GetYourGuide Reviews | Glassdoor.com.au

GetYourGuide Reviews

Updated 11 Sep 2019

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Found 149 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
80%
Approve of CEO
GetYourGuide CEO Johannes Reck
Johannes Reck
114 Ratings
Pros
  • "GetYourGuide's stronger point is its company culture based on transparency, data &(in 11 reviews)

  • "Free Breakfast and snacks and nice enough people(in 11 reviews)

Cons
  • "Customer service employees scramble to compete to apply for higher paid roles(in 6 reviews)

  • "Forget about clarity (which is one of their core values), you will just be given generic reasons which don't make sens in the present situation(in 5 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great place to work! Lot's of room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    A lot of autonomy, responsibility and growth. Very diverse job with many different tasks means it is always interesting. Great culture! Lot's of friends to be made Great impact on the industry so far

    Cons

    A lot of work to juggle. This is not an 'easy' job but a job full of hard work, fun, prioritisation. It is not for someone who struggles to self motivate or organise themselves

    Advice to Management

    Make sure as the company grows larger and larger to keep the culture. A great culture = great atmosphere, happy employees and motivated employees.

    GetYourGuide2019-02-17

    GetYourGuide Response

    March 20, 2019Talent Co-ordinator

    Hi, Thank you for your review. We are happy to hear GetYourGuide is a good fit for you and that you are learning and developing yourself through your work. We value our culture as one of the key elements that sets us apart from other companies. We try to deliver our employees ...

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  2. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time

    Pros

    Free breakfast, nice colleagues.

    Cons

    Upward mobility difficult, but not much more to say.

    GetYourGuide2019-02-18

    GetYourGuide Response

    March 20, 2019Talent Co-ordinator

    Hi, Thank you for taking the time for your review. We are glad that you are enjoying your team and managers, as we believe our people are our biggest asset. Thank you for appreciating the free breakfast and snacks, which are some of the perks that come with working at GetYourGuide. ...

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  3. "Fantastic company if you are determined to learn, grow and flourish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Destination Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    - Incredible, positive, vibrant workplace culture- best I have experienced ever - You get to work alongside kind, talented, intelligent, driven and motivated people - Be pushed to succeed but very supported and cared for at the same time (great HR, encourage work-life balance, mental health and wellbeing) - Fantastic perks (flying to the HQ in Berlin twice per year) and travel opportunities: explore the world! -... Great degree of autonomy in the role + high levels of trust from management - Wonderful sense of community, camaraderie and connection with HQ and offices around the world- just because you are in a local office does not mean you are isolated - Endless training, mentor and learning opportunities. Opportunity to move up within the organisation and support to do so. - Encouragement of your own personal and professional development - 'Sharing is caring culture' exists around the world. People are there to help and support no matter the distance between you - Strong, smart and powerful company vision and new brand perfectly suited to our existing and new customers - Employees at all levels genuinely care about travel, exploration and our customers

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    Cons

    Honestly hard to pick one! The only thing would be hiring more people (which I know we are working hard to do) to execute even better on our goals and vision!

    Advice to Management

    Keep up this fantastic workplace culture you have cultivated!!!

    GetYourGuide2018-09-21

    GetYourGuide Response

    October 11, 2018Talent Co-ordinator

    Hi, Thanks for taking the time for your review. We are very happy to hear that your experience so far with GetYourGuide has been positive. Our employees are our biggest asset, and are the living culture and core of our company, so we are glad that you are enjoying working ...

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  4. "Love where you’re working!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - B2B Affiliate Partner Representative in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    I’ve been working at GetYourGuide for a couple of months now, but I feel like I’ve known my team for ages! The young vibrant atmosphere is something unique to start-ups in general but GYG knows how to make its employees feel happy and satisfied with their job. The working environment is relaxed (even though everyone works hard) and international: people literally come from every corner of the planet, meaning that... you’ll never get bored! Friday updates with pizza&beer or team buildings are also part of GYG lifestyle. I would add that being a fast growing start-up enables employees to strengthen their knowledge, face new challenges and explore different career paths.

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    Cons

    Being a company that is growing so fast means also feeling a little overwhelmed by all the new people coming on board, which is amazing but scary at the same time. I am pretty curious to find out how GYG will look like in a couple of years.

    Advice to Management

    As far as I could experience, it is pretty easy to reach out to any manager in the company. At least you have the change to open up about issues that you’re encountering and try to find a solution.

    GetYourGuide2019-09-11
  5. Helpful (1)

    "We really do live our values! You'll be challenged, it will be worth it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than a year

    Pros

    Fantastic data lead company without compromising creativity or customer centricity! Your colleagues are passionate in their fields. Progression is a transparent process, talk to your manager, read the relevant competency files and take advantage of the knowledge and skills around you.

    Cons

    There can always be improvements but we're working on these things already.

    Advice to Management

    Keep up what you're already doing!

    GetYourGuide2019-07-25

    GetYourGuide Response

    July 31, 2019Talent Co-ordinator

    Hi, Thanks so much for taking the time to write this review. We’re really excited to hear that you find your work engaging and that your colleagues are so passionate. It’s also awesome to see you embrace data-led decisions, as this is something we want to instill across the company. ...

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  6. Helpful (1)

    "great company which is going places!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    The company is booming, great strategy and future with a start-up vibe :)

    Cons

    growing pretty quickly, which is exciting but also interesting to see how things pan out.

    GetYourGuide2019-07-22

    GetYourGuide Response

    August 1, 2019Talent Co-ordinator

    Hello, Thanks for taking a moment to write this review. It’s great to see that you believe in GetYourGuide and our strategy moving forward. We are growing very quickly, which creates new challenges for our team on a daily basis. Although progress can be intimidating, we are ...

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  7. Helpful (1)

    "Valuable learnings and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Systems Administrator in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than 3 years

    Pros

    A culture where the mindset of learning, adapting to knowledge and self-growth our ingrained in company culture

    Cons

    Like many startups, the pace of improvement and performance can quite demanding. Its a hate it/love it environment.

    GetYourGuide2019-07-12

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hi, Thanks so much for taking the time to provide your feedback. It’s awesome to hear that you have gained valuable learnings in your time at GetYouGuide. As you correctly noted, ownership of personal development is a core component of our company culture. We do understand ...

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  8. Helpful (3)

    "It will turn back and set its course"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GetYourGuide full-time for more than 3 years

    Pros

    Excellent people, had great time

    Cons

    Things are now horrible for the most part with a brainwashed repetitive pattern among pool owners. With new set of funding brought new set of hurdles and seems like company is loosing the way much faster !!

    Advice to Management

    Listen to people, don't be evil

    GetYourGuide2019-07-24

    GetYourGuide Response

    July 31, 2019Talent Co-ordinator

    Hello, Thank you for taking the time to write this review. We’re happy to hear that you enjoy your coworkers as much as we do. Our company culture is founded on a diverse collective of excellent people. We regret to hear that your opinion of us has recently changed. We aim ...

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  9. Helpful (2)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Team Lead in Berlin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at GetYourGuide full-time for less than a year

    Pros

    Very open culture, they try hard to make you feel welcome and a part of the team from day one, involving people in every level decisions where possible and promoting an open, professional culture

    Cons

    Still growing so naturally some start up type changes a long the way, but overall they handle it very well

    GetYourGuide2019-06-23

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write your review. We are glad that you like our emphasis on company culture as this makes a huge impact on our goals, decisions, and the overall success of GetYourGuide. We're also happy to hear that you are enjoying your team and believe ...

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  10. Helpful (6)

    "Very Recent Funding unorganised but not a Startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Berlin
    Doesn't Recommend

    I worked at GetYourGuide full-time for less than a year

    Pros

    A big round of funding recently Great colleagues

    Cons

    Highly elevated attrition rate among management as well as engineering High funding revealed the very negative side with money Engineers are hired to get the job done and then forced to leave the company Managers assigned with very unpractical goals HR People team are doing anything to block your virtual stock payment, dragging employees to court. A unique but terrible show. company is doing numerous... malpractices for not paying out.

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    GetYourGuide2019-07-03

    GetYourGuide Response

    July 19, 2019Talent Co-ordinator

    Hello, Thank you for taking the time to write this review. We regret to hear that your experience has not lived up to our standards. We are committed to providing the best possible environment for our employees and your input helps us move closer to this goal. We are very ...

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Found 149 reviews