Forrester Reviews | Glassdoor.com.au

Forrester Reviews

Updated 18 October 2018
704 reviews

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4.2
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
503 Ratings

704 Employee Reviews

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Pros
  • "They care about work-life balance" (in 100 reviews)

  • "Work with smart people who enjoy being here; people who care about doing great work" (in 89 reviews)

Cons
  • "The work can get consuming -- it's important to actively manage your work-life balance" (in 32 reviews)

  • "Senior management plays that they want to know any matter no matter how big or small that may be an issue for staff" (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Many intelligent people in this organisation and you can learn a lot from them
    - Always surrounded by new ideas & trends, never get bored
    - Great culture, great team
    - Opportunity for growth
    - Great reward for hard work

    Cons

    - A lot to learn
    - If you do not like reading, learning and take in new ideas Forrester is not the place for you to work


  2. Helpful (7)

    "Give the Marketing department a miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester full-time

    Pros

    - Good place to work if you're slowing down as no thinking is required.

    Cons

    - No strategy, no resources
    - No career development
    - If you're not the CMO's favourite (this changes every other month), you don't matter
    - Limited budget but heaps of expectation

    Advice to Management

    Take a good look at your senior management staff and cull those that just play politics

    Forrester Response

    12 Apr 2018 – Vice President, Employee Experience

    Every negative review is disappointing to read because it’s an individual that left us unfulfilled. I'm sorry you had a poor experience at Forrester. We continually monitor multiple employee... More

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forrester full-time

    Pros

    - Exciting
    - Fast paced
    - Challenging

    Cons

    - US dominated strategy
    - Can be very siloed


  4. Helpful (4)

    "Like working in a College campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney
    Former Employee - Account Executive in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester full-time (More than a year)

    Pros

    Good product
    Smart people
    Good networking
    C-Level exposure

    Cons

    The office is full of in experienced people and leaders
    Everything is metrics. No art in sales - Mud at a wall strategy a low close rates
    Territory dependent
    Service delivery is terrible

    Advice to Management

    Geta new CEO
    Hire some real leaders with industry experience


  5. Helpful (3)

    "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Sydney
    Current Employee - Account Development Manager in Sydney
    Recommends
    Positive Outlook

    I have been working at Forrester full-time (Less than a year)

    Pros

    The people are fantastic and always willing to help.
    Plenty of room for job progression and movement between offices
    Great company culture
    The research is really insightful and sought after

    Cons

    Lots to learn, so you better be curious!


  6. Helpful (3)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in San Francisco, CA (US)
    Current Employee - Consultant in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 3 years)

    Pros

    Forrester's culture is its best asset. If you're a good fit you'll love it here (and 90% of new hires are a good fit due to the outstanding and complex hiring process).
    It accomplishes the feat of being both a challenging yet comfortable place to work at day-in and day-out. We have an above average amount of employees who left Forrester and came back later in their career for this very reason.
    This is a result-driven company that discourages micro-management.
    The company encourages internal innovative projects and prioritizes employees development.

    Cons

    The workload can get heavy but managers expect us to speak out and will actually help.
    This is a result-driven company culture, which works great for me, but might not be ideal for everyone.

    Advice to Management

    Continue prioritizing and nurturing the Forrester culture over financial metrics.


  7. Helpful (2)

    "Great Place, Great People, Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    - Strong onboarding process
    - Travel (depending on position)
    - Helpful and intelligent colleagues
    - Professional, but not stuffy, work environment
    - HR hosts many seminars on a variety of topics to further employee growth
    - Easy access to learning about trends and analysis in different industries
    -Benefits are nice: Fair amount of time off/personal/sick, stock options, work from home once a week after 6 months, and in the summer there is a free ice cream truck.

    Cons

    - Career growth is unclear and not well-defined (depending on position)
    - Innovation is constantly talked about, yet some practices are a bit outdated

    Advice to Management

    Focus on career growth and letting employees know what the next step is. A career goal/timeline will help employees to know what they are working towards and when it can be expected.

  8. Helpful (2)

    "Energizing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    The people are what keep me coming back for more every day. They are remarkable - smart, kind, curious, and always willing to lend a hand. Leaders ask for your opinion, trust your judgement, and offer valuable coaching. I've always felt valued and appreciated for my contributions at Forrester.

    Beyond the people, the Forrester experience is rich in opportunity and collaboration. Innovation is currently front and center and there's momentum building - exciting times are ahead at Forrester.

    Cons

    The idea of not asking for permission and just innovating isn't fully embraced yet. It's clear that an innovative culture is starting to take shape, but there's work to be done to give employees some time back to create space to do so.

    Advice to Management

    Your presence and commitment to know employees as individuals has more of an impact than you may know. Don't stop making a point of asking how we are and what we think.


  9. Helpful (3)

    "Outstanding Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Researcher in Cambridge, MA (US)
    Current Employee - Researcher in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 3 years)

    Pros

    There is a culture of innovation, strong emphasis on employee experience, transparency from leadership, and high level of collaboration between departments.

    Cons

    Innovation is encouraged, but the results can be slow to implement, and at times change can feel slow. This needs to improve for Forrester to continue remaining competitive.


  10. Helpful (3)

    "Positive Early Career Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    I initially came to Forrester as a summer intern, and was rehired as a full time employee.

    My experience with my managers at Forrester has been fantastic. Forrester does a really good job of making sure managers are well trained. My manager is accessible, knowledgeable about the company, and eager to talk about my goals/struggles/general thoughts. My management experience has also been very transparent: if I ever had a problem in my job or wanted to explore other areas of the company, I know my manager would be supportive.

    As a whole, the people at Forrester are so willing to invest in you. As an early career person, I have been especially impressed with how willing people (both within my team and outside of it) have been to hear my opinion in meetings, involve me on projects that interest me but don't fall into my jurisdiction, or just grab coffee and give career advice.

    Cons

    Forrester does so much that, as a new employee (especially one new to the "real world"), it can take a while to fully understand what the company does as a whole, and how your role plays into that.

    Parking in Cambridge is expensive.

    Advice to Management

    Continue to invest in your intern program - it is a fantastic source of talent for Forrester, and a hands-on, real world experience for the students you hire.


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