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Harrods Buyers Clerk Reviews

Updated 9 Sep 2020

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3.4
51%
Recommend to a Friend
96%
Approve of CEO
Harrods Managing Director Michael Ward
Michael Ward
5 Ratings
  1. "First Job"

    4.0
    Former Employee - Buyers Clerk in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    Great training in place for development

    Cons

    Long hours in the office

  2. "Good benefits, but hierarchical"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Buyers Clerk 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Harrods full-time for more than a year

    Pros

    good benefits and core values.

    Cons

    can be very corporate and hierarchical


  3. "Love the company not so much the work environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Buyers Clerk in Knightsbridge, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Harrods for less than a year

    Pros

    Company Benefits, discount, lovely and professional staff in most departments.

    Cons

    Arrogant team, autocratic management and quick to judge you.

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  4. Helpful (4)

    "Buyers Clerk"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyers Clerk in Knightsbridge, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Harrods full-time for more than a year

    Pros

    The discount is good, but not good enough to justify the misery of the people and the job.

    Cons

    Where to begin. I would advise anyone looking for a job in fashion or buying to not waste your time. Harrods is very backwards in terms of systems, outlook, and people management; they do not recognise your commitment and contribution, and expect you to work overtime on a very low salary. If I calculated the amount of hours I worked it would probably amount to earning less than minimum wage. The role has nothing to do with fashion, and is pretty much logistics/data entry. Unsurprisingly, your skill set doesn’t really get to develop unless you really push for more opportunities, and that doesn’t really go down well with more senior staff members. The people are horrendous, senior members of staff bully and backstab, and they have a really terrible company culture. It’s a toxic work environment and the people who do become buyers have worked so long to get there they are backstabbing and are beyond power tripping. I have never had to work in such a destructive and miserable environment, and never shall again! The treatment of staff is appalling, and despite logging concerns with HR, no action was ever taken. Avoid like the plague.

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    Harrods Response

    Retail Director

    Thank you for taking the time to leave a review; we really value your feedback. We care deeply about our employees and have recently launched our people promise and values to support this. I am very concerned to read your comments and would ask you to contact me to discuss this in more detail at laura.brown@harrods.com.

  5. "Buyers clerk"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyers Clerk in Knightsbridge, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Harrods full-time for more than 8 years

    Pros

    Good staff discount for purchases in the store

    Cons

    Poor pay, long hours and bad management

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    Harrods Response

    HR Operations Director

    Thank you for taking the time to review your experience of working at Harrods. We always value feedback, and I read with concern some of the issues you have raised. I’d really like the opportunity to discuss these elements further and would urge you to contact me at abi.weeks@harrods.com

  6. Helpful (1)

    "Ok employer, poor team culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyers Clerk in Hammersmith, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Harrods full-time for less than a year

    Pros

    There were some good learning opportunities available, e.g Careers week each year with some great external speakers, such as the CEO of Kurt Geiger, Eddie the Eagle.

    Cons

    Poor team culture, no social aspect, I felt very isolated in this role and met few people I found to be genuinely friendly people. Little training given other than on-the-job, which was very stilted when I first arrived as no-one seemed to have the time to tell me what to do/how to do the job. Often has to travel from Hammersmith head office to Knightsbridge head office for training which seemed a waste of time. Opportunities for progression were limited as you had to progress to Senior Buyers Clerk before becoming Assistant Buyer, and these roles were few and far between. Senior management were rarely seen and unapproachable.

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    Harrods Response

    HR Operations Director

    Thank you for taking the time to leave a review; we really value your feedback. I was disappointed to read about some of the difficulties you experienced work at Harrods and I would very much like the opportunity to discuss your feedback further and would urge you to contact me at abi.weeks@harrods.com.

  7. Helpful (1)

    "Good place to work at"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Buyers Clerk in Knightsbridge, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Harrods for more than a year

    Pros

    Lots flexibility and freedom, good discount and other benefits. Good opportunities for progression

    Cons

    Managers can be annoying and delegate too much Lots of politics Arrogance

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