GoDaddy Customer Development Team Reviews | Glassdoor.com.au

GoDaddy Customer Development Team Reviews

Updated 29 Nov 2018

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Found 17 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
16%
Recommend to a Friend
100%
Approve of CEO
GoDaddy CEO Scott Wagner
Scott Wagner
1 Ratings
  1. "Lost values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at GoDaddy for more than 3 years

    Pros

    If you are young and want to learn the industry as well as make some coin great company.

    Cons

    Management is subpar and pay has steady decreased yearly

    GoDaddy2018-11-30
  2. Helpful (1)

    "Awesome Awesome Awesome!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GoDaddy full-time for more than 5 years

    Pros

    I'm so thankful for my time at Godaddy. It was the best company I've ever worked for.

    Cons

    Constant changing of commission structure.

    GoDaddy2017-06-14

    GoDaddy Response

    August 4, 2017Sr. Manager, Customer Development Team

    Thank you so much for the feedback. We are happy that your experience was so positive while you were with us. I understand that changes to the bonus structure can be frustrating, we really try to make sure those changes are what's best for our people, our customers, and our company. ...

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  3. Helpful (5)

    "Not human"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    No Opinion of CEO

    I worked at GoDaddy full-time for less than a year

    Pros

    The only Pro is the benefits are really good. And if you like being on the phones all day long with no breaks and no time to breathe this is the perfect job for you.

    Cons

    If you don't have sick time you will be fired no matter what the circumstances. If there's an emergency and you don't have sick time you're fired and they only give you 1 .84 hours of sick time every two weeks so in less a month you've only accumulated less than 4 hours. Most people are sick for a couple days and then you have no time left for any emergencies. The management staff is horrible after you get out of training...

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    Advice to Management

    Train your employees help when someone wants to improve you shouldn't give them an attitude and tell them to figure it out themselves you should help them. Start treating your employees like human beings and maybe there won't be so much turn around.

    GoDaddy2016-10-26

    GoDaddy Response

    January 4, 2017Sr. Mgr CDT

    Thank you so much for taking the time to write this review. We pride ourselves on having an incredible benefits program that not only includes great medical, dental, vision, etc., but also a focus on living a balanced and healthy life. At GoDaddy we value the importance of time away ...

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  4. Helpful (2)

    "Customer Development representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at GoDaddy

    Pros

    The call center floor supervisors and leads are very supportive and try to help out with current position advancement and also career advancement. You get what you put into it back with help. Everyone is friendly and helpful. Awesome perks and culture.

    Cons

    The supervisors have become more and more sales oriented and I felt that the sales pressure was too high. For the most part, all of the management was great.

    Advice to Management

    Make it more about the customer instead of the sale, otherwise great job in coaching, being supportive and helping people get better at what they do and helping them advance their career.

    GoDaddy2016-06-25

    GoDaddy Response

    July 1, 2016

    Thank you for sharing your personal insights. We value and appreciate your time to provide us with opportunities to improve. Concerning our Leadership Team, we have extremely high expectations of all of them. One of these expectations is owning outcomes, we take their development ...

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  5. Helpful (9)

    "Very robotic work environment and management treats you like an animal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at GoDaddy full-time for more than a year

    Pros

    You learn a lot of useful information to start your own business online. Training class is good and very informative. Coworkers are nice. People are excited in the beginning..

    Cons

    The turnover rate here is insane and GoDaddy should be embarrassed by that. They treat their workers like its a sweatshop and you're completely micro managed. You only get a "half hour" for lunch and two 15 minute breaks, better eat quick because you can't be a minute late, oh no! Everyone in training class looked so happy until about 2 months in you see they looked like they got the life sucked out of them. GoDaddy rated...

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    Advice to Management

    Train your employees better, act more humane and caring, motivate and coach employees giving light to their strengths, go to training classes yourselves to learn the products better

    GoDaddy2016-07-11

    GoDaddy Response

    August 1, 2016

    Regarding your posting "Very robotic work environment and management treats you like an animal." We are always seeking feedback, and respect the opinions of past, present, and future employees. Here at GoDaddy we provide all of our employees (2)15 minute breaks and a choice between ...

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  6. "Freedom to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Development Team in Gilbert, AZ
    Recommends
    Positive Outlook

    I have been working at GoDaddy for more than a year

    Pros

    Their is constantly change and you can grow in any direction you want, leadership will always support you and lead you in the right direction.

    Cons

    I wish there was more times when sr management would come by to say hi, it motivates and keeps the energy high

    GoDaddy2016-03-16

    GoDaddy Response

    April 21, 2016

    Based upon powerful feedback received from our employees like yourself, across the company we have rolled out a career path strategy that outlines the certifications, knowledge and traits needed to move to other roles in the company. This feedback is valued and we will use this ...

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  7. Helpful (4)

    "Customer Care Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    Recommends
    Approves of CEO

    I worked at GoDaddy full-time for more than 3 years

    Pros

    If your looking for a company that compensates you based on your efforts, this is the company for you. Prior to applying or accepting a position with Godaddy, understand that caring for your customers is a first priority, but this IS a sales position. There is an abundance of resources and people to help you fulfill your job duties efficiently, but YOU must take it upon yourself to learn it and apply it on every call....

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    Cons

    No cons!!!! I had great success at Godaddy due to my willingness to push. Godaddy is going to be one of the best or worse companies you've ever worked for, that decision is YOURS. If you truly want success at GD follow these 3 simple rules. 1. Be open about your goals. 2. never stop learning and applying 3. challenge yourself daily. If you do those 3 things you will have no regrets.

    Advice to Management

    Keep up the good work!!!

    GoDaddy2016-02-11

    GoDaddy Response

    April 18, 2016

    Thank you for your great feedback! Thank you very much for taking the time to write this review!

  8. "outbound associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Development Team in Gilbert, AZ
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at GoDaddy

    Pros

    amazing benefits, subsidized meals, plenty of vacation, schedule, great pay if you are good at selling.

    Cons

    feels like a grind at times, can be stressful. Recently there has been too much change, strict/unreasonable attendance policy.

    Advice to Management

    keep your employees happy.

    GoDaddy2015-08-08

    GoDaddy Response

    January 29, 2016

    Thank you for your feedback. At GoDaddy we challenge ourselves to improve and provide the best environment and culture for our employees, continuing to create work environments that allow for multiple avenues for employees to alleviate stress and have fun. We value the importance ...

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  9. Helpful (6)

    "Was good but is on a decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Development Team in Mesa, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at GoDaddy full-time for more than 3 years

    Pros

    Great benefits and the people are always nice. The job itself isn't anything to stress about and is pretty easy for the most part. The Godaddy culture of laid back is always nice.

    Cons

    The company is moving further and further away from it's laid back have fun culture, and is shifting into a sales driven cal center environment that doesn't care about it's employees as much. The pay is still decent but I feel it is starting to get capped.

    GoDaddy2015-07-06
  10. Helpful (6)

    "Why not to work at GoDaddy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Development Team in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at GoDaddy

    Pros

    The only pro is the benefits other than that nothing

    Cons

    Micro Management and heavy sales, unrealistic sales goals, every changing bonus structure to make less money and no compassion for employees. You will always be looking over your shoulder, pressure sales big time

    Advice to Management

    Quit being such schmucks and show some compassion for your employees, most of you were in their shoes at on time, it so funny how quick you forget

    GoDaddy2015-06-18
Found 17 reviews