Forrester Reviews | Glassdoor.com.au

Forrester Reviews

Updated 4 February 2019
721 reviews

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4.3
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Forrester Chairman, President, and CEO George F. Colony
George F. Colony
516 Ratings

Employee Reviews

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Pros
  • "They care about work-life balance" (in 105 reviews)

  • "Work with smart people who enjoy being here; people who care about doing great work" (in 90 reviews)

Cons
  • "The work can get consuming -- it's important to actively manage your work-life balance" (in 31 reviews)

  • "Senior management plays that they want to know any matter no matter how big or small that may be an issue for staff" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Best culture I've experienced in my 10+ years in the business world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advisor in Cambridge, MA (US)
    Current Employee - Senior Advisor in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (Less than a year)

    Pros

    Amazing Culture
    Tremendous Focus on Employee Experience
    Innovative Mindset Throughout the Organization
    Transparency Among Leadership and Colleagues
    Intelligent and Thoughtful Colleagues
    Challenging the Norm is Promoted and Expected
    Respectful and Professional Environment

    Cons

    Sometimes the rush to be innovative can cause some inefficiencies, but the company is generally very self-aware of its areas for improvement.

    Advice to Management

    Excellent work...this is the best culture I've experienced after 10+ years at various companies in multiple industries.


  2. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Many intelligent people in this organisation and you can learn a lot from them
    - Always surrounded by new ideas & trends, never get bored
    - Great culture, great team
    - Opportunity for growth
    - Great reward for hard work

    Cons

    - A lot to learn
    - If you do not like reading, learning and take in new ideas Forrester is not the place for you to work

  3. Helpful (7)

    "Give the Marketing department a miss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester full-time

    Pros

    - Good place to work if you're slowing down as no thinking is required.

    Cons

    - No strategy, no resources
    - No career development
    - If you're not the CMO's favourite (this changes every other month), you don't matter
    - Limited budget but heaps of expectation

    Advice to Management

    Take a good look at your senior management staff and cull those that just play politics

    Forrester Response

    12 Apr 2018 – Vice President, Employee Experience

    Every negative review is disappointing to read because it’s an individual that left us unfulfilled. I'm sorry you had a poor experience at Forrester. We continually monitor multiple employee... More


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forrester full-time

    Pros

    - Exciting
    - Fast paced
    - Challenging

    Cons

    - US dominated strategy
    - Can be very siloed


  5. Helpful (4)

    "Like working in a College campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Sydney
    Former Employee - Account Executive in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forrester full-time (More than a year)

    Pros

    Good product
    Smart people
    Good networking
    C-Level exposure

    Cons

    The office is full of in experienced people and leaders
    Everything is metrics. No art in sales - Mud at a wall strategy a low close rates
    Territory dependent
    Service delivery is terrible

    Advice to Management

    Geta new CEO
    Hire some real leaders with industry experience


  6. Helpful (3)

    "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Development Manager in Sydney
    Current Employee - Account Development Manager in Sydney
    Recommends
    Positive Outlook

    I have been working at Forrester full-time (Less than a year)

    Pros

    The people are fantastic and always willing to help.
    Plenty of room for job progression and movement between offices
    Great company culture
    The research is really insightful and sought after

    Cons

    Lots to learn, so you better be curious!


  7. Helpful (1)

    "Great Company to grow and learn with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director
    Current Employee - Account Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    *Challenging, meaty customer problems
    *Something new and different every day
    *Lot of opportunities to branch out to new roles / positions

    Cons

    *Can be Cambridge Centric in Decision Making (HQ)

  8. Helpful (4)

    "Big things ahead!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    Forrester has made many significant changes this year that position it to be a much stronger company in the future. Certainly being active on the acquisition front will (I hope) pay dividends as the company expands its offerings and addressable market, and puts more and more distance between it and Gartner. Senior leadership is also starting to get more streamlined and more effective in driving productivity. With recent strong performance, morale seems to be a in a pretty good spot, and we are ready to take on 2019 with gusto.

    Cons

    'Forrestering' is a time-consuming, and often exhausting, part of the job. The culture is often consensus-based and decisions are slow to come by and can take a tremendous amount of unproductive effort to push forward. Decision rights aren't always clearly understood at various levels of the org, and so things can get messy sometimes. Much of this is due (I believe) to the company still not yet operating with the structure and discipline of a larger company to which it aspires to be and is becoming.

    Advice to Management

    Invest in middle management. Good or bad managers are a big reason why people are staying or leaving and too often we lose good people because we had a manager that wasn't ready and wasn't able to challenge, engage and motivate our stars.


  9. Helpful (3)

    "Supportive and collaborative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time (More than 5 years)

    Pros

    The ecosystem is supportive, collaborative and makes the effort to be available to help. Great people who have the mutual goal of wanting Forrester to succeed. I really enjoy being part of this team-attitude at Forrester.

    Cons

    It's continually crazy-busy and I need to remember to take time during the days to take care of myself!


  10. Helpful (1)

    "You should work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forrester full-time

    Pros

    the people, challenging and rewarding work, you can make a difference and there is lots to learn

    Cons

    The location is not the best, not a lot to do that doesn't require car or the T but they are building in the area and that will bring new places to lunch or out out after work.

    Advice to Management

    Keep hiring great people and keep listening to employee feedback