FinancialForce Reviews | Glassdoor.com.au

FinancialForce Reviews

Updated 7 Sep 2019

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Found 234 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
77%
Approve of CEO
FinancialForce CEO Tod Nielsen
Tod Nielsen
60 Ratings
Pros
  • "FinancialForce offers best in class solutions and amazing work / life balance(in 35 reviews)

  • "Work/Life Balance (They understand people have families)(in 22 reviews)

Cons
  • "Some growing pains, but all being addressed(in 29 reviews)

  • "FinancialForce would rather keep the position open than hire the wrong person(in 9 reviews)

More Pros and Cons
  1. "Fantastic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Harrogate
    Recommends
    Positive Outlook

    I have been working at FinancialForce for less than a year

    Pros

    - Refreshing culture, full of energy, lovely office. - Lots of investment in employees in terms of training. - Great recruitment process. - Coming to work is always a joy, never a chore :)

    Cons

    The office is situated on the outskirts of Harrogate (a lovely place), however this means the closest train station is a 30 minute walk/additional 20 minute bus journey. There is free parking on site though.

    FinancialForce2015-05-21
  2. Helpful (1)

    "On its way up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    Great turn around, good leadership, seem to be making the right hires in the right places.

    Cons

    Product is good, but it can be amazing - its a time thing.

    Advice to Management

    Press on creating the most amazing product in the market and the customer will buy. Focus on marketing.

    FinancialForce2019-06-29
  3. Helpful (1)

    "What an awesome company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for less than a year

    Pros

    Camaraderie Flat management structure A feeling of worth Easy to connect and chat (And have a beer) with the CEO and any of the management team Your ideas count A disruptive tech company in hyper growth Seek forgiveness rather than permission Be accountable

    Cons

    Not a place to be if you need to be told what to do Not good if you want to corporate ladder - There isn't one Somewhat unstructured as there is a reliance on the individual to contribute

    Advice to Management

    More of the same

    FinancialForce2015-01-22
  4. Helpful (7)

    "Lots of opportunity, no leadership"

    StarStarStarStarStar
     
    No Opinion of CEO

    I worked at FinancialForce

    Pros

    PSA product is good Erp is getting better Great people at mid level management

    Cons

    CEO not able to pull people together, build confidence or create a strategy. many great people have left the sales organization and there have been 4 different sales leaders in less than two years. CEO has not been able to align the company or the board to grow. There is no urgency to fix the obvious problems and no one is honest about the challenges.

    FinancialForce2019-08-27
  5. Helpful (3)

    "Poor management harming a once solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FinancialForce full-time for more than 3 years

    Pros

    The product is strong and being expanded in reasonable ways. Benefits are decent.

    Cons

    There is a bias in how work is assigned, with some people expected to always take on the most difficult assignments while the people who do the easier work get praised. Managers will also praise things like working too many hours, etc., then say but we don't want you to do that. There is a lack of leadership due to a focus on promoting the people who are cheerleaders instead of addressing issues that are being... raised again and again by members of the team. Raising issues is held against people. No good attempts are made to make the remote workers feel valued.

    Show More

    Advice to Management

    Listen to the employees without being defensive or immediately dismissing anything that is said. Look at how work is assigned and check for favoritism. Value work over cheerfulness.

    FinancialForce2019-09-07
  6. Helpful (7)

    "Great product, lacks direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    Great energy, the product could be good, but there's not a big enough market

    Cons

    Leadership hides behind the curtain and is not honest with where the company is at financially. Have been telling us we will IPO or be bought since I started there with no specifics. No path to promotion. Comp is below market average

    Advice to Management

    Be more transparent with where we are now and where we expect to go.

    FinancialForce2019-08-06
  7. Helpful (6)

    "Cons far outweigh the pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at FinancialForce full-time for more than 3 years

    Pros

    Reasonable pay Good benefits Remote work allowed for most teams

    Cons

    Lack of transparency Employee issues are disregarded Extremely high attrition Poorly trained managers who focus on personality rather than skill Not an inclusive workplace Huge variation in workload expectations No room for growth, if you want a different job you need to leave

    Advice to Management

    Have new people look at the issues being raised by employees rather than the same management and employee services people whose actions or inactions have led to high attrition

    FinancialForce2019-08-31
  8. Helpful (1)

    "Overall great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FinancialForce full-time

    Pros

    Fantastic product line, great culture, inspiring leadership team

    Cons

    Some growing pains, but all being addressed

    FinancialForce2019-03-24
  9. Helpful (11)

    "Good technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FinancialForce full-time

    Pros

    Leading PSA solution, though a bit overpriced but well regarded in the marketplace with a strong relationship with Salesforce.

    Cons

    Semi-regular right sizing based on unreasonable financial targets and dysfunctional sales management organization. No real connection to field sales and interest in building a strong team.

    FinancialForce2019-03-19
  10. Helpful (1)

    "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FinancialForce full-time for more than a year

    Pros

    Intentions are right and the leadership team is doing everything to launch this rocketship. Everyone in Sales celebrates your success and are willing to help. Sales enablement is doing everything to help be more efficient and are constantly introducing new tools. Great work/life balance.

    Cons

    Growing pains. It takes forever to find simple answers which leads to frustration.

    Advice to Management

    This is a great company with a great potential, the formula WAS right with the right direction but something has changed...its time to figure out what and fix it.

    FinancialForce2019-03-07
Found 234 reviews