HEINEKEN USA Reviews | Glassdoor.com.au

HEINEKEN USA Reviews

Updated 28 Jun 2019

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Found 128 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
58%
Recommend to a Friend
42%
Approve of CEO
Maggie Timoney
9 Ratings
  1. Helpful (2)

    "Great perks, no job security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA full-time for more than 3 years

    Pros

    Great Perks and co workers

    Cons

    Job security, management is confused on how markets work in the US

    Advice to Management

    Figure it out before you end up selling the company

    HEINEKEN USA2019-03-17
  2. Helpful (3)

    "Fun with perks but no stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 3 years

    Pros

    Perks, fun, flexible hours

    Cons

    Terrible middle management. Lots of turnover at upper levels. No clear KPIs or goals.

    Advice to Management

    Be ahead of the curve for once, stick with one idea or culture for more than 8 months

    HEINEKEN USA2019-03-28
  3. Helpful (14)

    "Can't Float on a Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than a year

    Pros

    Transparent and supportive culture Interest in professional/personal development Perks - company car for sales, beer allowance, ample of time off Lots of independence, at least when company performance is decent

    Cons

    Lack of direction/direction changed every 6 weeks starting in October 2018 Insurmountable loss of market share and brand relevance. Bonuses convoluted, impossible to hit. Company doesn't want to pay out when you do meet your KPIs if they were losing money in another part of the country. Marketing pushes programs around "growth" trends like soccer and boxing, with no quantifiable ROI from investing in these programs....

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    Advice to Management

    Yes, the beer industry is suffering as a whole, but think long and hard of why Heineken and its brands were a success in the US market in the first place. (Hint: premier European import - a platform Stella Artois is successfully co-opting) Reassess your target market - not every Hispanic in the United States is a Mexican who wants to drink Tecate or Dos Equis. Mostly Central Americans on the east coast with allegiance...

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    HEINEKEN USA2019-03-12
  4. Helpful (1)

    "Good company with decent benefits and great vacation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Los Angeles, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than a year

    Pros

    - The people. Best group of colleagues I've ever worked with. - Great vacation allotment - Fun environment working in the beer industry

    Cons

    - Upper management, can't seem to figure out what they want to do and how they want it done. - Difficult to move up in the company with limited opportunity. - Marketing for brands is obsolete and not competitive - Brands are steadily losing share - Working in a global company it is difficult to be agile, adapt to changes in the market and remain competitive in this industry.

    HEINEKEN USA2019-03-03
  5. Helpful (4)

    "Great Beer Brands - Leadership lags Culture and Winning Spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 5 years

    Pros

    It's the Beer Business Work Benefits are great Build long lasting relationships from the grind- with Customers and co-workers hi- margin brand proposition

    Cons

    Top performing Directors have left the company Politics is at an all time high There's no trust in middle management - VP level We're making wrong people management decisions and NOT clearly defining what Winning Looks like with in a Role

    Advice to Management

    invest in your culture learn to drive accountability at VP level hire qualified people that can make a decision with out over thinking it and delaying the process to move forward and execute. Focus on the Customer - Too much internal communication

    HEINEKEN USA2019-02-27
  6. Helpful (3)

    "Management is in need of restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Annual company trips Life balance

    Cons

    Though Heineken is a pleasant company to work at they are in need of much change. Even though they have cut 15% of the sales workforce, management is the worst. First managers who were on the job were demoted and stayed in the company. A couple of managers were not well received by the distribution partners and are not good salesman and are out of touch with the retail game in the beer industry. Also as HR and higher...

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    Advice to Management

    Maggie, look at your managers and management on all levels. Also as well managers who were just demoted. They are out of touch and do not know how to sell properly. Also as well EOE is waste of time. Just like the Freddie app. Get rid of the SEM app.

    HEINEKEN USA2019-03-01
  7. Helpful (1)

    "Good People with No Leadership or Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time

    Pros

    -Family atmosphere -Good Benefits -Flexible hours -Good Teamwork

    Cons

    -No communication between departments -No leadership or direction for company -Constant turnover -Bonus goals are basically unattainable -

    HEINEKEN USA2019-03-02
  8. Helpful (1)

    "Couldn't keep up with the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Marketing Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HEINEKEN USA full-time for more than 5 years

    Pros

    Paid weekly like clockwork. Plenty of opportunity for overtime hours during holidays and big weekends.

    Cons

    Expected to work overtime through holidays and big weekends. Budgets were cut significantly when sales dropped resulting in jobs lost. Over 7yrs, pay rates did not increase while work loads did. New hires were paid the same as 10yr vets. Managers were hired from outside companies with zero knowledge of the brand, industry, teams, area, etc. while several qualified candidates were overlooked.

    Advice to Management

    Listen to your teams - they know more about the markets than computerized charts. Pay your staff appropriately and reward loyalty and experience. Trainers should earn more than the trainees. Hire from within the company. Experience with your brand and teams goes a long way.

    HEINEKEN USA2019-03-02
  9. "Great Brands but high turnover on Leadership Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Market Manager in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at HEINEKEN USA full-time for more than 8 years

    Pros

    Great quality Brands and terrific portfolio

    Cons

    Changed Senior Leadership Teams approximately every three years

    Advice to Management

    Stabilize Senior Leadership and sincerely evaluate feedback for your distributors and Salespeople.

    HEINEKEN USA2019-02-04
  10. "Fun, fast paced environment. Great place to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HEINEKEN USA full-time

    Pros

    Great pay, great benefits, plenty of promotional opportunities given hard work

    Cons

    Goals and targets across different departments can create internal conflicts; opportunity for better alignment across organization

    HEINEKEN USA2019-01-03
Found 128 reviews