Forrester Reviews

Pros

- Many intelligent people in this organisation and you can learn a lot from them
- Always surrounded by new ideas & trends, never get bored
- Great culture, great team
- Opportunity for growth
- Great reward for hard work

Pros

- Good place to work if you're slowing down as no thinking is required.

Advice to Management

Take a good look at your senior management staff and cull those that just play politics

Pros

- Exciting
- Fast paced
- Challenging

Pros

Good product
Smart people
Good networking
C-Level exposure

Advice to Management

Geta new CEO
Hire some real leaders with industry experience

Pros

The people are fantastic and always willing to help.
Plenty of room for job progression and movement between offices
Great company culture
The research is really insightful and sought after

Pros

Great people to work with
Innovative
Open for ideas
Opportunity to grow and learn
Great culture which respect you

Advice to Management

Keep it up!

Pros

People are smart and business-minded. The culture values people’s time and offers great flexibility, as a result the work life balance is superb. If you are ambitious and have a strong personality, you will move up. Lots of opportunities to explore your interests, great exposure to clients at top firms, mentors who care. Constant learning and growing. A company that cares about its employees.

Advice to Management

Invest in change management, continue the innovation work

Pros

This is literally the BEST place I have ever worked. Forrester is such a unique and truly special environment. It feels like a big family not a machine. I have worked at quite a few different organizations in my time and I can confidently say I know what "good" looks like. I am thankful every day that I can work here.

Advice to Management

Keep doing what you are doing

Pros

Lots of really bright people leads to great collaboration. The company culture is relatively free of politics compared with many large companies.

Employee metrics are clear. Annual bonus is based on revenue and profitability (vs. customer-impact metrics). The company is fairly customer-focused (improving each year). Great focus on innovation and creating new opportunities. Recently acquired two digital startups to accelerate Forrester's digital transformation.

Managers receive regular training and coaching. Excellent opportunity for graduates to learn about business. Opportunity to work with and influence many of the most senior executives in the world's largest companies as well as non-profits and the public sector. Offices around the world, offering opportunities to work in different countries for senior leaders. Great benefits. HR provides extensive training.

Very approachable CEO who likes to stay connected to employees.
Many employees who leave do come back.

Advice to Management

Managers need to focus more on how to make their team members successful; coach all managers how to lead by supporting their individual contributor (IC) team members to achieve personal and therefore team success.

Create new IC employee metrics connected to the customer - e.g. customer sat, CXi.

Remove IC accountability for SU consumption from analysts and give it to team leaders. Hold IC analysts, advisors and customer support employees accountable for customer satisfaction on every interaction.

Provide relief on goals based on vacation time taken - else vacation is simply deferment of work to be done OR allow unlimited vacation as long as work gets done/goals met.

Allow sabbaticals for longer-term employees to avoid burn out.

Pros

- New, modern, office.
- People will answer questions at all levels of middle management regardless of who asks.

Advice to Management

- Stop having the CPO responding to reviews on Glassdoor and actually have the EX staff try and get candid feedback internally. When you keep saying "all the feedback we get is so positive" it clearly shows you are asking people you know will give the answer you want or people are too scared to be honest and would rather just leave without burning a bridge.