Grill'd Employee Reviews about "no penalty rates"

Updated 30 Jul 2020

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2.9
44%
Recommend to a Friend
51%
Approve of CEO
Grill'd CEO Adam Stapleton (no image)
Adam Stapleton
53 Ratings
Pros
  • "50% off your food for staff and a free burger and a break if you work 5 or more hours(in 44 reviews)

  • "Fun team environment and nice burgers for free if you've worked 5 hours(in 39 reviews)

Cons
  • "Not the best pay - no penalty rates(in 42 reviews)

  • "no award wages or incentive to work late nights, weekends or public holidays(in 20 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "no penalty rates"

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  1. "Would recommend"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Erina
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Grill'd part-time for more than 3 years

    Pros

    discounts, positive happy environment, great food!

    Cons

    Not the best pay - no penalty rates

  2. "Not bad for a first job"

    4.0
    Current Employee - Team Member 

    I have been working at Grill'd part-time

    Pros

    Really great culture, some good benefits, flexible hours

    Cons

    Low pay, taken a long time to finally get penalty rates


  3. "Disgusting and abusive, do not work here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Gold Coast
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grill'd part-time

    Pros

    I made a great many friends at Grill'd.

    Cons

    Wages are shockingly poor, particularly for younger staff No penalty rates Hiring process is misleading Hours vary wildly depending on the whims of management, you have no set minimum and some weeks can simply receive no shifts at all Forced Certificate training that fails to properly train you for any real work and is just a way to under-pay you No real training from management - team members are expected to train new staff despite this not ever being part of their job Management is abusive and fosters a bullying culture Health and safety is blatantly ignored Multiple allegations of illegal behaviour, abuse of loopholes and health inspection failures

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  4. "Worst place to ever work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grill'd part-time for less than a year

    Pros

    There are no pros to working here

    Cons

    The pay is below average and they force you to do a traineeship, you also don’t receive any penalty rates. They also don’t inform you that you are limited to 15 hours a week. The management are terrible, they won’t allow you to even take a five minute break, team leaders will also pick on certain staff if they don’t like you. Staff are also subjected to weekly mystery shoppers, if you miss one mark on the mystery shop the management team will sit down with you and give you a warning, this makes everything tense. Management will even go through security footage to see which staff member served them. Everything is about making money and the company really doesn’t care about its employees. Working on till you are also required to ask the customer over 8 questions which makes serving draining and horrible. This is the worst possible place you could ever work.

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  5. "16yr old pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member (Non-Trainee) 
    Positive Outlook
    No Opinion of CEO

    I have been working at Grill'd part-time for more than a year

    Pros

    The team at grill’d is super super friendly and just the work environment is so fun to work in and you get lots of experience. 50% off your food for staff and a free burger and a break if you work 5 or more hours

    Cons

    However!! My pay is $11 an hour no penalty rates or overtime rates or weekend rates. My pay is in the range of 16 and under and I find this unfair because a lot of other places have their wages for 16 year olds higher than 15 yr old and under. Apparently this (pays) is getting changed soon so I’m not quite sure what my pay is going to be but last time I checked it’s just $12/hr but with penalty and weekend rates

  6. "Awesome place to work but bad pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Indooroopilly
    Recommends
    Neutral Outlook

    I have been working at Grill'd part-time for less than a year

    Pros

    Very friendly and supportive community, free burgers after 5 hours of working (sometimes after 4), 50% single item staff discount, flexible rostering, being able to easily swap shifts with people

    Cons

    The fact that they force you to complete your Cert III so that they can pay you less, working in the servery gets very very hot (Is terrible for people with asthma), no penalty rates

  7. Helpful (1)

    "hard work with few benefits"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Brisbane
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Grill'd part-time for more than a year

    Pros

    Large team, can get shift covers relatively easily Flexible hours, able to roster off certain days easily Variety of different things to do at work, not bored

    Cons

    THE WORK IS SO HARD it's so physically exhausting especially closes. You have to be constantly working which I understand is normal but you often can't rest for even a minute. You have to pick up the slack when you become good at your job because the managers will rely on you to do the work of what should be 2-3 people. For some reason Grill'd attracts the most toxic people and there is constantly gossip/drama NO PENALTY RATES EVER THE PAY IS EXTREMELY LOW The managers take their job SO seriously and it's excessive, they expect you to put Grill'd ahead of everything else and are not understanding when you have study commitments/other things going on They are very reluctant to even give you the minimum breaks that you are entitled to, and often don't even mention that you're allowed a ten minute break on shifts that are over 4 hours, plus that you're allowed two breaks on long shifts (I've never received more than one break) Many of the male managers have been accused of sexual misconduct, I'm not sure if this is just gossip or if it's true but I wouldn't be surprised if it were real so just be careful Constantly understaffed, and if even one person calls in sick it makes the shift horrible and you have to pick up the slack

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  8. "alright"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Member in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Grill'd part-time for less than a year

    Pros

    GREAT people, great environment. I could look forward to talking to my coworkers. Great vibe. Management seemed to care about their workers- they had a system of "you done good" cards that we could give coworkers or our managers could give to us that were a pretty good motivator. They encouraged us to have a healthy working environment. My manager was pretty great, and the area manager knew me by name. Good first time job for a few months to get experience.

    Cons

    It isn't an easy job, i'd get home at 1:30am many nights completely filthy from washing dishes. Horrible pay. I would work late and not be sure if I was paid overtime. No public holiday / sunday etc pay. (No penalty rates) Some gross conditions, inside the store was pretty ok but there was rats when I took the bins out. Constant revolving door of team members, it isn't really a long term job. I was supposed to get an RSA, took the course but never received it.

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  9. "The people are amazing, but everything else leaves a lot to be desired"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grill'd part-time for more than a year

    Pros

    Amazing team formed under a united bond of dealing with all the other nonsense Not really too difficult Relatively flexible on hours

    Cons

    The pay is terrible - I'm at the tip of what you can make as a Team Leader, but they deduct $3 an hour because I haven't finished my Cert 3 in Hospitality (hence why I make $18.50, not $21.50) They try and cut corners everywhere - restrictive employee discounts on food that's cheap to make, small close teams where they expect you to be out earlier than they should No penalty rates All the eco stuff is just marketing nonsense - their policies don't really reflect that in house, and their lack of support for the climate rally says enough

  10. "Bad pay, late nights"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member in Chatswood
    Doesn't Recommend

    I have been working at Grill'd part-time for more than a year

    Pros

    Good flexibility for a student, nice people.

    Cons

    Really bad pay, no penalty rates, late nights and can be hard work.

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