Gloria Jean's Coffees Reviews

Updated 12 Aug 2020

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3.4
49%
Recommend to a Friend
50%
Approve of CEO
Gloria Jean's Coffees President Gloria Jean
Gloria Jean
21 Ratings
Pros
  • "people, free coffee, easy job, training(in 9 reviews)

  • "Learn to make coffee drinks and meet new people(in 6 reviews)

Cons
  • "Low pay, angry customers, shopping mall(in 6 reviews)

  • "Minimum wage, with raises based on store performance(in 6 reviews)

More Pros and Cons
  1. "Okay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Campbelltown, New South Wales
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Gloria Jean's Coffees part-time

    Pros

    Free coffee Learn how to make good coffee Good work life balance

    Cons

    Store is cheap when it comes to replacing and fixing things

    Continue reading
  2. "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Gloria Jean's Coffees part-time for less than a year

    Pros

    The franchisee was a dimwit

    Cons

    Everything - from bad management to the treatment of staff.

    Continue reading

  3. "good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Sydney

    I have been working at Gloria Jean's Coffees part-time for less than a year

    Pros

    Friendly environment Good colleagues Fun place

    Cons

    Low pay Fewer hours Busy place to work

  4. "barista"

    4.0
    Former Employee - Barista in Sydney

    I worked at Gloria Jean's Coffees part-time for less than a year

    Pros

    good colleagues, fun people, busy

    Cons

    early hours, long hours, lots of new employees

  5. "GJs"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Castle Hill
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Gloria Jean's Coffees part-time for more than 3 years

    Pros

    Nice coworkers, free coffee, flexible hours

    Cons

    Poor management, apathetic franchise owner, inconsistent hour

  6. "Definitely one of the best places I have worked"

    4.0
    Current Employee - Cafe Attendant 

    I have been working at Gloria Jean's Coffees part-time for more than a year

    Pros

    A really good working environment

    Cons

    Never had any issues at GJC!

  7. "Overall good experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cafe Assistant in Sydney
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Gloria Jean's Coffees part-time for more than a year

    Pros

    It was a good experience in general, met good managers

    Cons

    Really depends on which employer you work for

  8. "Yes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gloria Jean's Coffees part-time for more than a year

    Pros

    Fun if you’re passionate about coffee

    Cons

    Some customers that are not very understanding

  9. "Meh"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Hurstville Grove
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Gloria Jean's Coffees part-time for less than a year

    Pros

    - Free drinks while working and 50% of drinks when not working. - Meeting some friendly people that became close friends. - Connections to customers.

    Cons

    - New management changed everything. - Dirty - Low hourly pay that is illegal for people over 18 years old. - Some bosses will treat you better than mine, cause the boss does nothing and complain and say its our fault.

    Continue reading
  10. "Could have been better"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Timer 
    Doesn't Recommend
    Neutral Outlook

    I worked at Gloria Jean's Coffees full-time for less than a year

    Pros

    Customers were good to deal with even whilst in a rush

    Cons

    Management could be better examples for what staff were aiming to become

Found 105 reviews