HEINEKEN USA Reviews | Glassdoor.com.au

HEINEKEN USA Reviews

Updated Oct 9, 2019

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3.3
59%
Recommend to a Friend
39%
Approve of CEO
HEINEKEN USA CEO Maggie Timoney  (no image)
Maggie Timoney
9 Ratings
  1. Helpful (6)

    "HR Leadership is Shockingly Poor."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in White Plains, NY
    Neutral Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 3 years

    Pros

    Great brand, values based, fun industry.

    Cons

    HR leadership has never been so bad and is a direct cause to people constantly leaving. Absolutely clueless, insincere and the leader lacks integrity. Constant turnover and loss of highly talented people. The beer industry is depressed, Heineken USA is depressing!!

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    HEINEKEN USA2019-04-18
  2. "Great Brands, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Off Premise Specialist 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HEINEKEN USA full-time for more than 10 years

    Pros

    Providing Solutions and Building Relationships with Distributor/Retail Partners.

    Cons

    Beer Category in Decline. Hard to move up and grow career.

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    HEINEKEN USA2019-04-10
  3. Helpful (2)

    "Great perks, no job security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA full-time for more than 3 years

    Pros

    Great Perks and co workers

    Cons

    Job security, management is confused on how markets work in the US

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    HEINEKEN USA2019-03-17
  4. Helpful (3)

    "Fun with perks but no stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 3 years

    Pros

    Perks, fun, flexible hours

    Cons

    Terrible middle management. Lots of turnover at upper levels. No clear KPIs or goals.

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    HEINEKEN USA2019-03-28
  5. Helpful (14)

    "Can't Float on a Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than a year

    Pros

    Transparent and supportive culture Interest in professional/personal development Perks - company car for sales, beer allowance, ample of time off Lots of independence, at least when company performance is decent

    Cons

    Lack of direction/direction changed every 6 weeks starting in October 2018 Insurmountable loss of market share and brand relevance. Bonuses convoluted, impossible to hit. Company doesn't want to pay out when you do meet your KPIs if they were losing money in another part of the country. Marketing pushes programs around "growth" trends like soccer and boxing, with no quantifiable ROI from investing in these programs. Relationship with distributor network increasingly strained due to constant re-strategizing and goals that do not align.

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    HEINEKEN USA2019-03-12
  6. Helpful (1)

    "Good company with decent benefits and great vacation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Los Angeles, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than a year

    Pros

    - The people. Best group of colleagues I've ever worked with. - Great vacation allotment - Fun environment working in the beer industry

    Cons

    - Upper management, can't seem to figure out what they want to do and how they want it done. - Difficult to move up in the company with limited opportunity. - Marketing for brands is obsolete and not competitive - Brands are steadily losing share - Working in a global company it is difficult to be agile, adapt to changes in the market and remain competitive in this industry.

    HEINEKEN USA2019-03-03
  7. Helpful (4)

    "Great Beer Brands - Leadership lags Culture and Winning Spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 5 years

    Pros

    It's the Beer Business Work Benefits are great Build long lasting relationships from the grind- with Customers and co-workers hi- margin brand proposition

    Cons

    Top performing Directors have left the company Politics is at an all time high There's no trust in middle management - VP level We're making wrong people management decisions and NOT clearly defining what Winning Looks like with in a Role

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    HEINEKEN USA2019-02-27
  8. Helpful (3)

    "Management is in need of restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Annual company trips Life balance

    Cons

    Though Heineken is a pleasant company to work at they are in need of much change. Even though they have cut 15% of the sales workforce, management is the worst. First managers who were on the job were demoted and stayed in the company. A couple of managers were not well received by the distribution partners and are not good salesman and are out of touch with the retail game in the beer industry. Also as HR and higher ups are committed to keep 50% women workforce even though they were not qualified over many employees. Each distributor now has one woman on the job even though many other potential employees with more experience, better track record, and years of experience were thrown out the window. Heineken will continue to perform with poor brand health, poor management, and poor decisions. Heineken I beg and ask look at your top level employees. The cuts need to be up top not the bottom.

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    HEINEKEN USA2019-03-01
  9. Helpful (1)

    "Good People with No Leadership or Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time

    Pros

    -Family atmosphere -Good Benefits -Flexible hours -Good Teamwork

    Cons

    -No communication between departments -No leadership or direction for company -Constant turnover -Bonus goals are basically unattainable -

    HEINEKEN USA2019-03-02
  10. Helpful (1)

    "Couldn't keep up with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Marketing Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Paid weekly like clockwork. Plenty of opportunity for overtime hours during holidays and big weekends.

    Cons

    Expected to work overtime through holidays and big weekends. Budgets were cut significantly when sales dropped resulting in jobs lost. Over 7yrs, pay rates did not increase while work loads did. New hires were paid the same as 10yr vets. Managers were hired from outside companies with zero knowledge of the brand, industry, teams, area, etc. while several qualified candidates were overlooked.

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    HEINEKEN USA2019-03-02
Found 130 reviews