H&M Reviews | Glassdoor.com.au

H&M Reviews

Updated 15 Feb 2020

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3.5
64%
Recommend to a Friend
100%
Approve of CEO
H&M CEO Helena Helmersson
Helena Helmersson
7 Ratings
Pros
  • "H&M higher ups really live their values(in 295 reviews)

  • "Great benefits and room to move up if you want(in 274 reviews)

Cons
  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team(in 245 reviews)

  • "management often makes it very difficult to have a work-life balance(in 172 reviews)

More Pros and Cons
  1. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor 
    Recommends
    Neutral Outlook

    I have been working at H&M part-time for more than a year

    Pros

    Great management most times, friendly environment

    Cons

    Regional management can be controlling and do not thunk about Sales advisors

    H&M2019-12-23
  2. "Sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at H&M part-time for more than a year

    Pros

    Best work environment, best people to work with, had a fun experience

    Cons

    Some managers were a bit useless

    Continue reading
    H&M2020-02-04
  3. "Good environment, bad pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant in Melbourne
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at H&M full-time for less than a year

    Pros

    Fast pace, fun people to work with, management involved.

    Cons

    Managers and colleague relationship sometimes can be stressful, but it's just same as every workplace. Low pay compare to how busy this work can be. Not easy to get holidays like other jobs. Generally, retail industry's cons.

    Continue reading
    H&M2020-01-21
  4. "Great team to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cor 

    I worked at H&M full-time for more than 3 years

    Pros

    Great supportive team within stores Ability to move up within the company Gain alot of experience

    Cons

    Will pay you the absolute minimum they can Head office not as supportive

    H&M2020-01-13
  5. Helpful (1)

    "Terrible working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at H&M part-time for less than a year

    Pros

    25% staff discount Two breaks during longer shifts

    Cons

    Poor management Overall negative attitude among staff Unhappy staff

    H&M2020-01-08
  6. Helpful (1)

    "This place is a scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Chadstone
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at H&M full-time for more than 3 years

    Pros

    The people you meet and discounts

    Cons

    - favorite amongst staff - always monitor via CCTV - no freedom - bad hours (very early morning or late at night) 3- 4 times in a roll -dont keep GROW in the company - very high expectations - the place is very dusty and very bad hygiene - they always try an make themselves look good in front of the high managers

    Continue reading
    H&M2020-01-05
  7. Helpful (1)

    "Bad Management and poor communication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cash Office Responsible in Melbourne
    Doesn't Recommend
    Negative Outlook

    I worked at H&M full-time for more than 3 years

    Pros

    Staff Discount and build some good friendship over the years.

    Cons

    Store Managers not setting an example for the team by acting as a role model. They do not care about the team and it's all about achieving business goals and KPI. The pay is extremely low and there is little incentives/rewards (no bonuses, very small pay increases, etc).

    H&M2019-12-11
  8. Helpful (1)

    "Fun, inclusive employer, one of the best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time for more than 3 years

    Pros

    There are plenty of opportunities to advance within your department or to even take a sidewards step and join another department. Colleagues are friendly and helpful and the culture is inclusive with a constant focus on company and personal values.

    Cons

    More emphasis is placed on values and attitude as opposed to skill set. This is fine but a more balanced approach may prove beneficial to the business.

    Continue reading
    H&M2019-11-17
  9. "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at H&M part-time for more than a year

    Pros

    The employees rep were here reee

    Cons

    Everything is going away today

    Continue reading
    H&M2019-10-29
  10. "really nice job"

    StarStarStarStarStar
    Current Employee - Part-time Sales Advisor 
    Recommends

    I have been working at H&M part-time

    Pros

    flexible work time, friendly team members

    Cons

    In my case I could get short shifts

    H&M2019-10-03

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