Grubhub Reviews | Glassdoor.com.au

Grubhub Reviews

Updated 17 Jul 2019

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Found 500 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
72%
Approve of CEO
Grubhub CEO Matt Maloney
Matt Maloney
304 Ratings
  1. Helpful (2)

    "Great service to clients, but chaotic admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Los Angeles, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    * Great people to work with * Company treats employees very well

    Cons

    * Frequent problems with tech * Frequent change of procedures; constant pivoting reflects chaos "upstairs."

    Advice to Management

    Beware of the effect on your employees when you constantly pivot to a new strategy or direction. Too much of this is unsettling.

    Grubhub2019-05-20
  2. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    Uncapped potential to earn a great deal of money

    Cons

    Always changing. Have to role with it.

    Grubhub2019-05-09
  3. Helpful (1)

    "Not All I Thought It Was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Specialist in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    Meal Perks, Kitchen is packed with snacks. Location

    Cons

    The people are FAKE. Too many spreadsheets, Every week they change something...The moral is super low. It's just too much

    Advice to Management

    Stop with all the changes. Stick to something and commit

    Grubhub2019-05-19
  4. Helpful (4)

    "Nice place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    - Easy working environment and no pressure - Up-to-date technology - Unlimited Paid time off - Helping seniors and management - Opportunity to grow the career - Stocks RSU grants - Located right in the heart of Manhattan - Great work life balance - Meal perks ($18/week) and lot of food in cafeteria

    Cons

    - Meal perks $18 is just a 1.5-2 meals. - Base salary is less then most big companies in New York

    Advice to Management

    - Increase Meal Perk to cover at lease 3 meals. $18 in Manhattan is not enough - Increase base salary to match with other big tech companies in New York

    Grubhub2019-04-24
  5. "New to GH and happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Corporate Account Manager in New York, NY
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Positive and upbeat office, newly renovated space, the work keeps you busy, supportive team environment. FLEXIBLE which is nice!

    Cons

    With so many changes happening a hold on training is a little behind however, I do feel that management is aware of this and helps to accommodate new hires which is good. More department collaboration would be awesome!

    Advice to Management

    Definitely focus on more interactive training and a more meaningful mentor/shadow program for new hires.

    Grubhub2019-05-02
  6. Helpful (2)

    "Stay away from the Corporate Accounts Sales Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Executive 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    FTO Company Stock Ramp Up Bonus for a year **HOWEVER, you must pay it back in full if you leave within 12 months.

    Cons

    The "new" corporate platform is just a glorified consumer platform. The old product was WAY more suitable for corporate clients. The new product supposedly has new features on the way but they are very delayed and the operations/support for Grubhub is AWFUL. If you somehow sell a triple digit deal, it will most likely be lost due to customer service issues. The management team is obviously getting heat from the top so...

    Show More

    Advice to Management

    Invest in the talent you have before you continue to lose more people. There have been 30+ people to leave just the corporate sales team in the past 12 months. Product delays, lack of innovation/features and POOR customer service are affecting people's lives/money/commissions. Micromanaging and demanding more activity from seasoned reps is NOT the way to handle this.

    Grubhub2019-06-05
  7. Helpful (3)

    "Poor Culture, Poor Development, Poor Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    $30/week in GH credit Nice office space

    Cons

    Far below market pay rate Aggressive, abusive leadership Compensates in stock instead of money

    Advice to Management

    Hold leadership accountable; pay in money, not stock; pay market rates to curb high turnover; invest in organizational development

    Grubhub2019-05-10
  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restaurant Care Specialist 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grubhub full-time

    Pros

    Provides food & snacks for employees. Decent pay.

    Cons

    The management team is horrible. Favoritism environment.

    Grubhub2019-05-27
  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    Plenty of leads to call

    Cons

    Ceiling, terrible management, low commission

    Advice to Management

    Start promoting younger employees

    Grubhub2019-05-07
  10. Helpful (1)

    "Awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than 5 years

    Pros

    I’ve worked at GrubHub for awhile now and have found that there are lots of opportunities here! If you know what you want to do and work hard, you will receive all the support to take you where you want to go in your career. The culture and people at Grubhub can’t compare to anywhere else. Everyone is helpful and works together to accomplish our common goals.

    Cons

    The rooftop isn’t open until May

    Grubhub2019-04-17
Found 500 reviews