Equinox Fitness General Manager Reviews

Updated 10 Feb 2020

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2.9
14%
Recommend to a Friend
0%
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Equinox Fitness Executive Chairman, Managing Partner Harvey Spevak (no image)
Harvey Spevak
1 Rating
  1. "What is work-life balance?"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant General Manager 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time for more than a year

    Pros

    You will learn a lot about the industry and company. You will gain practical skills that can be carried over into your career. Higher management FORCES YOU TO BE SUCCESSFUL. Depending on your GM, it can be a hit or miss.

    Cons

    10 hour shifts per day. "closeout" you are mandated to work 12 hours shifts the last 4 days of the month to close as much sales as possible. it is brutal! For the hours you put in, it doesn't make the salary worth it. You will always be annoyed with emails and emergency calls left and right as you are expected to be "always on the clock".

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  2. "Has lost its way"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant General Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time for more than a year

    Pros

    Environment between front of house associates

    Cons

    Executive level management disconnect, work life balance, favoritism and limited growth opportunity

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  3. Helpful (4)

    "Over worked and under paid."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant General Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time for more than a year

    Pros

    Great product that equinox provides to their members.

    Cons

    Their salary for management is just not on par with other similar jobs and definitely does not compensate for how much you are worked here. Corporate has major demands but they are very out of touch with the day to day of being an AGM or GM. Also, keep in mind, for 65K you can typically manage a team of 10 somewhere that is open 9-6pm (ish.) But at Equinox, you are getting paid the same and get you have a bunch of different departments and up to 50+ people under you AND the business hours are 5:30am-11pm! AND you work 12+ hour days last 4 days of every month. AND you work at least one weekend day. AND you’re expected to just be on call every time something happens operations wise. It’s chaos.

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  4. Helpful (2)

    "Low ROI on investment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time for more than 3 years

    Pros

    Beautiful spaces, architecture and design.

    Cons

    Lifestyle brand with no work-life balance for employees. All roles are underpaid, and the "bonus" potential for GM's is not worth the investment. In San Francisco specifically, compensation falls way below industry standard for similar roles. You will deal with an entitled clientele whose expectation of service exceed what Equinox can deliver on. As GM or assistant GM you will be the sole point of contact for customer service issues, sometimes to a membership base of over 7,000 people at one location. Most importantly, once you become a General Manager your growth (and earning) opportunity decreases dramatically. There are Area GM and regional director roles available, but these are few and far between.

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  5. "Great company to grow with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager 
    Recommends
    Approves of CEO

    I have been working at Equinox Fitness full-time for less than a year

    Pros

    Opportunities, room for growth within the company.

    Cons

    Scheduling, having to work long hours throughout close out.

  6. Helpful (1)

    "Great potential; Shame it's at the expense of their talent."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant General Manager in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Equinox Fitness full-time for more than 3 years

    Pros

    Fitness environment equals high energy and positivity. Encouragement to participate in all fitness related activity.

    Cons

    Leadership lacks people management skills. Don't put people first.

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  7. Helpful (2)

    "It’s not fitness, it’s life...it’s your entire life"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager in New York, NY
    Positive Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time for more than a year

    Pros

    Pros are that you get to meet and interact with some cool people. Networking and connecting with members is encouraged.

    Cons

    Work life balance. Last 3 to 4 days every month you work minimum 12 hour days. Nights, weekends, holidays. Half of the “paid holidays” I was never even compensated for. Company culture is that you’re expected to give 120% for no reward.

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  8. Helpful (5)

    "Make sure you drink the Kool-Aid and learn to play politics"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time for more than 5 years

    Pros

    - You will meet wonderful people, both members and staff - Complimentary membership - You will make money if you over perform - Always tons of members with lots and lots of extra money to blow - Personal Training is backed by science (easy sell)

    Cons

    - Typical corporate politics - Many of the manager's are unhealthy, unfit, and out of shape - Low pay depending on the role - The culture can attract some pretty low conscious people both on the staff and especially on the member side. As I said above though, the good outweighs the bad, just don't take it personally. Many of the people who work out here are so insecure, it's actually very sad. - Clothing in the shop costs more than buying in the stores themselves, i.e.. Lululemon

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  9. "Assistant General Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant General Manager in Irvine, CA
    Recommends
    Positive Outlook

    I have been working at Equinox Fitness for more than a year

    Pros

    truly an amazing company to work for

    Cons

    sometimes not conducive for family life (hours)

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  10. Helpful (8)

    "Operations Manager / AGM"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant General Manager in New York, NY
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Equinox Fitness for more than a year

    Pros

    -Great mentorship from other management -Tons of in-house training opportunities in sales, management, leadership, budgeting (there are monthly training periods as well as a two-week intensive sales training course that pays huge dividends) -Great team atmosphere (the people you work are all high energy people working just as hard as you) -Competition drives you to succeed, and it is possible to make some extra money with bonuses -Free membership to the gym and discount on amenities (e.g. massages, personal training) -Opportunity for rapid advancement if you work hard for it. People can become GMs in a year or founder and stay AGMs for three or four. They tell you they don't hire AGMs, they hire future GMs in AGM positions and then give you opportunity to learn and prove yourself. Take advantage of that.

    Cons

    -10-12 hour days are the norm, and its not always normal hours. -As an AGM expect to be the manager working most holidays -Vacation time for anything longer than a few days is technically available but impossible to schedule -You live on a monthly schedule of success or failure (with regard to sales and departmental goals). This can be a pro or a con, depending on your personality. I personally enjoy wiping the slate clean each month but I include this in the cons because I've seen it wear other people down. -Extremely fast ramp-up process. Be ready to hit the ground running. The GM has other things to do and needs you do start doing your job asap. -Babysitting college-aged hourly workers at the front desk. Building a team of responsible students pays dividends, otherwise you will be miserable covering their shifts. -Equinox Members are the most spoiled group of demanding ungrateful people in the world. Be ready to cater to their every whim. -AGM pay is a little low for NYC, GM pay is more manageable.

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Found 24 reviews