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Fidelity International Associate Reviews

Updated 12 Sep 2020

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3.8
78%
Recommend to a Friend
89%
Approve of CEO
Fidelity International CEO Anne Richards (no image)
Anne Richards
20 Ratings
  1. "client service associate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Associate in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity International full-time for more than a year

    Pros

    it a great work place

    Cons

    there are no cons of working there

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  2. "Good company"

    5.0
    Former Employee - Sales Associate in Santiago
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity International full-time for more than a year

    Pros

    Good environment. You have your independence and your opinion is valued.

    Cons

    Overtime is not paid, so you need to find a way to fit well into the agenda.

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  3. "Good bonus"

    3.0
    Former Employee - Client Services Associate in Hildenborough, England

    I worked at Fidelity International full-time for more than a year

    Pros

    Everyone is friendly, induction training is good

    Cons

    Very busy and moved from hildenborough

  4. "Client Services"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Associate 

    I have been working at Fidelity International full-time for less than a year

    Pros

    Great team environment, employee pension, good salary

    Cons

    Variable working hours, attrition rate is very high

  5. "Environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity International full-time for more than 3 years

    Pros

    Company is Employee friendly totally

    Cons

    Team leader's attitude is not like a leader needs to be

  6. "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Associate 

    I worked at Fidelity International full-time

    Pros

    Excellent support from colleagues and senior staff.

    Cons

    Lack of opportunity in other areas of the business

  7. COVID-19

    "High pressure but lovely staff"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Associate in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Fidelity International full-time for less than a year

    Pros

    Lovely staff Supportive Team Leader Interesting job Pay is good Team work Moral high

    Cons

    High pressurized environment On calls 24/7 which can be tough Negative feedback sometimes from customers can be challenging Not able to meet officially at office due to pandemic

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  8. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Tadworth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity International full-time for more than a year

    Pros

    Good benefits at fidelity Including a good pension

    Cons

    Can’t think of any at current

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  9. "Job in Ops"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity International full-time

    Pros

    Work Life balance is excellent

    Cons

    Salary hikes are too low

  10. Helpful (1)

    "Not great"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook

    I have been working at Fidelity International full-time for more than a year

    Pros

    None really. Just a job which pays

    Cons

    Just another call centre job. There isn’t any reason to love it.

Found 85 reviews