GetYourGuide Reviews | Glassdoor.com.au

GetYourGuide Reviews

Updated 12 Jun 2019

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Found 140 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
92%
Approve of CEO
GetYourGuide CEO Johannes Reck
Johannes Reck
108 Ratings
Pros
  • "Free Breakfast and snacks and nice enough people(in 11 reviews)

  • "GetYourGuide's stronger point is its company culture based on transparency, data &(in 10 reviews)

Cons
  • "Current office situation is not optimal with the team spread across multiple offices in Berlin(in 14 reviews)

  • "Forget about clarity (which is one of their core values), you will just be given generic reasons which don't make sens in the present situation(in 5 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great place to work! Lot's of room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    A lot of autonomy, responsibility and growth. Very diverse job with many different tasks means it is always interesting. Great culture! Lot's of friends to be made Great impact on the industry so far

    Cons

    A lot of work to juggle. This is not an 'easy' job but a job full of hard work, fun, prioritisation. It is not for someone who struggles to self motivate or organise themselves

    Advice to Management

    Make sure as the company grows larger and larger to keep the culture. A great culture = great atmosphere, happy employees and motivated employees.

    GetYourGuide2019-02-17

    GetYourGuide Response

    March 20, 2019Talent Co-ordinator

    Hi, Thank you for your review. We are happy to hear GetYourGuide is a good fit for you and that you are learning and developing yourself through your work. We value our culture as one of the key elements that sets us apart from other companies. We try to deliver our employees ...

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  2. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time

    Pros

    Free breakfast, nice colleagues.

    Cons

    Upward mobility difficult, but not much more to say.

    GetYourGuide2019-02-18

    GetYourGuide Response

    March 20, 2019Talent Co-ordinator

    Hi, Thank you for taking the time for your review. We are glad that you are enjoying your team and managers, as we believe our people are our biggest asset. Thank you for appreciating the free breakfast and snacks, which are some of the perks that come with working at GetYourGuide. ...

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  3. "Fantastic company if you are determined to learn, grow and flourish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Destination Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time (Less than a year)

    Pros

    - Incredible, positive, vibrant workplace culture- best I have experienced ever - You get to work alongside kind, talented, intelligent, driven and motivated people - Be pushed to succeed but very supported and cared for at the same time (great HR, encourage work-life balance, mental health and wellbeing) - Fantastic perks (flying to the HQ in Berlin twice per year) and travel opportunities: explore the world! - Great...

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    Cons

    Honestly hard to pick one! The only thing would be hiring more people (which I know we are working hard to do) to execute even better on our goals and vision!

    Advice to Management

    Keep up this fantastic workplace culture you have cultivated!!!

    GetYourGuide2018-09-21

    GetYourGuide Response

    October 11, 2018Talent Co-ordinator

    Hi, Thanks for taking the time for your review. We are very happy to hear that your experience so far with GetYourGuide has been positive. Our employees are our biggest asset, and are the living culture and core of our company, so we are glad that you are enjoying working ...

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  4. "Poor treatment of customer service employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time for more than a year

    Pros

    Good colleges, parties and benefits. Interesting job in terms of customer service. Flexible work schedule.

    Cons

    Terrible treatment of long term colleagues. Customer service employees scramble to compete to apply for higher paid roles. Micromanagement/ unprofessionality from some team leads. Too rigorous hiring proceedures. Cult like atmosphere

    Advice to Management

    Treat employees with the respect they deserve. Listen to feedback and value opinions

    GetYourGuide2019-06-07
  5. "Amazing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Berlin
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time (Less than a year)

    Pros

    It's like a big family and everyone is willing to help you as soon as you have a problem

    Cons

    Working weekends and evening shifts (11.30 - 8)

    GetYourGuide2019-05-21
  6. Helpful (1)

    "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Berlin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time for more than 5 years

    Pros

    Work and life balance is good. People are friendly and culture is really diverse here. It is easy to give options. It is very fun to help the company to get to the next level.

    Cons

    There's more meetings than the necessary. Quality of software is getting better (which is great), but there's still some way to go.

    Advice to Management

    Take care to not sacrifice quality over deadlines.

    GetYourGuide2019-04-15

    GetYourGuide Response

    May 9, 2019Talent Co-ordinator

    Hi, Thank you for taking the time to write a review. We’re happy to hear you enjoy working with us and that you have a good work-life balance. We understand that hard work needs to be combined with possibilities to relax and network within the company. Furthermore, as an organization ...

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  7. "Great company with an amazing culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    My favourite thing about GetYourGuide is that the company culture and values are taken seriously. Meaning that if you wanna learn and boost your career it is a great place to work. Also the people are really nice.

    Cons

    There isn't much to say.

    GetYourGuide2019-04-04

    GetYourGuide Response

    April 12, 2019Talent Co-ordinator

    Hi, Thank you for taking the time for writing your review. We are really glad to hear that you are enjoying your colleagues at GetYourGuide. Our culture and people is what makes us proud. We are also glad that you feel there are plenty of growth opportunities, as we really ...

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  8. "A lot of growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GetYourGuide full-time

    Pros

    great culture, friendly and demanding at the same time many opportunities to develop into new roles industry with a lot of potential everyone is very approachable and supportive

    Cons

    currently lack of space due to fast growth

    GetYourGuide2019-04-01

    GetYourGuide Response

    April 4, 2019Talent Co-ordinator

    Hi, Thank you very much for taking the time and writing your review. We value our culture as one of the key elements that sets us apart from other companies. We appreciate transparency and clear communication, which comes out in our quarterly OKRs as well as our feedback and ...

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  9. "Product admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at GetYourGuide full-time

    Pros

    quick learning curve, decent pay

    Cons

    not flexible, mundane daily work

    Advice to Management

    be more responsive to employee needs

    GetYourGuide2019-02-24

    GetYourGuide Response

    March 20, 2019Talent Co-ordinator

    Hi, Thank you for taking the time for writing your review. We are glad to hear that you enjoyed our dynamic atmosphere. We work hard to ensure that we are building a sense of community and providing our employees with mentorship and learning opportunities to grow both personally ...

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  10. Helpful (6)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GetYourGuide full-time

    Pros

    - You get to go to Berlin for a portion of your initial training. - Suppliers and accounts were great to work with. - Decent amount of PTO. - Most people were pleasant to work with and collaborate with. - Ambitious company

    Cons

    - Inexperienced upper management with lack of professionalism, micromanagement tendencies, and passive aggression. - People get fired for reasons that don’t make sense. - Meetings that aren’t fruitful and could’ve been in an email or just disregarded as a whole. - Contract says a 40 hour workweek but people have left as late as 9pm and have been there since the morning. - Metrics used would need better forecasting...

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    GetYourGuide2019-02-04

    GetYourGuide Response

    March 22, 2019Talent Co-ordinator

    Hi, Thank you for your review. We are glad to hear that you enjoyed your time at GetYourGuide, we place a big emphasis on creating great working teams. Our culture and people is what makes us proud. We try to deliver our employees everything to improve their work quality and ...

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Found 140 reviews