GenMark Diagnostics Reviews | Glassdoor.com.au

GenMark Diagnostics Reviews

Updated 18 Jun 2019

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Found 78 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
47%
Approve of CEO
GenMark Diagnostics CEO Hany Massarany
Hany Massarany
52 Ratings
  1. Helpful (17)

    "R&D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - R&D in Carlsbad, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at GenMark Diagnostics full-time for more than 3 years

    Pros

    The people in R&D are great, my coworker brings snack all the time and honestly, it's a big factor in why I'm still here. Also the work is intellectually stimulating and challenging, there is never a dull day, plenty of long days though. Also getting to drink a beer at my desk after a long day while still doing data analysis at 6pm is pretty sweet... if that was actually allowed.. but it's not so that's going in the 'cons'....

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    Cons

    Long hours (45-60 hours/week average), ridiculous and stressful timelines, terrible senior leadership overall with the exception of a few (actually just one) who seems to know what they're doing and actually have decent insight as to how the company needs to organize and operate. Pay is generally below average and they try to compensate with stocks but those are worthless most of the time. High turnover rate as well so...

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    Advice to Management

    Get a new CEO

    GenMark Diagnostics2018-01-15

    GenMark Diagnostics Response

    January 18, 2018Sr. Director, Human Resources

    We really appreciate you taking the time to share your comments about working at GenMark and are disappointed to hear that you have some concerns. Let’s talk if you would like to provide more details on your feedback – you are encouraged to Reach Out to me at stacy.ridge@genmarkdx.com ...

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  2. Helpful (14)

    "Asleep at the Wheel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GenMark Diagnostics

    Pros

    -Promising and fascinating technology that would improve pathogen detection in a very innovative way -Talented and brilliant R&D, Engineering, and Assay integration teams that did the best they could given the circumstances -Company events that helped to improve morale with parties and annual picnics -Recognition system that spotlighted the contribution of employees

    Cons

    -No 401k matching at the time of this review -Cliques between different R&D teams made it feel like high school. It was easy to be left out for not being one of the "cool kids" -Frequent interruptions in manufacturing's production due to limited supplies or defective materials which impacted revenue -Homework for the European regulatory system was not done properly which impacted the company's bottom line -Instances...

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    Advice to Management

    The actions of the senior leadership team cost GenMark dearly in 2017 resulting in the loss of revenue, a plummeting stock value, and the jobs of several R&D/QC staff. I hope you are reflecting on the mistakes you made because those former employees are now paying for them. You have squandered resources and talent to the benefit of competitors. If you had any remorse whatsoever, you would terminate those responsible...

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    GenMark Diagnostics2018-01-11

    GenMark Diagnostics Response

    January 18, 2018Sr. Director, Human Resources

    Thank you for sharing your thoughts and concerns. In your review you raise some issues that are very important to our organization and we would like to have an open dialogue to understand your concerns. Please contact me if you would like to discuss further - stacy.ridge@genmarkdx.com

  3. Helpful (2)

    "Account Executive / Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at GenMark Diagnostics full-time

    Pros

    Comp is similar to other companies in the industry if instrument sells

    Cons

    Product not much different than competitor.

    Advice to Management

    Fix delays

    GenMark Diagnostics2018-02-01

    GenMark Diagnostics Response

    February 28, 2018SVP, North American Commercial Operations

    Thanks for sharing your feedback. While we are very proud of the incredible innovation and teamwork behind our ePlex instrument and Respiratory Pathogen test launch, frustration is felt across the board when delays occur. Please know that we are working diligently to improve our delivery ...

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  4. Helpful (18)

    "Lies and No Loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carlsbad, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GenMark Diagnostics full-time for more than 3 years

    Pros

    Good tech, could have been very promising for the future Bagel Wednesday Group morale-boosters such as picnics, community outreach etc.

    Cons

    This company will lie through its teeth to everyone. Filled with narcissistic fake-nice people in management roles, there's no room for anybody else in the room with their inflated egos taking up every inch of the building. Absolutely ZERO 401k matching. Passive-aggressive retaliation from management and leads Promote a great work-life balance but in truth are very reluctant about letting employees use...

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    Advice to Management

    Stop blatantly lying to your employees. Take responsibility for your failures and don't blame the people under you for your mistakes. Promising employees upward promotion to get them to do overtime ("recommended" but not "mandatory") and then not delivering. And you wonder why there's so much turnover here? Management, I caught you in multiple lies just in the last two weeks. Between talking to HR and my lead,...

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    GenMark Diagnostics2018-01-16

    GenMark Diagnostics Response

    January 18, 2018Sr. Director, Human Resources

    Thank you for taking the time to provide your feedback. Although we are glad to hear you enjoy the company events, we are sorry to learn about your frustrations and concerns regarding management. To ensure that your candid feedback is directly addressed, we always encourage you to ...

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  5. Helpful (13)

    "Stay away from GenMark"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at GenMark Diagnostics full-time

    Pros

    Decent benefits and company events

    Cons

    A lot of director level and higher are useless. Too much politics and favoritism. Genmark keeps deleting my review, stop these shady acts and let former people express theit opnion.

    GenMark Diagnostics2018-01-16

    GenMark Diagnostics Response

    January 18, 2018Sr. Director, Human Resources

    GenMark, like any other employer, has the ability to respond to reviews and maintain our company information but we do not have the ability to remove or edit content posted by Glassdoor members. Glassdoor has strict community guidelines for both employers and reviewers to ensure a ...

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  6. Helpful (13)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at GenMark Diagnostics full-time for less than a year

    Pros

    Promising Technology There are some people who are super nice and kind and knowledgeable, especially IS and software groups. Good location.

    Cons

    Operation upper management should be all wiped out. They dont care about employees and their knowledge of compliance and ERP system are very poor, making their deadlines unrealistic. They expect employees to work like 24hrs/day and they would raise their voice if you are holding up something they want to move forward (of course you have a good business reason and they wouldnt care), they are very aggressive.

    Advice to Management

    Replace current operation team, starting from the VPs. Stop burning out your employees. Educate people more about ERP systems

    GenMark Diagnostics2017-12-13

    GenMark Diagnostics Response

    December 15, 2017Sr. Director, Human Resources

    Thanks for your review and we would agree that we have some awesome technology and great team members at GenMark! We would like to learn more about your concerns regarding leadership and expectations – we are always looking to improve our work environment. Please reach out to your ...

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  7. "Great company with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Carlsbad, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GenMark Diagnostics full-time for less than a year

    Pros

    Great people Great team Great working environment Everyone works together towards one goal Manufacturing manager does not micromanage Grow and promote futures leaders from within the organization

    Cons

    A lot of growing pains as we work towards our goal. Bridge gaps (current process gaps thats already been identified )

    Advice to Management

    Keep doing what were doing, we are all headed to the right direction.

    GenMark Diagnostics2017-11-16
  8. Helpful (6)

    "Company with good intentions and high ambitions but poorly organized and inadequately run on a day to day basis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in Carlsbad, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at GenMark Diagnostics full-time for more than 3 years

    Pros

    - great products in the pipeline with a lot of promise - many company sponsored fun events to boost morale - Bagel Wednesdays - Alcohol served at company's happy hours - this is shallow but... there are a lot of good-looking people, especially the guys, at this company. This is no exaggeration. Many can easily be considered models. Plenty of eye candy that, thankfully, still works at GenMark

    Cons

    - the company needs to decide what it wants to be: a small mom and pop shop, or a legitimate big boy company. - there are several old gen-probe/hologic employees at this company and they seem to be fixated with their previous employer. Reality check: This is GenMark and we don't have the same budget as your old employer to do things like they used to be at Gen-Probe/Hologic. - processes that often aren't implemented...

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    Advice to Management

    Be realistic with your goals. Weed out the poor management. Listen to your employees.

    GenMark Diagnostics2017-11-03
  9. "Contracts Admin"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at GenMark Diagnostics full-time

      Pros

      Great team to work with.

      Cons

      Commute to work is long

      GenMark Diagnostics2017-10-05
    • Helpful (8)

      "Politically driven environment - no potential for job growth"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Carlsbad, CA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at GenMark Diagnostics full-time for more than a year

      Pros

      Great effort by HR and executive management to make employees happy (company sponsored events/happy hours/company parties, bagel Wednesdays, employee satisfaction surveys, product release parties). Benefits are average (2 week PTO to start). Company vision by executive management to help customers is outstanding.

      Cons

      Turnover is very high. Here's a hint: employees are too often micromanaged by mid-level managers that don't trust you to do your own job. Negative reinforcement style management with many one -on-none type meetings. No potential for job growth - outsiders are usually favored to fill internal positions, causing further internal politics between management and employees . No educational reimbursement, no 401k matching....

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      Advice to Management

      Execute on the feedback from employee surveys . Discourage how middle managers treat employees. Encourage qualified employees to apply for internal positions and move up the chain.

      GenMark Diagnostics2017-09-28
    Found 78 reviews