H&M Employee Reviews about "work life balance"

Updated 7 Aug 2020

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3.6
67%
Recommend to a Friend
83%
Approve of CEO
H&M CEO Helena Helmersson
Helena Helmersson
108 Ratings
Pros
  • "I LOVED the benefits at H&M even as a sales advisor, they give you great benefits(in 284 reviews)

  • "Fast paced environment with great people to work with(in 228 reviews)

Cons
More Pros and Cons

Reviews about "work life balance"

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  1. Helpful (1)

    "Store Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at H&M full-time

    Pros

    Great people, values & opportunities.

    Cons

    Long hours, lack of work/life balance.

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  2. "Overworked"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at H&M part-time for more than 5 years

    Pros

    Great people to work with

    Cons

    Hard working environment, no work-life balance


  3. "Best retail job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at H&M full-time for more than 5 years

    Pros

    For a full Time position, the company believes in a work life balance. They also give you every second weekend off which allows you to keep your social life. Pays good too considering you don’t work every weekend. Easiest retail positions out there. Core values are great, they believe in a one team aspect and have great policies and procedures

    Cons

    They believe in a sustainable environment policy, but they are far from being eco friendly, most wasteful company I’ve ever worked for. Managers “oversee” too much and aren’t diligent when handing out tasks and following up. The core focus should be customer service but rely heavily on tasks and making money

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  4. "Sales Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at H&M part-time

    Pros

    Very friendly and amazing work-life balance , guaranteed shifts and good amount of hours

    Cons

    very fast paced and hectic, gets very busy in the ordinary days

  5. "Amazing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at H&M part-time

    Pros

    Fun working environment Helpful colleagues

    Cons

    NO Work/Life balance Tiring and not maintained properly

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  6. "Department manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Department Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M full-time for more than a year

    Pros

    Best work environment and fun

    Cons

    Super hectic sometimes , work life balance

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  7. "Sales Advisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Advisor in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at H&M

    Pros

    Company has good values You meet some amazing people and make lifelong friends Decent discount You learn a lot about retail/merchandising

    Cons

    Company has amazing values however unfortunately doesn't always uphold them Rosters change last minute Not flexible with rostering hours Hours range from very early to very late so work life balance can be difficult sometimes

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  8. Helpful (10)

    "Disappointed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part-time Sales Advisor in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at H&M part-time

    Pros

    The 25% discount, could be 50% very occasionally. The people you work with, in my case sales advisors are mostly good, fun and kind people.

    Cons

    Ever since I began my employment at H&M, I've had a terrible work/life balance. For those studying and working part-time, you will most likely have only 1 day off in your week if you're lucky. The hours you are rostered on are awful as a part-timer, I feel like I'm working the amount a full-timer works because of all the days I'm at work. Management at H&M is probably one of the worst management teams I've ever experienced in retail. Firstly, when you are first employed and go through the induction or read through the policies, you are told there is no such thing as a hierarchy in the workplace. That is a complete lie. There is definitely hierarchy, the managers seem to think they can treat the sales advisors like slaves. (*to be fair, it's not all managers, but the majority). Managers also have obvious favourites within each department which I find highly unfair. The abrupt switching of people to different departments is also extremely irritating. Many people aren't even notified that they've been switched to another department, let alone asked if they wanted to move in the first place. It makes people feel unmotivated for work and useless in the new department they've been allocated to. The hours we are expected to work are ridiculous for a retail job. 5:30am starts. Maybe on days where we know we'll have to cater to more customers and get a lot more done (e.g. boxing day sales) but not everyday?! There are also times where people are left out, there is definitely a high-school clique vibe at H&M, people group off and leave others out. The pay is okay, but when you consider how hard we work and how many hours we work, the money is not worth the work in a part-time position. Managers are also extremely disorganised, when they are notified of changes to availability, rosters etc. it's like what you say goes in one ear and out the other. I understand it's difficult to remember everything, but it's important that you do, because everyone has other commitments outside of work that NEED to be considered so that when it comes down to it, we're not the one copping the blame as we have given early notice. LASTLY, some managers as well as other employees are, straight up rude and inconsiderate. When you ask a fellow employee if they can help out or carry out a task, they simply say they don't want to and are really picky with what they want to do. It is unfair and childish. it's a job, you have to do what you have to do, not if's, and's or but's. Just bloody do it. H&M constantly reminds you of their 'values' which are hardly ever demonstrated in the work place. You'll see what I mean, if you decide to accept your offer after reading this giant cons section. I've gathered all of these cons in the span of only 2 months of working at H&M, so my advice to you is, find a better, smaller company to work for, you won't regret it.

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  9. Helpful (7)

    "Favouritism, Unrealistic expectations & bad management."

    2.0
    • Work/Life Balance
    • Culture & Values