Genuine Parts Company Reviews

Updated 28 Aug 2020

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3.3
64%
Recommend to a Friend
80%
Approve of CEO
Genuine Parts Company President and Chief Executive Officer Paul Donahue
Paul Donahue
36 Ratings
Pros
Cons
  • "Old School upper management unwilling to change(in 18 reviews)

  • "Upper management/ Executive management is very very old school and out of touch(in 6 reviews)

More Pros and Cons
  1. "Nepotism at its worst"

    1.0
    Former Employee - Human Resources Coordinator in Melbourne

    I worked at Genuine Parts Company full-time

    Pros

    Fast paced environment and lots of work to do

    Cons

    Arrogant manager with a political mind

  2. "fast paced job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Returns Processor in New Orleans, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Genuine Parts Company full-time for more than 3 years

    Pros

    The people were nice and all of them hard workers. The lazy got weeded out quickly so we didn't have to carry someone else's workload too.

    Cons

    The AC liked to break down a lot but it was a very big building

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  3. "All about the numbers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accounting Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Genuine Parts Company full-time for more than a year

    Pros

    They promote from within, but some are not given opportunities.

    Cons

    They focus on the stock numbers and paying dividends more than the employees.

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  4. Helpful (2)

    "Nice People in Company, "Boys Club" amongst higher ups"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Genuine Parts Company full-time for more than 5 years

    Pros

    Independent "Jobbers" (store owners) and people working in the DC (warehouse and office) are some of the best, genuine, and nicest people! If you get in with the "in crowd/boy's club" of the company, you'll be promoted and taken care of by the "higher ups."

    Cons

    Have to be willing to move out of state to really move up in the company. Since it is a publicly traded company, there is great pressure on the boys in Atlanta to always show they're in "the black" and since sales has overall been going down the past 5-6 years, lots of layoffs among the DCs (Distribution Centers) have occurred among office staff. Also, they recently did away with their entire Southwest Division and laid off most division staff, thus closed their Dallas HQ. In the corporate stores Managers work about 50-60+ hours a week and are constantly needing staff. Though the managers are told to "get there numbers up" to get more staff. The HR department has a very high turnover rate, and many DCs will have a different HR manager every year. Company focus has changed overall the past 10 years from wholesale to retail. NAPA's "bread & butter" use to be their wholesale auto mechanic shops, and had many sales reps to drive this business. Which worked well for 70+ years. But little by little they have downsized their sales and product reps to spend more company focused money of retail and oversees business. They are now trying to compete with O'Reillys and AutoZone and Advance to gain more retail walk-in business. BUT, they fail to realize the average joe wants price over quality, unlike the auto-mechanic shops who prefer quality over price. Thus they have let O'Reillys, Advance, and Auto Zone creep in on their wholesale business and NAPA is spread very thin because of it. Now NAPA has decided to enter into the oversees market very aggressively and has had to layoff more and more people because money distribution use. Their is also a big push to get one NAPA "jobber" independent store owner to own several locations, not just one. The higher ups feel it's easier to meet with 20 owners who own 3-8 stores each than 120 owners in a market. The higher ups believe it's easier to "sell" 20 people on an idea, than "120" people, but what they are failing to realize is the Jobbers will end up having more control over campaigns, etc. when less jobbers control most of the territory market. Jobbers are already meeting secretly and unionizing against corporate and in many cases selling out entire markets to NAPA competitors.

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  5. COVID-19

    "Fantastic Role in a Fantastic Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Business Development Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Genuine Parts Company full-time for less than a year

    Pros

    Everything, great culture and company.

    Cons

    No Cons in roll (Covid caused layoff, but i would go back in a heart beat)

  6. "GPC job review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Genuine Parts Company full-time for more than 5 years

    Pros

    Great management, top quality product

    Cons

    None, Company very well run

  7. "Heads up"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Genuine Parts Company full-time for more than a year

    Pros

    Management is lenient, casual-business attire, deck parking, work-life balance

    Cons

    Underpaid, minimum coverage insurance, Promotion received through favoritism instead of hard work

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  8. "Strong Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Genuine Parts Company full-time for more than 3 years

    Pros

    Long track record of success. Great benefits

    Cons

    A lot of inter-fighting and change

  9. "Implemented several IT projects and trained the stores on how to use them"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager/Implementation Consultant in Atlanta, GA

    I worked at Genuine Parts Company full-time for more than a year

    Pros

    Work/life balance was pretty good.

    Cons

    A lot of managers do not hold people accountable for not meeting their deadlines

  10. Helpful (2)

    "Ohhhhh GPC...Smh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - HQ Professional in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Genuine Parts Company full-time for more than 8 years

    Pros

    Company has been around for almost 100 years, which is very admirable!

    Cons

    Upper management/ Executive management is very very old school and out of touch. The Executive team for both GPC & APG needs to be revised in order to attract and keep millennials which is truly the future. Also the APG HR team is NOT very friendly or helpful. Please hire more professional and forward thinking employees to be apart of Human Resources, as the current individuals are NOT very “Human” or “Resourceful “!!

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Found 189 reviews