Hampton Inn by Hilton Reviews

Updated 11 Aug 2020

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3.7
68%
Recommend to a Friend
90%
Approve of CEO
Hampton Inn by Hilton President & CEO  Christopher J. Nassetta
Christopher J. Nassetta
388 Ratings
Pros
  • "to build relationships with guest and the opportunity to change people lives(in 48 reviews)

  • "I love working at Hampton inn I like meeting new people(in 47 reviews)

Cons
  • "Low pay, physically demanding, overtime is common(in 60 reviews)

  • "Some cons would be that as a Front Desk Agent is can sometimes be hard to move up the professional ladder(in 51 reviews)

More Pros and Cons
  1. "Jam Salad"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Hampton Inn by Hilton part-time

    Pros

    Nice place to work at times

    Cons

    Poor staffing on night shifts

  2. "Reception"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hampton Inn by Hilton full-time

    Pros

    Easy clock-in, clock-out job, good benefits

    Cons

    Managers are not thoughtful to staff, just numbers, high turnover


  3. "Relaxed Job"

    5.0
    Current Employee - Night Auditor 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Hampton Inn by Hilton full-time for more than a year

    Pros

    - Laid back environment - Fun - Little work load

    Cons

    - Long hours - Low pay - Some very rude guests.

  4. "Fun but little chance for growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Sandy, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hampton Inn by Hilton full-time for less than a year

    Pros

    Employee cared about each other, making a guest feel welcome especially when they are here for sad reason such as funeral.

    Cons

    Unless you want to be a manager or in sales there is no growth. Some location have a front desk supervisor but the pay isn't much better. Also it's a 24 hours 365 day job if you want to be in management.

  5. "!"

    5.0
    Former Employee - Night Auditor in Portland, ME

    I worked at Hampton Inn by Hilton part-time

    Pros

    quiet man woman person camera

    Cons

    management television person, man woman

  6. "Amazing work environment with great people and benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Kennesaw, GA
    Recommends
    Positive Outlook

    I have been working at Hampton Inn by Hilton full-time for more than 5 years

    Pros

    -Staff are very friendly and work cohesively -Owner and GM are very down to earth and accommodating with scheduling -Competitive Pay

    Cons

    -Really do not have any

  7. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in Bowling Green, KY

    I worked at Hampton Inn by Hilton full-time for more than a year

    Pros

    I learned a lot during my time there. It was a good place to work.

    Cons

    pay could always be better.

  8. "Good job, but not a career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Auditor in Tuscaloosa, AL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Hampton Inn by Hilton full-time for more than a year

    Pros

    Loved management and loved the guests

    Cons

    Not great pay, not a lot of wiggle room to help guests due to not being a luxury property (besides the Hampton 100% guarantee)

  9. "Front Desk"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Miami, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hampton Inn by Hilton full-time for more than a year

    Pros

    Great team member discount for other hotels

    Cons

    Schedule is all over the place

  10. "Nice hotel"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Services Manager in Bristol, England
    Recommends
    Positive Outlook

    I worked at Hampton Inn by Hilton full-time for more than a year

    Pros

    Great employee rates and benefits; nice team culture ; management bonus scheme

    Cons

    Not much room for progression or training opportunities

Found 1316 reviews