Grubhub Sales Reviews | Glassdoor.com.au

Grubhub Sales Reviews

Updated 15 Aug 2019

To filter reviews, or .

Found 63 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
69%
Approve of CEO
Grubhub CEO Matt Maloney
Matt Maloney
40 Ratings
  1. Helpful (4)

    "My Time at Grubhub"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    -Unlimited PTO -Work from home -Commission -Paid $100 of phone bill -Gave us weekly lunch credit on Grubhub. It was $18 which hardly covers one lunch after the Grubhub delivery fees. They increased it to $30 a week a few weeks before I left the company. -Low metrics required

    Cons

    -HORRIBLE communication to employees -$35k base salary -Unrealistic goals were made out of thin air for a product that had never existed before -Had my team sell a product that was incomplete, which we had to sell unrealistic expectations to clients -Grubhub has terrible customer service for their clients. Clients are sent to a 3rd party call center that can not give answer and only can cancel orders. -Never met...

    Show More

    Advice to Management

    When I first started at Grubhub I was extremely excited to be working for such a well known company but that changed six months in. We were given many false hopes of our roles and what we could expect for our future at the company. Also, when internal employees are interviewing for new roles within the company it would be very helpful and normal for the manager you interview with to get back to you after the interview...

    Show More
    Grubhub2019-08-07
  2. Helpful (3)

    "Great people but....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Sales Executive in Los Angeles, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    * Great culture in each office I visited...wonderful people * Interesting job * Prospects love to talk about food! * Fun office parties

    Cons

    Frequent changes in quota levels, pay structures and job requirements

    Advice to Management

    Agility is a positive, chaos is not.

    Grubhub2019-07-19
  3. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Restaurant Sales Executive in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    There's snacks i guess and you get 30 a week in grubhub dollars to spend on grubhub. It basically buys you 1.5 lunches a week.

    Cons

    #1 the training you receive is hot garbage. It is completely useless and does not set you up for success #2 the pay is absolute trash. I am one of the top reps in the entire office and i don't even break 6 figures. You can make a lot more money in a lot of other sales jobs. You get 32k a year base and the commission is garbage!! You work very hard for not a lot of serious reward. You should honestly work somewhere else....

    Show More

    Advice to Management

    Spend a little effort on the chandler office please

    Grubhub2019-08-16
  4. Helpful (7)

    "A Glorified Pyramid/MLM Scheme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Free Grubhub $, and casual company culture. Get to put on your resume that you worked at Grubhub.

    Cons

    This job is a stepping stone to your next job, and I wouldn't recommend anyone working here for more than a year if you can survive that long. There's no value add for employees. Essentially, you don't make money, you don't work with people you like, and you don't get skills development/mentor-ship. So it's a lose-lose. *Commission structure changes every month so you should definitely take that into consideration....

    Show More

    Advice to Management

    Be upfront with people interviewing that this is a short term job, so they can keep realistic expectations.

    Grubhub2019-08-08
  5. Helpful (2)

    "Good Benefits but Chandler Office is a Scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Grubhub full-time for less than a year

    Pros

    flexible hours, good benefits, free snacks and drinks, very laid back

    Cons

    poor and incompetent managers, toxic work environment, upper management has no transparency, lied to rudderless and clueless leaders

    Advice to Management

    Stop lying to people in the interview process - the Chandler office gets the terrible picked through territories no one wants that you cant make money with - the office has gotten exponentially more toxic because of incompetent managers and lack of transparency - the Chandler is a case study on how to run a new office completely into the ground because no one in Chandler had a clue - I couldn;t leave fast enough

    Grubhub2019-08-09
  6. Helpful (4)

    "OK job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Chicago, IL
    Disapproves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    Great company culture, happy hours, free food all the time including $30/wk to spend on Grubhub, laid back atmosphere, good location

    Cons

    Zero professionalism. Almost all employees are young and there’s a lot of drama. Certain people can get away with anything and there are no fair standards. Territories can make or break your paycheck and competitors are making it a very tough sell. Grubhub does not adjust their business model accordingly to help with competitors passing us in the market. If you think you’ll ever get promoted, you won’t. Stock has went...

    Show More

    Advice to Management

    Professionalize the place. Make fair standards and stop letting certain people get away with things that nobody else can.

    Grubhub2019-06-08
  7. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for less than a year

    Pros

    Very fun place to work. Cool culture

    Cons

    Can be stressful working here at times

    Grubhub2019-06-11
  8. Helpful (6)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Grubhub full-time for more than 3 years

    Pros

    Great Benefits. Good work/life balance.

    Cons

    Pay structure changes all the time, most of the sales reps have quit and moved on. There are no chances of getting a promotion or career advancement, they hire the management externally. Company is on desperate mode with stocks down over 60%.

    Grubhub2019-06-05
  9. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grubhub full-time for more than a year

    Pros

    Uncapped potential to earn a great deal of money

    Cons

    Always changing. Have to role with it.

    Grubhub2019-05-09
  10. Helpful (5)

    "Stay away from the Corporate Accounts Sales Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Sales Executive 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Grubhub full-time for more than a year

    Pros

    FTO Company Stock Ramp Up Bonus for a year **HOWEVER, you must pay it back in full if you leave within 12 months.

    Cons

    The "new" corporate platform is just a glorified consumer platform. The old product was WAY more suitable for corporate clients. The new product supposedly has new features on the way but they are very delayed and the operations/support for Grubhub is AWFUL. If you somehow sell a triple digit deal, it will most likely be lost due to customer service issues. The management team is obviously getting heat from the top so...

    Show More

    Advice to Management

    Invest in the talent you have before you continue to lose more people. There have been 30+ people to leave just the corporate sales team in the past 12 months. Product delays, lack of innovation/features and POOR customer service are affecting people's lives/money/commissions. Micromanaging and demanding more activity from seasoned reps is NOT the way to handle this.

    Grubhub2019-06-05
Found 63 reviews