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    H&M Reviews

    Updated 15 Feb 2020

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    3.5
    64%
    Recommend to a Friend
    100%
    Approve of CEO
    H&M CEO Helena Helmersson
    Helena Helmersson
    7 Ratings
    Pros

    • "H&M higher ups really live their values" (in 295 reviews)

    • "Great benefits and room to move up if you want" (in 274 reviews)

    Cons

    • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team" (in 245 reviews)

    • "management often makes it very difficult to have a work-life balance" (in 172 reviews)

    More Pros and Cons

    1. "Nice place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Advisor 
      Recommends
      Neutral Outlook

      I have been working at H&M part-time for more than a year

      Pros

      Great management most times, friendly environment

      Cons

      Regional management can be controlling and do not thunk about Sales advisors

      H&M2019-12-23

    2. "Sales advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Advisor in Sydney
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at H&M part-time for more than a year

      Pros

      Best work environment, best people to work with, had a fun experience

      Cons

      Some managers were a bit useless

      Continue reading
      H&M2020-02-04
      3. Join the H&M team
      See Our Latest Jobs

    3. "Good environment, bad pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Assistant in Melbourne
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at H&M full-time for less than a year

      Pros

      Fast pace, fun people to work with, management involved.

      Cons

      Managers and colleague relationship sometimes can be stressful, but it's just same as every workplace. Low pay compare to how busy this work can be. Not easy to get holidays like other jobs. Generally, retail industry's cons.

      Continue reading
      H&M2020-01-21

    4. "Great team to work with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cor 

      I worked at H&M full-time for more than 3 years

      Pros

      Great supportive team within stores Ability to move up within the company Gain alot of experience

      Cons

      Will pay you the absolute minimum they can Head office not as supportive

      H&M2020-01-13
    5. Helpful (1)

      "Terrible working environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Assistant in Sydney
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at H&M part-time for less than a year

      Pros

      25% staff discount Two breaks during longer shifts

      Cons

      Poor management Overall negative attitude among staff Unhappy staff

      H&M2020-01-08
    6. Helpful (1)

      "This place is a scam"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Chadstone
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at H&M full-time for more than 3 years

      Pros

      The people you meet and discounts

      Cons

      - favorite amongst staff - always monitor via CCTV - no freedom - bad hours (very early morning or late at night) 3- 4 times in a roll -dont keep GROW in the company - very high expectations - the place is very dusty and very bad hygiene - they always try an make themselves look good in front of the high managers

      Continue reading
      H&M2020-01-05
    7. Helpful (1)

      "Bad Management and poor communication."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cash Office Responsible in Melbourne
      Doesn't Recommend
      Negative Outlook

      I worked at H&M full-time for more than 3 years

      Pros

      Staff Discount and build some good friendship over the years.

      Cons

      Store Managers not setting an example for the team by acting as a role model. They do not care about the team and it's all about achieving business goals and KPI. The pay is extremely low and there is little incentives/rewards (no bonuses, very small pay increases, etc).

      H&M2019-12-11
    8. Helpful (1)

      "Fun, inclusive employer, one of the best."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Security Manager in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at H&M full-time for more than 3 years

      Pros

      There are plenty of opportunities to advance within your department or to even take a sidewards step and join another department. Colleagues are friendly and helpful and the culture is inclusive with a constant focus on company and personal values.

      Cons

      More emphasis is placed on values and attitude as opposed to skill set. This is fine but a more balanced approach may prove beneficial to the business.

      Continue reading
      H&M2019-11-17

    9. "Terrible Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at H&M part-time for more than a year

      Pros

      The employees rep were here reee

      Cons

      Everything is going away today

      Continue reading
      H&M2019-10-29

    10. "really nice job"

      StarStarStarStarStar
      Current Employee - Part-time Sales Advisor 
      Recommends

      I have been working at H&M part-time

      Pros

      flexible work time, friendly team members

      Cons

      In my case I could get short shifts

      H&M2019-10-03

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