Hair Club Reviews

Updated 6 Sep 2020

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4.1
81%
Recommend to a Friend
92%
Approve of CEO
Hair Club President and CEO Mike Nassar
Mike Nassar
152 Ratings
Pros
  • "We get to help people feel more confident with themselves(in 29 reviews)

  • "Long term employees show that it’s a great company(in 17 reviews)

Cons
  • "You have to not mind working Saturdays(in 28 reviews)

  • "Man agent speaking another language in with other stylist making you feel like there talking about you(in 24 reviews)

More Pros and Cons
  1. COVID-19

    "It's stressful and unprofessional"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hair Stylist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hair Club full-time for more than a year

    Pros

    Benefits, pto,holidays off, great stylist

    Cons

    Lack of management, always out of products ,never find a manager when you need help. Lack of communication from the front of the house to the stylist, always over booking you not giving you time to do your job, if your running behind and let them know they tell you well get a hold of the supervisor then you do then the supervisor says tell the front. So that puts you even further behind. The pay is horrible you make $15 hr when you start promised quarterly raises and that you make commissions. Wrong no raises the commissions is selling $1000 in products to get $10 the other commissions is selling laser and upgrading the clients to a new system which they won't because they are paying way too much for poor quality of hair. I been there 1yr and 6 months and had 3 managers. With this covid single parents are constantly asked when you coming back to full time we can only work with your schedule this mont then they extend to the next and they pressure you about it every week. Your not a valuable employee your just a body to fill the chair if your not a yes man your a problem and will get written up for anything. No life work balance its a horrible place to work for you are not valuable. And don't get paid enough to deal with the horrible smells from the system and the unhappy clients we have to lie to on why there hair isn't there or blame them because there hair sheading.

    Continue reading

    Hair Club Response

    President and CEO

    Sorry this wasn't the place for you. I think you left some details out and reported some of your information inaccurately. Good luck wherever the future takes you.

  2. COVID-19

    "Stay away from Accounting & Finance Dept."

    2.0
    Former Employee - Accountant in Boca Raton, FL

    I worked at Hair Club full-time for more than a year

    Pros

    Some coworkers are nice. Other than that, I can't nothing comes to mind that is a pro other than the fact that you have a job.

    Cons

    Classic corporate politics at its finest. Very high turnover. Company is losing to cheaper competitors so they are struggling financially (with the pandemic it is much worse). The legal department hired 2 different paralegals and fired them within a week. Its not like they made huge mistakes either. They didn't even give them a chance. Accounting department has done similar also. They don't even try to tell the employees to improve on anything or try to help the employee get to where they expect.

    Hair Club Response

    President and CEO

    Thanks for the feedback. Sorry things didn't work out for you.


  3. Helpful (1)

    "This is a life changing career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Image Consultant in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Club full-time for less than a year

    Pros

    Compassion caring ethical enthusiastic and amazing

    Cons

    Non that I have found as of yet

    Continue reading

    Hair Club Response

    President and CEO

    Thank you for your feedback! Welcome to the team!

  4. Helpful (1)

    "Outstanding during this climate"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Manager in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Club full-time for more than 3 years

    Pros

    Amazing Leadership. Great opportunity for growth. Culture stands strong during these uncertain times. Join one the the most amazing companies. I am truly grateful.

    Cons

    Nothing at this time. Doing a great job!!

    Continue reading

    Hair Club Response

    President and CEO

    Thank you so much for your feedback and taking the time to complete a review on this site.

  5. Helpful (1)

    "Greed Run by Top Paid Corporate Business"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stylist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hair Club full-time for more than 8 years

    Pros

    Free coffee, tea, sewer tasting water and a dirty microwave

    Cons

    Cliques, Overpaid Office Workers, There’s no moving up, No pay raises, They want you to sell overpriced adds and not get compensated, Stylist are the bread and butter and they are treated like low class citizens, Without hairstylist you have nothing! Instead of compensating someone in front of their computers sending memes invest in your hairstylist.

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    Hair Club Response

    President and CEO

    We appreciate our Stylists! They do amazing work! Why would you subject yourself to such a miserable place for 8-10 years? If you're still at the Company, let me help you. If you've moved on, Congratulations. I hope you find something that meets your needs.

  6. Helpful (2)

    "Favoritism and Lies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hair Club full-time for less than a year

    Pros

    None - Unless you enjoy no purpose in a job only enjoyed by immigrants or lazy people who can't work elsewhere

    Cons

    Low Pay - Low Caliber HR - Lying HR

    Continue reading
  7. Helpful (1)

    "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stylist 
    Recommends
    Approves of CEO

    I have been working at Hair Club full-time for more than 5 years

    Pros

    I love my job and the people I work with. Good benefits.

    Cons

    The hours aren’t flexible. You work every Saturday. No supporting your kid if they play sports on Saturday.

    Continue reading

    Hair Club Response

    President and CEO

    Hi, thank you for your feedback! Please enjoy your Saturday's off when you can. All it would take is a request for time off. We love our Stylists and our entire staff and we are listening.

  8. Helpful (1)

    "Really great."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Club full-time for more than 3 years

    Pros

    Transparent, open, honest, great leadership. Really great benefits. In fact, health care providers commented recently "wow, you've got really great health insurance"

    Cons

    In the process of transformation.

    Hair Club Response

    President and CEO

    Thank you for the review and the kind words!

  9. Helpful (4)

    "Stop Racism"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stylist in Houston, TX

    I worked at Hair Club full-time for more than a year

    Pros

    All of the stylist, and are beautiful people. Kind, funny, and very friendly.

    Cons

    Stop the unsaid racist Culture.

    Continue reading

    Hair Club Response

    President and CEO

    Checking in from “up top”. Racism is a pretty strong word that we take very seriously. If you care or cared, it would be great to hear from you about this. Our stylists are the back-bone of our Company and highly regarding at all times. If anyone feels mistreated I’m here to fix it. I’m not going to help with overtime but that’s another issue. Stay well in these difficult times. My email is mnassar@hairclub.com if you legitimately want to address these concerns you have.

  10. Helpful (1)

    "Sexual Harassment/ Discrimination - Run."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Coordinator in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hair Club full-time for more than a year

    Pros

    Working a salon schedule, you have a weekday off to run errands.

    Cons

    Just read the review headline- discrimination.

    Continue reading

    Hair Club Response

    President and CEO

    Discrimination is a pretty serious allegation. I’d be glad to review with our HR department if you want to take any time addressing this.

Found 346 reviews