Genesys Employee Reviews about "work environment"

Updated 7 Dec 2020

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4.1
80%
Recommend to a Friend
87%
Approve of CEO
Genesys Chief Executive Officer Tony Bates
Tony Bates
308 Ratings
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work environment"

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  1. "Senior Systems Engineer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in North Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than 5 years

    Pros

    Very flexible work environment and nice vibe. Excellent and professional staff.

    Cons

    Good opportunities but non-competitive compensation.

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  2. "Well positioned to become a lead player in Customer Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than 5 years

    Pros

    Great group of people to work with a great mix of new talent and guys who have been here for 10+ years. Positive work environment with a great vision for CX across the enterprise.

    Cons

    There is a great opportunity for Genesys in the Enterprise space, but still seen as a Contact Centre company by many so execution will be key to this transition. More of a challenge for Genesys than a con.


  3. Helpful (2)

    "I will stay here as long as humanly possible"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software QA Engineer in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for less than a year

    Pros

    progressive leadership relaxed work environment amazing perks progressive engineering practices

    Cons

    too many nice people, dammit.

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  4. "OK~~~"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Systems Engineer in Kuala Lumpur
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    Great working environment and good for career enhancement

    Cons

    HR and Top Management are heartless

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  5. "Good"

    5.0
    Former Employee - Software Engineer in Chen

    I worked at Genesys full-time

    Pros

    Good and friends work environment.

    Cons

    Not find any. All good

  6. COVID-19
    Helpful (21)

    "OneGenesys and Empathy... until they are done with you and off-shore your job"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cloud Operations Engineer in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Genesys full-time for more than 10 years

    Pros

    Relatively relaxed work environment. Unlimited PTO (manager dependent) and fairly decent benefits

    Cons

    Company is owned by a Vulture Capital firm. After delivering 2 amazing quarters of massive profit during a pandemic, the company thanked the employees by giving Friday’s off in August and then laying off several hundred employees so they can off shore the jobs to India. Never forget that they are 100% about immediate monetary gratification and they don’t care a single bit about employees. You are replaceable and they will drop in a second as soon as they think they can save a little money

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  7. Helpful (4)

    "OK place"

    3.0
    Current Employee - Senior Software Engineer in Indianapolis, IN

    I have been working at Genesys full-time for more than 3 years

    Pros

    Nice working environment. Some projects are interesting.

    Cons

    The company doesn't care much about employee's development.

  8. "Very good company to work with"

    4.0
    Current Employee - Senior Tech Lead in Chennai

    I have been working at Genesys full-time

    Pros

    Awesome work environment Good scope for learning

    Cons

    No cons according to me

  9. "Great opportunity for starters"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quezon City, National Capital Region
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Genesys full-time for more than a year

    Pros

    Great work environment, you will never run out of things to learn.

    Cons

    Compensation and salary increase doesn't work well in the long run

  10. "Very good working environment"

    5.0
    Former Intern - AP in Quezon City, National Capital Region
    Recommends
    Positive Outlook

    I worked at Genesys for less than a year

    Pros

    Free snacks and drinks, encouraging mentors, and good working environment

    Cons

    Almost none. Everything will be okay as long as you follow company guidelines

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