore other reviews about Zendesk

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good work life balance, excellent team mates, Everyone is focused on extremely bright solutions-oriented collaboration.

Cons

Many systems to learn, but this is true for any large company.

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Lots of investment in AI, product development. Can be very nimble and agile when needed. Have driven real process and functional improvement over the last couple years.

Cons

Recent RTO. Leaders make decisions on whim and the rest of the company ends up react mode. Alignment across leadership suite is always great. High exec turnover

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