Genesis HealthCare Employee Reviews about "upper management"

Updated 29 Jul 2020

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3.2
55%
Recommend to a Friend
61%
Approve of CEO
Genesis HealthCare CEO George V. Hager Jr.
George V. Hager Jr.
649 Ratings
Pros
Cons
  • "Wages aren't great, upper management can be a pain(in 89 reviews)

  • "I feel the company should be more directed towards patient care(in 60 reviews)

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Reviews about "upper management"

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  1. "Run"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Nursing Assistant in Fairmont, WV
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Genesis HealthCare full-time for more than a year

    Pros

    You know you’ll get hours

    Cons

    Upper management play favorites, they don’t fire the people that don’t do their job and work you twice as hard if you do your job well. Pay isn’t great.

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  2. "Fine place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bookkeeper in Parkville, MD
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Genesis HealthCare part-time for less than a year

    Pros

    Plenty of opportunities to advance

    Cons

    Wages aren't great, upper management can be a pain


  3. Helpful (2)

    "Low Pay, Unrealistic Productivity Expectations"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PTA in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Genesis HealthCare full-time for more than 5 years

    Pros

    You can learn a lot because the patient caseload is so diverse. Good PTO, except it is very difficult to use it. You are often asked to work a weekend to make up for a day off during the week.

    Cons

    No pay increases for the past 5 years. According to Glassdoor.com, Genesis underpays by up to 30% compared to other rehab companies. The flunky who responds to reviews has the same response: that Genesis regularly reviews salaries with other companies to remain competitive, but they are not looking at pay by regions. They also laid off a significant number of employees on October 1, and are using casual staff (at a much higher rate of pay) to cover for the laid off employees. It made no sense, and caused an even greater drop in employee morale. Upper management seems to think their silly newsletters and contests can make up for the poor salary, which proves how out of touch they are with the therapists.

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  4. Helpful (4)

    "It is a paycheck"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medicaid Eligibility Specialist in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Genesis HealthCare full-time for more than 10 years

    Pros

    It is a paycheck.

    Cons

    I have worked for this company for 12 years. To see how radically it has changed, in a negative way, over the last 5 years is heartbreaking. When I joined the company in 2007, I for sure thought I found a company I could devote my years too. They truly cared for our patients and the employees and you felt the appreciation from upper management. You felt supported by corporate support and wanted to go above and beyond in your role. Ever since the company expanded and purchased more facilities, the care they provided and the benefits they offered have suffered. Genesis has expanded and continues to expand with no regard of how this affects there employees . For the last 3 years they have slashed benefits in half. They have frozen raises for the last 3 years, no longer match 401K benefits, cancelled disability/ maternity benefits, offer the worst insurance plan options, cancelled Christmas parties, no bonuses, etc. Genesis has also eliminated so many positions over the years. In doing this, they have overwhelmed the current staff, who now have to pick up those extra task from the eliminated positions, with no increase of wage or bonus. Corporate support now refer to themselves as "Consultants". They have their own agendas; it like you guys do not work for the same company. I use to be happy at work and feel appreciated by Genesis. Unfortunately, that has changed to feeling stressed, over whelmed, over worked, discouraged and unappreciated.

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  5. Helpful (2)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Rehabilitation in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genesis HealthCare full-time for more than 5 years

    Pros

    Met good co workers and patients

    Cons

    Poor upper management and works you to the core with no benefits

  6. Helpful (5)

    "Horrific!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Irrelevant in Springfield, VT
    Doesn't Recommend

    I worked at Genesis HealthCare full-time for more than 3 years

    Pros

    There are none... just when you think there is something to look forward to, it's gone.

    Cons

    Where to start... The management team is horrible!! The staff turnover is gigantic and mostly because upper management likes to play favorites and does not follow any of the company's mission and vision statements. Nothing is done fairly within the staff. Employees are treated differently depending on who they're friends with. Their culture and values are in the toilet and have no regard for anyone but themselves... including patients and patient care.

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    Genesis HealthCare Response

    September 9, 2019Marketing Specialist

    Thank you for sharing your feedback. Your input is critical for Genesis to improve our operations. To report a concern, please contact our Compliance Department at Reachout@genesishcc.com so we can further investigate.

  7. "Salary"

    2.0
    Former Employee - Maintenance Supervisor 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Genesis HealthCare full-time

    Pros

    They offer a lot of benefits

    Cons

    The upper management needs to be more flexible.

  8. Helpful (2)

    "Run, don't walk, away from this company!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Hampton, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genesis HealthCare full-time for more than 5 years

    Pros

    This company has many locations in the state of NH

    Cons

    Severly and dangerously understaffed, upper management does nothing about very violent residents resulting in staff assaults almost daily, many many medication errors, targeted terminations, and bad staff go undisciplined. Pay rates are on the lower spectrum and the benefits are not the greatest.

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  9. "Occupational therapist"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer 
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Genesis HealthCare for more than 8 years

    Pros

    Facility close to home

    Cons

    Upper management not in touch with the needs of staff in the facilities.

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  10. "CNA"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CNA in New Port Richey, FL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Genesis HealthCare full-time for more than a year

    Pros

    Some of upper management listen. Some of the nursing staff are great.

    Cons

    Have no supplies to care properly for our long term residents. They used to supply the staff that can't wear the cheap gloves they buy, with gloves for sensitive hands, they decided not to supply us with them. Housekeeping do NOT do their job, all the rooms in long term care are dirty and sticky. We do NOT have the bedding, towels and wash clothes for our residents. Residents complain and upper management does not listen.

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Found 89 reviews