Guidewire Reviews | Glassdoor.com.au

Guidewire Reviews

Updated 1 April 2019
698 reviews

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4.2
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Guidewire CEO Marcus Ryu
Marcus Ryu
575 Ratings

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Pros
Cons
  • "It used to have a pretty good work-life balance" (in 19 reviews)

  • "Guidewire is experiencing some growing pains" (in 22 reviews)

More Pros and Cons

  1. Featured Review

    "Consistently Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than a year)

    Pros

    - Very collaborative and friendly environment, everyone wants to help one another
    - Product is mature, very little churn
    - Serves a very real need in the world
    - Highly admire CEO and rest of management, they seem to care a lot about us and the company. Not just our stock value.

    Cons

    - Fast growth has made more management layers
    - Nothing else

    Advice to Management

    Continue to invest and us as much as you have and we'll continue what we've started!


  2. Helpful (1)

    "Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in Sydney
    Current Employee - Architect in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (Less than a year)

    Pros

    Guidewire have an excellent on-boarding program and show a real commitment to ensuring that their people have a good solid understanding of the application before putting them in front of a customer. They really want to give you everything they can to make you successful.

    There is a great culture within the organisation and everyone I have met really buys into the company culture. You really can feel that culture with all the people you meet from around the world and it helps to make you feel part of a great organisation.

    Everyone is very friendly, supportive and willing to help.

    Great products using a lot of the latest technology and lots of opportunities to grow and develop your career.

    Cons

    Travel is a requirement Mon-Thurs each week if you are on a project outside of your home town. This can be tough but you are made very aware of the requirements when applying for the job. You need to be prepared to do the travel.

    Advice to Management

    Really focus on maintaining the culture as the company grows quickly, it is easy to lose focus.

  3. "wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Sydney
    Current Employee - Account Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 8 years)

    Pros

    Collegiate environment, where rationality and integrity are highly valued and recognised personal traits. Very clear strategy, well expressed throughout the company. Competent and accessible senior management. Wonderful customer base.

    Cons

    The consensus and collegiate approach to decision making can sometimes be frustrating, but is nothing compared to the inertia of other places I have worked.

    Advice to Management

    lets keep doing what we do, please...


  4. "Talented people who work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time

    Pros

    Great career opportunities, company full of smart talented people that work as a team, implementation projects that use world class software. Company values are embodied at all levels and not something that is merely written down.

    Cons

    Significant travel requirements in professional services makes work life balance difficult but balanced by 4 day onsite 1 day offsite schedule.

    Advice to Management

    Maintain the culture that has served Guidewire well to date.


  5. Helpful (1)

    "Good place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 5 years)

    Pros

    The professional services organization is choc-a-block with competent professionals. New employees quickly get up to speed because they have a lot of one on one interaction with the more senior staff. You learn a lot and you learn it very quickly

    Cons

    Work-Life balance suffers because of the amount of travel you may need to do in the professional services organization.


  6. "Best Company, Excellent Culture, Great Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Consulting Manager in Kuala Lumpur (Malaysia)
    Current Employee - Management Consulting Manager in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (Less than a year)

    Pros

    Excellent company culture with true collegiality spirit and care for individual;
    Great leaders at all levels who lead by example and walk the talk;
    Work-life balance with flexibility and respect for personal needs;
    Truly multinational and multicultural environment with much diversity;
    Fun office, interesting colleagues, and loads of community programs;
    Investing on employee's personal and professional development;
    Overseas travel opportunities for training, meetings and work assignments;
    Good remuneration package and comprehensive employee benefits.

    Cons

    Too much snacks tempting those on diet.

    Advice to Management

    Continue Guidewire culture and value as-is!


  7. "Field Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Consultant
    Current Employee - Field Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 3 years)

    Pros

    Guidewire is a good company to work for. Chances to work abroad, maintain healthy work life balance, prestigious clients and some of the best team members and colleagues.

    Cons

    The company is going thorugh the growth pain. Specially the professional services unit lost of disconnect with higher management. Appraisal and Promotion process is sporadic and is a comlete blackbox.

    Advice to Management

    Please value your employees and provide them opportunities to grow. Please talk to field consultants at lower designation and find out their perspectives and issues. Make them feel inclusive.

  8. Helpful (4)

    "Great environment, bad salary, bad location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Dublin, Co. Dublin (Ireland)
    Former Employee - Consultant in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Guidewire full-time (More than a year)

    Pros

    Guidewire is a good place to start your career right after college. You will learn to work in an agile environment and get used to getting things done in software.

    There are opportunities to work in the US and elsewhere in Europe as a Field Consultant after 1 year here.

    Overall, you can get some valuable experience during your first two years here. After that, it kind of becomes a rut with little career progression.

    Cons

    Put simply, if you love coding, if you are a creative engineer who loves to design an idea out of thin air and build it, you should not work as a Consultant for Guidewire (you may consider applying for a Software Engineer position). Over time, doing only simple tasks over and over may crush your spirit, and limit your growth.

    Also, unless you work in a Digital project, most technologies are proprietary and they will be of no use in your career. Even if you work in Digital, you will be limited to the base product and working with Angular ~1.5 which is quite outdated by now.

    Overall, consultants are very limited to the base product. Being original and creative with your solutions (or thinking Outside the Box if you will), goes against the very description of the job: configuring. There are cases in which this is necessary, but Guidewire works hard to limit such cases (it's not cost-effective), so you may not have many chances to 'shine'.

    Career progression is tricky at best (there is a limited number of promotions and even if you are good, you may not get promoted simply because that year other people got promoted), and salaries are way, way too low. Also, salaries do not recognize your role in the company. It does not matter how hard your project or assignment is, you will get paid the same, or roughly the same, as your colleagues with the same title.

    Remote work is a delicate matter and ultimately your manager's call. Some people here see it as slacking whereas other people support it. Personally, I don't see what the big deal is about this. The office is too far away and poorly communicated, the job is basically remote itself with most of our clients in the US. Why not letting people take remote days whenever they want?

    Advice to Management

    Keep up the social activities. They are great.

    Raise the base salary, it is not enough to live in Dublin (just take a quick look at how much does rent cost for a 1 bedroom apartment).

    Allow people to work remotely when they want to do so. Our clients are remote so it wouldn't do any harm having a 1 week remote out of 4 policy or similar. On this line, you should allow people to expense a WeWorks office downtown for those who don't want to pollute the planet and waste 2h a day commuting to the office.


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support Engineer in Dublin, Co. Dublin (Ireland)
    Current Employee - Software Support Engineer in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (Less than a year)

    Pros

    No micro management, very friendly and cooperative manager

    Cons

    Nothing specific but salary can be a concern


  10. Helpful (1)

    "Solution Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time

    Pros

    Flexible working hours and good atmosphere

    Cons

    Technology stack is not quite attractive for general software developer