Flight Centre Travel Group Reviews

Updated 14 Jan 2021

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3.6
60%
Recommend to a Friend
84%
Approve of CEO
Flight Centre Travel Group CEO Graham "Skroo" Turner
Graham "Skroo" Turner
325 Ratings
Pros
  • "great travel perks available to employees(in 66 reviews)

  • "Great Work Hard Play Hard atmosphere if your young (or young at heart)(in 65 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Work hard, play hard"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Rockhampton
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group full-time

    Pros

    Amazing L&D Rapid career progression Team Culture Varied work Incentives Clear expectations

    Cons

    Can be long hours Weekend work

  2. COVID-19

    "Fun Culture can go too far sometimes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Flight Centre Travel Group full-time for more than 5 years

    Pros

    Fun culture, lots of reward & recognition, free trips for high achievers, clear pathways for progression. VERY strong position in the market, will out-survive many competitors during this COVID time

    Cons

    Huge drinking and partying culture, occasional experiences of "boys club" mentality. Wage model very weak hugely dependent on commission.

    Continue reading

  3. COVID-19

    "Great company tough times"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Analyst in Brisbane
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group full-time for more than 3 years

    Pros

    Amazing people and great environment

    Cons

    Covid downturn really threw the company around

    Continue reading
  4. COVID-19

    "Colleagues keep you there"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Flight Centre Travel Group full-time for more than 5 years

    Pros

    - Made life long friends from many of my colleagues. If it wasn’t for them, I would have left far earlier. - Good opportunities for career progression. - Great training opportunities. - Challenging work. You won’t be bored at all!

    Cons

    - The support of staff during COVID was poor. The company lost a lot of great people because of this. - Upper management has lost touch with their front line staff.

  5. "Okay to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Consultant in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Flight Centre Travel Group part-time for more than a year

    Pros

    - perks - nice team - can work a range of hours

    Cons

    - commission based - difficult to fit in when new - minimal diversity - low salary

  6. "Miserable salary"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Travel Consultant in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Flight Centre Travel Group full-time for more than 5 years

    Pros

    Not many, the only pro was the possibility to get into educational trips that were assigned to very few consultants and in most cases the one who had a good relationship with the area manager.

    Cons

    Miserable pay structure Very hierarchical A lot of pressure

  7. "Yes"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group part-time

    Pros

    Very good company and time

    Cons

    Not many cons enjoyed myself

  8. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Gold Coast
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Flight Centre Travel Group full-time

    Pros

    Great management who care about their staff Lots of fun times playing sport or having lunches or nights out. Like a family only better.

    Cons

    Nowhere is perfect but they come close

  9. "Positive experience"

    4.0
    Former Employee - Team Leader in Adelaide

    I worked at Flight Centre Travel Group full-time

    Pros

    Lots of training and support Fun environment Selling travel is fun

    Cons

    At times unrealistic sales targets Lots of pressure on teams to succeed A roller coaster of emotions in your first year as a consultant

  10. "Works for Me"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Leader in Brisbane
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Flight Centre Travel Group full-time

    Pros

    Multiple different role types over a 10 year span Great people to work with

    Cons

    Not all departments are created equal

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