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    H&M Reviews

    Updated Oct 14, 2019

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    Found 4909 reviews

    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    63%
    Recommend to a Friend
    82%
    Approve of CEO
    H&M CEO Karl-Johan Persson
    Karl-Johan Persson
    1,468 Ratings
    Pros

    • "H&M is a wonderful employer generally speaking because they allow you to express yourself and they care about their employees" (in 276 reviews)

    • "Great benefits package for employees" (in 264 reviews)

    Cons

    • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 233 reviews)

    • "Work life balance is not a priority" (in 163 reviews)

    More Pros and Cons

    1. "experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Part-time Sales Advisor in Brisbane

      I have been working at H&M part-time for more than 3 years

      Pros

      many paths for career development

      Cons

      can be hard to be recognised through the company

      H&M2019-07-06

    2. "really nice job"

      StarStarStarStarStar
      Current Employee - Part-time Sales Advisor 
      Recommends

      I have been working at H&M part-time

      Pros

      flexible work time, friendly team members

      Cons

      In my case I could get short shifts

      H&M2019-10-03
      3. Join the H&M team
      See Our Latest Jobs

    3. "Amazing job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Part-time Sales Advisor in Gold Coast
      Recommends
      Negative Outlook

      I have been working at H&M part-time for more than a year

      Pros

      Great company Award rate pay Incredible people Opportunity to grow

      Cons

      Retail industry, so it comes with obvious negatives

      H&M2019-10-01
    4. Helpful (1)

      "Great values, poor management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor in Werribee, Victoria
      Doesn't Recommend

      I worked at H&M part-time for more than a year

      Pros

      Great values, young vibe, fresh approach. Co-workers were great, penalty rates on weekend

      Cons

      Management run by early 20’s who have poor management skills, probably due to the lack of education to truly shape one’s ability to handle stress or act in a professional manner

      Advice to Management

      Review attitude in management style and store satisfaction via anonymous survey by staff with management. It is truly a shame the company has such great values that only reaches the surface. In reality stores are run by their own rules deep in the root.

      H&M2019-09-19

    5. "GREAT PLACE TO WORK"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Melbourne
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at H&M part-time for more than a year

      Pros

      Great work environment, look after staff

      Cons

      can get a bit boring but staff and managers are great

      H&M2019-08-24

    6. "50/50"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Advisor in Brisbane
      Doesn't Recommend

      I have been working at H&M full-time for more than 5 years

      Pros

      Great team, Discounts, Relatively easy daily tasks

      Cons

      Lack of progression, Management/HR are always in cliques

      Advice to Management

      Listen to the team and follow through on promises

      H&M2019-08-29

    7. "Good uni job"

      StarStarStarStarStar
      Former Employee - Sales Advisor 

      I worked at H&M part-time

      Pros

      - Good team - Staff room - Break times - Recognition Bonus'

      Cons

      - Can't take leave over 4 weeks - Can be picky with hours

      Advice to Management

      - Allow leave over 4 weeks - More communication

      H&M2019-08-12

    8. "Slow to replace people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Cash Office Responsible in Sydney

      I have been working at H&M full-time for more than a year

      Pros

      Company takes feedback seriously that’s why we do dialogue written feedback twice a year. Lots of small trainings throughout the training. Having good culture majorly depends on the leadership team

      Cons

      Really slow at recruiting new team specially for leadership positions, department manager hasn't been filled over 2 months. There was a time only 2 managers working for 2 weeks on their own only getting support from other stores when one of them was having a day off. It just burns them out. Uses the values against their staff to unfair working conditions ( we are one team and if you’re a leader you should support... the store now .....)

      Show More

      Advice to Management

      Have a little faith to the people and how long you ve been in the role isn’t too important for progression

      H&M2019-08-11

    9. "Inclusive culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advsior in Sydney
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at H&M part-time for less than a year

      Pros

      An inclusive culture that is fun to work in.

      Cons

      Sometimes under staffed Some employees have negative attitude

      H&M2019-07-19
    10. Helpful (2)

      "Not a workplace I recommend to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Management in Sydney
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at H&M full-time for more than 5 years

      Pros

      Promises for career development , doesn’t deliver, provide transparent communication or is accountable for communication. Some of The most genuine people employed - however they would have left or are leaving

      Cons

      Australian management and HR team take a personal approach with communication, are friends outside of work (we know what that means), ideas and suggestions are not welcome. Employment surveys highlighted key words across the business such as bullying, management favourites, screaming, yelling and many other unprofessional practices. High turn over, very little rewards. Management and HR are not... accountable and fail to support the team or truth. HR communicate on social media the place to be and develop with us however fail to recognise employees leaving because they don’t want to be there, there is very little development, no honesty and integrity. #placenotbe

      Show More

      Advice to Management

      Be honest, respect people, have the right people in the right roles, understand the impact that you have on people mentally and physiologically. Take responsibility by being transparent. Don’t sell an idea through social media and deny truth with your day to day teams.

      H&M2019-08-22
    Found 4909 reviews
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