Gloria Jean's Coffees Reviews

Updated 8 Jun 2021

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3.8
71%
Recommend to a Friend
48%
Approve of CEO
Gloria Jean's Coffees President Gloria Jean
Gloria Jean
36 Ratings
Pros
  • "Great team , free coffee , fun environment(in 10 reviews)

  • "The environment, the working environment is great(in 9 reviews)

  • Cons
  • "Low pay, long hours, zero recycling(in 10 reviews)

  • "Poor management, apathetic franchise owner, inconsistent hour(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      First job and loved it!

      23 May 2021 - Barista in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discounts Free coffee Great workers Great boss

      Cons

      Some rude customers but that’s not Gloria Jeans’ fault

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    2. 3.0
      Former Employee

      Nice working in this company, you can meet nice customer and staff

      8 Jun 2021 - Cafe All Rounder 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in this shop will create a positive customer service and meet new friends

      Cons

      Encounter some rude customer in the shop

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    3. 4.0
      Current Employee, more than 1 year

      Coffee

      12 May 2021 - Coffee Specialist in Lidcombe
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really enjoy to make coffee and drink it

      Cons

      Always making coffee and most of the time the customers are friendly and compliment on how I have made there coffee and that they really enjoyed drinking it

      Continue reading
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    4. 5.0
      Current Employee

      Review

      11 May 2021 - Barista in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -nice customers -friendly staff -good coffee -fast service

      Cons

      -can get quite busy at times

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    5. 3.0
      Former Employee

      Nice place to start

      20 May 2021 - Barista in Revesby
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a nice place to start working at

      Cons

      Suited for people wanting to work in fast-paced environment

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    6. 4.0
      Current Employee

      GJS Blacktown Westpoint

      16 Jan 2021 - Customer Service Representative in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - offers proper training towards new staff members & v welcoming - team members can get discount to pay for anything - can be given 5min break during afternoon if not busy - staff can make their cold beverages for FREE when not too busy - teamwork (working cooperatively with focus towards other team members) - some regular customers are well respected so easier to know their orders

      Cons

      - required to pay for hot (expresso) beverages & food - might be required to stay longer from morning to night shift (if necessary) but generally working hours for all members are 5-7hrs - some customers can be demanding/impatient, so showing polite manners is crucial - standing for long hours during work - situated in front of hungry jacks (food court), as it gets crowded during afternoon

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    7. 3.0
      Former Employee

      s

      26 Apr 2021 - Contractor in Hobart CBD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work is hard but worth it

      Cons

      actually having to come to work

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    8. 4.0
      Former Employee

      Good

      8 Mar 2021 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free drink per shift, good local customers, fun coworkers

      Cons

      Rushes can be overwhelming, odd shift hours

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    9. 4.0
      Former Employee, more than 1 year

      Good as a part-time!

      2 Mar 2021 - Barista in Brisbane
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pleasant crew and it's a chill atmosphere.

      Cons

      Communication is lacking and the recipes can be hard to remember.

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    10. 4.0
      Former Employee

      Good

      19 Jan 2021 - Barista, Server, Hostess, and Cook 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good and friendly environment work place

      Cons

      Under paid, crowded, short of staff

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    Viewing 1 - 10 of 147 Reviews

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