Could be a great opportunity if they cared about their employees - Account Executive Zillow Employee Review

2.0
5 June 2019
Recommend
CEO approval
Business outlook

Pros

Good company benefits Decent reputation in the marketplace Good work hours, nice office

Cons

High Turnover Cliquey Environment Questionable HR Dept Lackluster Management

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Zillow Response
7y
Thank you for taking the time to submit a review. It is good to hear you saw value in the company benefits and felt the work/life balance was good. We put a lot of thought into both and much of what we develop to support both is driven by employee feedback. Regarding human resources and our leadership team, it is concerning to hear you feel both exhibit less than quality support. Both our leadership teams and human resources team focus quite a bit of effort in fostering an environment that enables our teams to do their best work. I am curious to hear how your experience conflicts with that focus. Any insight you can share is welcome. Regarding your advice, Zillow Group has an array of amazing opportunities and a keen focus on career development. I have to say anyone who is serious about their career and wants to grow is well positioned to do just that with Zillow Group. I appreciate you taking the time to submit your thoughts and if you have more reach out to stevec@zillowgroup.com to share. Best of luck with your future endeavors. Steve Capezza - Vice President, Zillow Premier Agent Sales

Explore other reviews about Zillow

5.0
2 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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