GEICO Employee Reviews about "call center"

Updated 23 Sep 2020

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3.4
58%
Recommend to a Friend
89%
Approve of CEO
GEICO CEO Todd Combs
Todd Combs
96 Ratings
Pros
Cons
  • "Work life balance can be hard but they are always looking for ways to help you with balancing it(in 220 reviews)

  • "Micro managed to the core and super hard metrics to meet(in 145 reviews)

More Pros and Cons

Reviews about "call center"

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  1. "review"

    5.0
    • Career Opportunities
    • Compensation and Benefits
     

    I have been working at GEICO

    Pros

    its quite a good job i enjoy what i do and my co-workers are quite pleasant, hours are negotiable and theres room for movement in the schedule.

    Cons

    sometimes the hours can be quite long and move over the night so it makes for some readjustment, i'd recommend it more for someone who doesn't have too many responsibilities

  2. "great"

    3.0
     

    I have been working at GEICO

    Pros

    good opportonities for deelopment and learning

    Cons

    no cons that i can think of


  3. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA

    I have been working at GEICO full-time

    Pros

    Great coaching provided, positive atmosphere.

    Cons

    Not having two days off in row but it's not deal breaker.

  4. "Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative in Dallas, TX
    Recommends

    I worked at GEICO full-time for less than a year

    Pros

    Other employees were very friendly and helpful to new staff.

    Cons

    I cannot think of anything.

  5. "Claims"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Arbitration Specialist in Woodbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time for more than 8 years

    Pros

    Salary high profit sharing good

    Cons

    High volume, long hours, stress

  6. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Master Software Engineer in Chevy Chase, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time for more than a year

    Pros

    Job security, a good place to work

    Cons

    You will be stuck in a position for years

  7. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Service Representative in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time for more than 3 years

    Pros

    Good pay, good benefits, ability to promote quickly

    Cons

    must meet monthly metrics, constant supervisor replacement

  8. "Recommend"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time for more than 3 years

    Pros

    Great benefits and pay. Recommend

    Cons

    Lack of communication in the dept

  9. "Geico Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Geico in Buffalo, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at GEICO part-time for more than a year

    Pros

    Good pay and good learning experience.

    Cons

    boring and long hours. just not fun

  10. "Good pay decent culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at GEICO part-time for more than 3 years

    Pros

    Good employee benefits + retirement plans

    Cons

    management not good at change, not very flexible, work life balance okay at best

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