First Horizon Reviews

Updated 14 Sep 2020

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3.5
60%
Recommend to a Friend
76%
Approve of CEO
First Horizon CEO     D. Bryan Jordan (no image)
D. Bryan Jordan
130 Ratings
Pros
  • "They practice what they preach when it comes to work/life balance(in 27 reviews)

  • "Great benefits and an excellent team working environment(in 19 reviews)

Cons
  • "Upper management can get in its own way and can make simple day to day tasks more cumbersome than needed(in 15 reviews)

  • "Low pay, managers that take credit for your work(in 9 reviews)

More Pros and Cons
  1. "Great job opportunity/Growth!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time Teller in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon part-time for more than 3 years

    Pros

    Works with school schedule , very helpful

    Cons

    You will work 5 days a week regardless of if you are part time or full time

  2. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bankruptcy Account Representative in Knoxville, TN

    I worked at First Horizon full-time for less than a year

    Pros

    Great pay, great hours, great employees.

    Cons

    Demanding work, phone calls, old computer systems

    Continue reading

  3. "Solid Company"

    4.0
    Former Employee - Financial Services Representative 

    I worked at First Horizon full-time

    Pros

    Solid company with procedures in place for success

    Cons

    It was difficult to work there during their recent merger.

  4. "Non"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Assistant in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Horizon full-time

    Pros

    Enjoyed my job there! Great atmosphere

    Cons

    None that would Be relevant

  5. "It’s a great company."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller Part Time in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon part-time for more than 3 years

    Pros

    flexible schedule, decent pay, and the people I work with are awesome!

    Cons

    Lots of procedures Not a lot of time off

  6. "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Memphis, TN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at First Horizon full-time for more than 3 years

    Pros

    Post it I’ve work environment, wages are fair

    Cons

    I have had no issues with my employment

  7. "It’s better to work in sales for yourself."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Universal Banker in Columbia, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at First Horizon full-time for more than a year

    Pros

    Ok hours Fun to serve the community

    Cons

    Under staffed Cutting hours Does not care for the workers

    Continue reading
  8. "Call Center"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Banker 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at First Horizon full-time

    Pros

    The pay is decent for the position

    Cons

    No adequate training, no holidays off other than Thanksgiving Day and Christmas Day.

  9. "Love working at First Horizon"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Banker 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time

    Pros

    The FirstPower culture is inclusive and diverse. Leadership is transparent and communicative.

    Cons

    Extremely busy and a lot of changes

  10. "Entry Level Customer Service Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Returns Processor in Memphis, TN
    Approves of CEO

    I worked at First Horizon full-time for more than 8 years

    Pros

    Good experience in a team setting involving interdepartmental cooperation to complete tasks.

    Cons

    Few opportunities for upward movement within the department.

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