Estée Lauder Companies Reviews | Glassdoor.com.au

Estée Lauder Companies Reviews

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Found 1203 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
87%
Approve of CEO
Estée Lauder Companies CEO Fabrizio Freda
Fabrizio Freda
612 Ratings
Pros
  • "Flexible work arrangement with ability to work from home ; Care about the employee; Great benefits(in 92 reviews)

  • "Great culture/work life balance(in 74 reviews)

Cons
  • "Issues with work life balance and personal development(in 58 reviews)

  • "Long hours of work (up to 12 hours) and no support from company(in 46 reviews)

More Pros and Cons
  1. "bcv"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Estée Lauder Companies

      Pros

      personal growth, compensation, company policies

      Cons

      leadership, employee of the company

      Estée Lauder Companies2014-05-04
    • "Beauty Adviser of 10 plus years"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Beauty Advisor in Melbourne
      Doesn't Recommend
      Positive Outlook
      No Opinion of CEO

      I worked at Estée Lauder Companies part-time for more than 20 years

      Pros

      Free product allowance and a chance to make some wonderful friends

      Cons

      Very cliquey environment and senior management deliberately play staff off against each other to cause friction

      Advice to Management

      Estée Lauder Management in Victoria need to focus more on encouraging team work instead of playing favorites and discouraging strong team relationships. Be nice not nasty and unprofessional

      Estée Lauder Companies2018-11-18
    • "On Counter team member"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Counter Staff Member Beauty Advisor in Melbourne

      I worked at Estée Lauder Companies part-time for more than 6 years

      Pros

      Access to staff shop, lovely customers and great immediate work colleagues . Christmas or awards events and night are fun, meeting staff from other brands is also great

      Cons

      Aggressive Area Management and State Management, unrealist expectations on staff, poor communication and lack of career advancement unless of course you were well liked by state manager.... very very poor upper management. Management don’t give credit where credit is due, but don’t hesitate to belittle or backstab staff when the themselves cause the issues

      Advice to Management

      Advance the staff that prove they are capable or have worked hard to succeed with good results etc. it’s sad that unless your good friends, related or suck up you can’t go further within Estée Lauder Vic. Years of service mean nothing to this company

      Estée Lauder Companies2018-11-19
    • Helpful (1)

      "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Estée Lauder Companies full-time

      Pros

      - Family type culture. HR do a good job of running regular events to engage staff and bring everyone together - Great work life balance with flexible working hours - You are equipped with everything you need to be successful in your job. Example: Laptop, work phone, car etc. - You receive lots of training and further education - Salaries are fair and on par with averages in the industry - however their pay rises...

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      Cons

      - HR always side with the senior manager when issues arise and conversations with them are not confidential - Low recognition for achievements - No career mapping, coaching or mentoring

      Advice to Management

      Ask your staff for feedback and listen to this feedback

      Estée Lauder Companies2018-08-08
    • Helpful (1)

      "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Estée Lauder Companies part-time

      Pros

      Good environment. Can learn some things.

      Cons

      Political affairs. No one is really helpful when you feel unpleasant.

      Estée Lauder Companies2018-05-20
    • Helpful (2)

      "Counter staff"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Melbourne

      I worked at Estée Lauder Companies part-time

      Pros

      Beautiful product and fantastic brand Great customers Good discounts on products across Estee Lauder companies' brands

      Cons

      Terrible middle management A lot of them are promoted from counter level, with no corporate experience or understanding of business A lot of competition between counters, to the point of lying, backstabbing and 'dobbing' on each other to get ahead. Middle management tended to play favourites and not investigate situations before escalating to head office. Usually working in a big department store, have to deal with...

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      Advice to Management

      Review your area/regional managers. If your brand has high turnover on counter, there is probably a good reason! Maybe hire experienced back office staff instead of promoting inexperienced retail workers.

      Estée Lauder Companies2017-07-19
    • "senior digital executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Hong Kong
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Estée Lauder Companies full-time for more than 4 years

      Pros

      - beautiful brands with good management, people are intelligent - Company emphasis a lot on being "strategic" and try minimize manual/inefficient works. - Good exposure to travel around apac region, sufficient support from companies on corporate level - Corporate functions, HR policies.

      Cons

      Not much exposure in execution work if working from regional level (ie, not knowing how campaign works, no exposure to actual campaign execution)

      Advice to Management

      Hire people with actual hands-on execution experience in Regional office

      Estée Lauder Companies2019-05-19
    • "Absolutely fantastic company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Assistant Store Manager in Winston-Salem, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Estée Lauder Companies full-time for more than 4 years

      Pros

      Unheard of benefits in today's work place. Incredibly affordable insurance, plenty of vacation, sick and personal time, paid volunteer time, tuition reimbursement, etc. Amazing pay as well. Truly treat their employees like humans that they value.

      Cons

      Weekends and nights can be a con for many people.

      Advice to Management

      Sometimes the sales goals can be unrealistic.

      Estée Lauder Companies2019-05-18
    • "Great Place to work in NYC"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Administrative Assistant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Estée Lauder Companies full-time for more than 2 years

      Pros

      Great benefits. Company store is awesome.

      Cons

      none, outside of your regular work gripes

      Estée Lauder Companies2019-05-17
    • "Good place to be at"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Estée Lauder Beauty Advisor 

      I worked at Estée Lauder Companies part-time

      Pros

      Good pay and experiences were apparent

      Cons

      Hours can be irregular and overtime

      Estée Lauder Companies2019-05-15
    Found 1203 reviews