Great coworkers and environment but terrible management and leadership - Logistics Coordinator Zuum Employee Review

2.0
3 Mar 2022
Recommend
CEO approval
Business outlook

Pros

- Great Coworkers - Everyone mostly gets along - Food is provided most of the time - Managers are fun people but terrible leaders (Pro and con)

Cons

- Management has a lack of communication - Management will use words to entice you to do things but never back it up (Always have things in writing or they will never honor their words) - They have an "open door" policy but when something is said it will be ignored. - HR Department is completely disconnected from employees and have no idea what's going on in an operation standpoint - Will constantly change SOPs then send "docusigns" to everyone and if it is not met, they will write you up. Which will lead to no disciplinary action anyway.

Explore other reviews about Zuum

5.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I have worked at Zuum for 4.5 years. Had an excellent team, a CTO that was spot on and overall we we're encouraged to use the lastest technologies and use best practices

Cons

Poor communication sometimes between management from US and the team located on Romania/Ukraine

2.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The technology, specifically their in house platform is well done.

Cons

-Management is extremely toxic, specifically the leadership team. Routine “emergency” meetings where everyone’s job is threatened. -Most employees are required to be micromanaged on an ongoing call throughout the entire day with their team and managers. -90% of the business depends on one account. If (or when) that account is lost, the entire brokerage fails. -Zero culture. Everyone at the office seems to be afraid for their job. Leadership intimidates most employees. Not a lot of collaboration. -Extremely process oriented. Not much “doing,” with most of the time spent on reviewing or re-doing tedious processes. -Expectations are extremely high and unrealistic. The monthly revenue and profit projections are normally made up and forecasted incorrectly.

3
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