Gloria Jean's Coffees Reviews | Glassdoor.com.au

Gloria Jean's Coffees Reviews

Updated 15 Jul 2019

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Found 82 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
10%
Approve of CEO
Gloria Jean's Coffees CEO Gloria Jean
Gloria Jean
13 Ratings
Pros
  • "people, free coffee, easy job, training(in 6 reviews)

  • "good learning experience for a first job(in 3 reviews)

Cons
  • "Minimum wage, no extra pay on weekends or public holidays(in 5 reviews)

  • "(in 4 reviews)

More Pros and Cons
  1. "Review coffee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gloria Jean's Coffees part-time

    Pros

    Great hours and customers, fantastic coffee proud to serve to people

    Cons

    Annoying one off perculiar coffee orders

    Advice to Management

    Keep up the good work

    Gloria Jean's Coffees2018-09-23
  2. "Gloria Jeans Barista and Cashier"

    StarStarStarStarStar
      Former Employee - Cashier and Barista in Alice Springs
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at Gloria Jean's Coffees part-time for more than a year

      Pros

      - You learn how to make coffee - You engage with lots of different people - You learn how to work under pressure and manage your time + work quickly - The company is very professional - A family like community - Improves memory

      Cons

      - Can be stressful - Is difficult if you cannot learn quickly - Lots of recipes to remember - Generally short hours

      Gloria Jean's Coffees2019-07-06
    • "only good for part time job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in Sydney
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I worked at Gloria Jean's Coffees part-time for less than a year

      Pros

      practice multitask and set priorities improve communication

      Cons

      poor management poor salary and benefits

      Gloria Jean's Coffees2019-07-15
    • "Barista"

      StarStarStarStarStar
        Former Employee - Barista 

        I worked at Gloria Jean's Coffees part-time for less than a year

        Pros

        - friendly co-workers and customers - good learning experience for a first job

        Cons

        - branch manager did not treat employees well and often kept us 30-45 minutes over time to clean up if we worked last shift (overtime was unpaid)

        Gloria Jean's Coffees2018-12-01
      • "Barista"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Barista in Melbourne
        Recommends
        Negative Outlook
        Disapproves of CEO

        I worked at Gloria Jean's Coffees for more than 3 years

        Pros

        Friendly atmosphere, great first job to gain experience in the workforce.

        Cons

        Working on your own for hours. Low pay.

        Advice to Management

        Let staff know they’re appreciated.

        Gloria Jean's Coffees2018-11-16
      • "Systemic Issues"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Barista in Bassendean
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I worked at Gloria Jean's Coffees part-time for more than a year

        Pros

        Many of the regular's are really kind. Really good to know how to make good coffee.

        Cons

        roster's always late, as the boss just sends them out a few days before the next week, the older staff hate the younger staff, get yelled at if you make mistakes, 30 year olds on $19 an hour.

        Advice to Management

        increase pay and get a better rostering system.

        Gloria Jean's Coffees2018-11-07
      • "Store Supervisor"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Gloria Jean's Coffees part-time

          Pros

          I learn a lot of customer service

          Cons

          Not up to date sometimes

          Gloria Jean's Coffees2018-10-12
        • "Franchise partner"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 

          I have been working at Gloria Jean's Coffees full-time

          Pros

          Good policies and procedures Great training for franchise partners

          Cons

          Such a big company not always quick to respond Too many changes of mgnt over years

          Gloria Jean's Coffees2018-10-25
        • "Cafe all rounder"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Gloria Jean's Coffees part-time

          Pros

          - Having an experience

          Cons

          - Manager and most staff couldn't speak English - Work area extremely dirty - Food products poorly regulated

          Gloria Jean's Coffees2018-11-02
        • "Barista"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Barista 
          Recommends
          Positive Outlook
          No Opinion of CEO

          I have been working at Gloria Jean's Coffees part-time for more than 3 years

          Pros

          Dynamic work environment, fun people to work with and rewarding training.

          Cons

          Frustrating customer experience at times, as well as erratic management by store owners.

          Gloria Jean's Coffees2018-09-07
        Found 82 reviews