HOYTS Employee Reviews about "movie tickets"

Updated 3 Jun 2020

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3.5
63%
Recommend to a Friend
69%
Approve of CEO
HOYTS President & CEO Damian Keogh (no image)
Damian Keogh
45 Ratings
Pros
Cons
  • "Poor treatment from head office/area manager (as a manager), disappointing pay with no weekend loading(in 7 reviews)

  • "always understaffed, lack of respect for front-line staff, low pay, always cutting hours last minute, ignores employee entitlements(in 7 reviews)

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Reviews about "movie tickets"

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  1. "Great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Intern 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HOYTS for more than a year

    Pros

    Great office environment where I've learnt a number of skills relevant to my degree and chosen field. The people are friendly and generous with their time and knowledge. Great culture and perks such as 50c movie tickets, movie screenings, office vents etc.

    Cons

    N/A, as there are no areas of my employment I view as negative.

  2. "Fun & Flexible job until you become a manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Duty Manager in Canberra
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at HOYTS part-time

    Pros

    Cheap movie tickets, great social dynamic, large variety of roles and skills available for learning, flexible hours which is great when studying.

    Cons

    Poor treatment from head office/area manager (as a manager), disappointing pay with no weekend loading. Managers have insane expectations placed on them considering how little they're paid, making it hard to finish shifts on time as there is too much work to do.

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  3. "Cult like culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - HOST Member 
    Doesn't Recommend

    I worked at HOYTS for more than 3 years

    Pros

    Cheap movie tickets and good colleagues

    Cons

    Cult like environment and expectation of full commitment despite hiring high school and uni students.

  4. "people are the only good part of working here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cinema Worker in Melbourne
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at HOYTS part-time for more than a year

    Pros

    - people you work with that you get to meet and make friends with - $2 movie tickets - the easiest and most chill job you will ever work - only 3 out of 9 of the manager's are nice people and are cool to talk to (not lux managers)

    Cons

    - 7 days a week is a flat rate, no weekend rates. penalty rates only start at 12am and is 1.5X and 2x after 2am - most of the managers are snakes and don't respect staff - manager's do dodgy things - when you walk into the office before and after your shift the managers alway make you feel like you're being an inconvnience. - constantly have rodent, insect problems and manager's don't do anything about it but somehow pass the safety inspections when the officers inspect the place. - manager's tell you they have quarterly staff movie screenings but you're lucky if you get 2 staff screenings a year. - manager's force you to spray mortein on popcorn bags when there are maggots inside the popcorn bags and force you to still make the popcorn and serve it to customers. - manager's are always cuttings your shifts (especially the main lux manager's). - lux manager's constantly make you feel like you're walking on egg shells when they're around you. - manager's will firstly ask if a situation makes hoyts liable over the customers safety if a customer falls over. - lux managers are always micromanaging you - rostering - will roster you to close and finish at 12am and then roster you to open at 10am the next morning. - if you cancel one shift they will make you have a performance meeting about why you cancelled when you come in for your next shift. - the max pay you will receive is maxed out at $22.49 but only get this high when you turn 21. - management will call you up and ask where you are say you're working even though they never rostered you to work on that day.

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  5. "Kind of dodgy but chill"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Crew Member in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at HOYTS part-time for more than a year

    Pros

    Managers are mostly nice Flexible schedule Work not very difficult $2 Movie Tickets

    Cons

    The 'back' area etc is very dirty Training is mediocre and not paid attention to Phones, POS, etc malfunction a lot Not much info handed out/disorganised management

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  6. Helpful (1)

    "Unfair"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cinema Worker 
    Doesn't Recommend
    Positive Outlook

    I worked at HOYTS part-time for less than a year

    Pros

    Cheap movie tickets and discounted popcorn

    Cons

    They don’t allow you to cancel your shift even if you give advance notice. If you have an exam or SAC the next day they won’t allow you to cancel a shift to study. They are only flexible for their own benefit. Most businesses understand this works both ways.

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  7. "good benefits, poor employee relations"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cinema Worker 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at HOYTS part-time for more than 8 years

    Pros

    Really good benefits in regards to movie tickets and candy bar items, thought restrictions often placed on these

    Cons

    Poor effort in keeping employees happy and willing to stay on Management encourage high turn overs, try to squeeze out older staff Very little inconsistency in company policy, always changing. Never communicated effectively with staff who then suffer as a result

  8. "Crew Member"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crew Member in Melbourne
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at HOYTS part-time for more than a year

    Pros

    Great monitored training. Monitored KPIs enables you to track your individual progress. Fast paced environment. Cheap movie tickets. Big team so it's nice to talk to someone new every-time you come to work. Good first job or if you are new to customer service.

    Cons

    Managers hate it when you are talking with colleagues, even it it's quiet and you've done all the tasks you need to do. High pressure to constantly look busy. I would say that due to most of the staff being very young there is a lot of drama/politics. Strict with uniform. Weekly rosters are published very late.

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  9. "team member"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HOYTS part-time for less than a year

    Pros

    really fun co-workers, making popcorn was pretty fun, $2 movie tickets, discount food, good study/life balance

    Cons

    didn't receive pay for the first 4-5 weeks working there, (another coworker didn't receive their pay until their 6th week) hostile/condescending managers, unbelievably disorganised, bad pay for the amount of labour, didn't receive proper training for candy bar and had to figure it out alone, get yelled at if you didn't know something about candy bar (re: no training), sometimes had to stand at ticket point for 4+ hours (you weren't allowed to sit down/switch with team members if they were understaffed)

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    HOYTS Response

    September 22, 2019HR Talent Advisor

    Thank you for your review. We’re sorry to hear that you’ve had issues with you payment. We take all concerns very seriously. Please email me directly at hr@hoyts.com.au to discuss how we can improve.

  10. "Not bad for high school students"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at HOYTS part-time

    Pros

    Fun atmosphere (when it’s not crazy busy) with plenty of areas for you to be trained in. Perks of cheap movie tickets and discounted food and drink. Staff screenings of particular movies.

    Cons

    Disastrous and stressful when making leave requests as these can often be declined, which is a huge burden. Pay is ordinary when you consider the amount of work that is needed to keep this place running smoothly. Manager turnover rate is scary.

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Found 21 reviews