Grill'd Employee Reviews about "no penalty rates"

Pros

I made a great many friends at Grill'd.

Cons

Wages are shockingly poor, particularly for younger staff No penalty rates Hiring process is misleading Hours vary wildly depending on the whims of management, you have no set minimum and some weeks can simply receive no shifts at all Forced Certificate training that fails to properly train you for any real work and is just a way to under-pay you No real training from management - team members are expected to train new staff despite this not ever being part of their job Management is abusive and fosters a bullying culture Health and safety is blatantly ignored Multiple allegations of illegal behaviour, abuse of loopholes and health inspection failures

Pros

There are no pros to working here

Cons

The pay is below average and they force you to do a traineeship, you also don’t receive any penalty rates. They also don’t inform you that you are limited to 15 hours a week. The management are terrible, they won’t allow you to even take a five minute break, team leaders will also pick on certain staff if they don’t like you. Staff are also subjected to weekly mystery shoppers, if you miss one mark on the mystery shop the management team will sit down with you and give you a warning, this makes everything tense. Management will even go through security footage to see which staff member served them. Everything is about making money and the company really doesn’t care about its employees. Working on till you are also required to ask the customer over 8 questions which makes serving draining and horrible. This is the worst possible place you could ever work.

Pros

Large team, can get shift covers relatively easily Flexible hours, able to roster off certain days easily Variety of different things to do at work, not bored

Cons

THE WORK IS SO HARD it's so physically exhausting especially closes. You have to be constantly working which I understand is normal but you often can't rest for even a minute. You have to pick up the slack when you become good at your job because the managers will rely on you to do the work of what should be 2-3 people. For some reason Grill'd attracts the most toxic people and there is constantly gossip/drama NO PENALTY RATES EVER THE PAY IS EXTREMELY LOW The managers take their job SO seriously and it's excessive, they expect you to put Grill'd ahead of everything else and are not understanding when you have study commitments/other things going on They are very reluctant to even give you the minimum breaks that you are entitled to, and often don't even mention that you're allowed a ten minute break on shifts that are over 4 hours, plus that you're allowed two breaks on long shifts (I've never received more than one break) Many of the male managers have been accused of sexual misconduct, I'm not sure if this is just gossip or if it's true but I wouldn't be surprised if it were real so just be careful Constantly understaffed, and if even one person calls in sick it makes the shift horrible and you have to pick up the slack

Pros

GREAT people, great environment. I could look forward to talking to my coworkers. Great vibe. Management seemed to care about their workers- they had a system of "you done good" cards that we could give coworkers or our managers could give to us that were a pretty good motivator. They encouraged us to have a healthy working environment. My manager was pretty great, and the area manager knew me by name. Good first time job for a few months to get experience.

Cons

It isn't an easy job, i'd get home at 1:30am many nights completely filthy from washing dishes. Horrible pay. I would work late and not be sure if I was paid overtime. No public holiday / sunday etc pay. (No penalty rates) Some gross conditions, inside the store was pretty ok but there was rats when I took the bins out. Constant revolving door of team members, it isn't really a long term job. I was supposed to get an RSA, took the course but never received it.

Pros

Good flexibility for a student, nice people.

Cons

Really bad pay, no penalty rates, late nights and can be hard work.