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Enterprise Reviews

Updated 20 February 2018
8,613 reviews

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3.5
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Approve of CEO
Enterprise President and CEO Pamela M. (Pam) Nicholson
Pamela M. (Pam) Nicholson
3,134 Ratings

8,613 Employee Reviews

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Pros
Cons
  • Work life balance could be better (in 1564 reviews)

  • long hours, no work-life balance (in 547 reviews)

More Pros and Cons

  1. "Toxic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Enterprise full-time

    Pros

    Initially, it was an excellent place to work. Operational objectives were discussed and agreed with SM. Hard working senior management team.

    Cons

    New GM was employed who are using the business as a place to employ friends and family. No support from line manager who would schedule weekly meetings and either not attend the meeting or cancel when the meeting was due to start. Pay disparity as the new hires are getting paid more than current employees.

    Advice to Management

    Closely look at who is operating the business now? Are they experienced to accomplish the business goals? Are they playing favourites with family & friends?

    Enterprise Response

    23 Oct 2017 – Manager Employer Brand

    Thanks for leaving a review. I'm curious if you'd be willing to provide more information. We're unable to address complaints at a local level unless we have geographic information and more specific... More


  2. Helpful (1)

    "MT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Enterprise full-time (More than a year)

    Pros

    If you work hard you can get promoted and make decent money. Also many other companies are willing to hire sales people who have worked for enterprise

    Cons

    It is a tough place to work, fast paced, washing cars in a suit, everyone starts at the bottom and works their way up, the pay at the bottom is not great... company is not for everyone


  3. "Launched my career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in College Park, GA (US)
    Current Employee - Human Resources Manager in College Park, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 10 years)

    Pros

    Great people and amazing career opportunity!

    Cons

    Difficult at times to please all the customers - their expectations are so high! Trying not to take things too personally is key.

    Advice to Management

    Continue to ask the tough questions from employees so that everyone benefits.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A great all around company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Clovis, CA (US)
    Current Employee - Branch Manager in Clovis, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 3 years)

    Pros

    A great company that promotes form within and is based off of performance, not just seniority. Teaches you how to run a successful business and train and developed your employees. Each group (usually a state or part of a large state ) is ran at the group level, which I think for most part is great. In our group, our upper management is top par and ones you can learn from and inspire to be. If you're looking for somewhere you can work hard and make a career out it, then ERAC is a great place for you!

    Cons

    Honestly, if you're looking for an in-between, short term job.... it won't be for you! You put in long hours and sometimes you want to pull your hair out, but if you have long term goals in mind it is more than worth it!

    Advice to Management

    Nothing but positive things to say about them! Thank you!


  6. "Area manager -enterprise holdings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Silver Spring, MD (US)
    Current Employee - Area Manager in Silver Spring, MD (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 10 years)

    Pros

    Performance based company that has a employee/customer service first culture while challenging you to be the best leader. Overall, great company!

    Cons

    Demanding work schedule but it’s worth it if your truly competitive and driven by financial goals. Average hours per week for management trainees are 48-50 hours. So it’s more compared to a desk job but if you truly want to grow and make money it’s worth it.

    Advice to Management

    Continue investing in technology to stay ahead of the times.


  7. "best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise (Less than a year)

    Pros

    amazing managers, good life balancing schedule

    Cons

    nothing at all, its an overall great company


  8. "Management Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time

    Pros

    Great experience, extensive sales training.

    Cons

    Hours (we work hard, reward hard work).

    Advice to Management

    Continuously promote the best, but sales are not the only thing a great manager should have. People want to be managed by ones who make the effort to provide a great team.


  9. "Senior Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Enterprise part-time

    Pros

    Competitive Salary, Fun people to work with

    Cons

    Completely sales oriented, high focus on up selling customers not on employee development

    Advice to Management

    Focus on your employees more not how much they sell.


  10. "This job is seriously not for everyone. If you can stick it out other employers love and look for Enterprise employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Knoxville, TN (US)
    Current Employee - Management Trainee in Knoxville, TN (US)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Enterprise full-time (More than a year)

    Pros

    Amazing training in sales and customer service. Also, you are working in a very challenging work environment that not only thickens your skin but teaches you how to handle tough situations that cannot be taught over wise. You have the autonomy to make decisions on your own because they encourage you to just "jump in". Management can fix just about anything you mess up and use those as learning experiences. Over time you learn the extensive logistical practices in the hardest form of the definition. Looking back at over a year the best part about Enterprise is how forgiving your managers and area managers are. They know that they are dealing with new grads that are just getting their feet wet in the professional world. The wise man in upper management once told me off the record "you won't get promoted without being written up at least a few times". Essentially, if you don't try to work the system to improve your sales... you won't be the best. At your 1 year mark you get 17 days paid vacation. Great benefits.

    Cons

    Although 48-50 hours a week does not seem like a lot, the constant multi-tasking, worrying about the sale, dealing with tough customers, and answering the phone 60+ times a day (50% are frustratingly ignorant questions, charge disputes, and repeating yourself over and over again to someone who just do not understand seemingly obvious things) takes a toll on you. It is incredibly hard to have a healthy work life balance especially if you are at a 7 day operation. Once you get comfortable at one branch they will move you to another. 0% commission for sales where you are instead ranked on a matrix that quantifies your promote-ability. Upper-management is constantly chasing numbers and percentages that are unnecessary just take make them look better on paper, meanwhile, making your job even harder. The more you learn about the truth of the nature of the business it will be discouraging. The business model is not a fast track to working your way up the ladder. You can be eligible for promotions quickly, but you won't actually get one as fast as you are sold to believe. The only exception to this would be to start in a city with substantial growth (like Nashville, TN) or to throw for promotions at locations in the middle of nowhere far from where you live. Professional dress in the middle of summer (slacks, button-up, and tie) for men, while the women can wear a (appropriate) skirt and a low cut short sleeve top.


  11. "Management Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA (US)
    Current Employee - Anonymous Employee in Marietta, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Enterprise full-time (More than 10 years)

    Pros

    Limitless opportunity, learn how to run a multi-million dollar operation, training, benefits, bonus opportunities, promotion from within (it's about how you perform, not who you know), everyone starts at the same level

    Cons

    You have to work hard, but you will be rewarded for it!


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