Does First Niagara Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, First Niagara Financial employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Niagara Financial. This rating has been stable over the past 12 months.

How satisfied are employees working at First Niagara Financial?

39% of First Niagara Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Niagara Financial 3.4 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at First Niagara Financial?

Teller (9) , Customer Service Representative (3) , Financial Consultant (2) , Intern (2) , Teller Supervisor (2)

What are the pros of working at First Niagara Financial according to real employee reviews?

"Benefits are good ....that's about it" ((in 10 reviews)); "FNFG was very flexible and the culture was great." ((in 7 reviews)); "The people are friendly and supportive." ((in 7 reviews)); "Coworkers are generally supportive." ((in 3 reviews)); "Great culture and opportunities" ((in 3 reviews))

What are the cons of working at First Niagara Financial according to real employee reviews?

"a lot of pressure from management to meet sales goals, management changes frequently, not so great pay, horrible and expensive health plans, inconsistency in rules/regulations." ((in 6 reviews)); "Bad management, no clarity on direction." ((in 5 reviews))

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First Niagara Financial

First Niagara Financial Reviews

2.8

39% would recommend to a friend

(78 total reviews)

Gary M. Crosby

64% approve of CEO

15% positive business outlook

Ratings by category

4.5

Diversity and inclusion

3.4

Work/Life balance

3.0

Compensation and benefits

2.9

Culture and values

2.6

Career opportunities

2.5

Senior management

First Niagara Financial has an employee rating of 2.8 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Niagara Financial employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

78 reviews

3.0

30 Nov 2012

Philly region

Customer service

Recommend

CEO approval

Business outlook

Pros

The people I worked with daily. My vacation and flexibility since my supervisor was in Buffalo.

Cons

They lay people off left and right. They don't know the market they got into when they bought Harleysville National Bank.

3.0

4 Apr 2015

All depends on the people you work directly with.

Senior customer care representative

Recommend

CEO approval

Business outlook

Pros

At the smaller locations a strong bond can be formed with customers that go well beyond basic banking needs. The company as a whole is very active in charity and volunteer work. If you are lucky enough to work at a branch with great people then your time at First Niagara will be very enjoyable.

Cons

as of April 2015 the company is in the latter stages of a fundamental overhaul changing the focus and mission. technology upgrades have been abundant and not always successful, staffing model in in flux, and sales goals are an ever moving target with success seemingly always being dangled just out of reach. Pay is very inconsistent from one employee to the next, those promoted from within have significantly lower salaries than those in equal positions hired from outside the company

3.0

22 Mar 2015

Was a strong company for many years but the tide is quickly changing.

Anonymous

Recommend

CEO approval

Business outlook

Pros

Most employees are nice, decent paid time off policy,

Cons

Weak Culture, reactive versus proactive - seem to always be 'putting out fires', work on and discuss the same things over and over but lack of progress, office politics are alive and thriving, lack of strong, motivational leaders in key roles/departments which impacts engagement levels, Personal goals not set till 2nd-3rd quarter in many areas but evaluated for entire year, limited opportunities for growth in jobs,

Viewing 1 - 3 of 78 Reviews

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First Niagara Financial

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Ratings by category

Reviews by job title

Philly region

All depends on the people you work directly with.

Was a strong company for many years but the tide is quickly changing.

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