Equinox Fitness Front Desk Manager Reviews

Updated 15 Aug 2019

To filter reviews, or .
2.2
28%
Recommend to a Friend
Equinox Fitness Executive Chairman, Managing Partner Harvey Spevak (no image)
Harvey Spevak
0 Rating
  1. Helpful (4)

    "False Advertising"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time for more than a year

    Pros

    By far the best pro is being able to utilize the gym and using your employee discount at the shop. That being said, you can get a better paying job elsewhere (and just pay for membership) and buy stuff at nordstom rack.

    Cons

    Life is great at Equinox for a short while. Pretty soon you begin to realize how much Equinox does not live by their values. Front Desk staff are constantly looking at these "values" on screensavers placed on the desk. Things like "open and honest communication" are not a thing here. Management will send emails from noreply addresses. When getting hired you are told you get 40% everything - not true. Discounts vary from 0-40%. They pay is very sad for a company that charges their members so much. As a front desk manager I was always forced to short staff the desk so that we would stay under the "budget", which no matter the month would always decrease. It is hard to hire any good talent when they are being payed $9. When I wanted to give an employee a raise, it was either denied or only increase by literally pennies. I have never been at a company that treats its employees like they are disposable. When Equinox HQ does something wrong, it is the front desk that has to answer the phone, not our CEO.

    Continue reading
  2. "Good part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Washington, DC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox Fitness part-time for more than 3 years

    Pros

    free gym membership, relatively flexible scheduling, selective on who they will allow to grow within company but supportive of those who do make it.

    Cons

    stressful environment, last minute changes, constant management changes

  3. "Great Staff, Facilities, Supervisors, and Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager in Woodbury, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time for more than 5 years

    Pros

    Full time comes with full amenities of the club, including membership, discounts on spa products, store products, etc,. Management and trainers are professional and work together with the staff to make your days easier.

    Cons

    The pay isn't great because you do have to deal with a lot of customers who expect everything for the amount of money they pay, but it isn't difficult to handle them as long as you are good with people.

    Continue reading
  4. Helpful (5)

    "Absolute trash."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness part-time for more than 3 years

    Pros

    A free membership, and a host of employees as miserable as you.

    Cons

    They pay their front desk minimum wage (i was at 9 for over a year) for a job that requires intense effort, attention to detail, multitasking and more. The people who do the job badly just don't care because they're paid so little and the company doesn't give a crap about them.

    Continue reading
  5. Helpful (3)

    "You get out what you put in!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Manager On Duty in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Equinox Fitness part-time for more than a year

    Pros

    You’ll get to work with an amazing network of talented coworkers and individuals. You’ll see and help some of the most talented people in the world.

    Cons

    Your talent may not be recognized right away in comparison. You’ll have to marry your own personal beliefs with workplace politics.

    Continue reading
  6. "Work is work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Manager in New York, NY

    I worked at Equinox Fitness full-time for more than 3 years

    Pros

    SOME members, motivation to be/ stay fit, able to use facility

    Cons

    Management, rude members, unreliable co workers, expected to do so much but pay is super poor

  7. Helpful (1)

    "Great work environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Costa Mesa, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Equinox Fitness part-time for more than a year

    Pros

    Great people to work with often very attractive Free membership Discounts on training,spa, shop, and sometimes food Good customer service experience

    Cons

    High steaks Can be stressful Members can be difficult and mean Say that they will move you up in the company but don't give you any guidance

    Continue reading
  8. "Front Desk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Woodland Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equinox Fitness part-time for more than a year

    Pros

    I love everything about the company.

    Cons

    The only one thing I wish Equinox had was a sauna and a steam room.

  9. "Equinox"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Front Desk Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equinox Fitness for more than a year

    Pros

    Great company, high-energy staff, beautiful facilities, and good employee discounts.

    Cons

    Benefits could be better, as well as pay raises.

    Continue reading
  10. "Front Desk Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Front Desk Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinox Fitness

    Pros

    I really enjoyed working for equinox. I was there for 10yrs. I would still be there but i wanted to get out my safe spot and see what else is out there. The company is great and just like any company there are a couple of bad seeds to make it harder to work at some clubs, but all in all great company.

    Cons

    The only con I have is that some managers was there just for a buck and not for the company, but it was only a few.

    Continue reading
Found 14 reviews