Heartland Dental Reviews

Updated 12 Jan 2021

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3.9
76%
Recommend to a Friend
87%
Approve of CEO
Heartland Dental President and Chief Executive Officer Pat Bauer
Pat Bauer
681 Ratings
Pros
  • "The commitment to continuing education and lifelong learning is always important for success(in 80 reviews)

  • "Heartland really let's the doctors set the mood for the practice(in 63 reviews)

Cons
  • "Upper management (regional managers/regional directors) can be disconnected from actual day to day office functions(in 44 reviews)

  • "Free dental services for you and your dependents is limited to what YOUR dentist can do(in 44 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Supportive company that has helped me to grow beyond my expectations"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 5 years

    Pros

    collaborative environment, networking with other docs, supportive on the financial ins and outs of practice, believe in education, believe in work/life balance, leadership cares, recruiting of team members, beautiful physical location, people/ relationship centric company

    Cons

    you will work hard - but its dentistry and the work is hard to begin with, admin can at times overstep their bounds, may get more pay or percentage of collections elsewhere

    Continue reading

    Heartland Dental Response

    August 17, 2020HR

    It makes us so pleased to see dental professionals thriving and succeeding on their journey with Heartland Dental. Thank you for sharing your thoughts with us! One of the reasons we are able to offer world-class support is because of doctors like you, and we are grateful for the contributions you have made to the dental community. Taking care of you and your fellow doctors is extremely important to us, and feedback like your own helps us know where we're successful in addition to what areas we can do better. Thank you again for your review!

  2. "Love my Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Support Administrator in Goose Creek, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 3 years

    Pros

    Family Oriented, Always room for growth, supportive managers

    Cons

    Compensation would be my only con at this time

    Continue reading

  3. "BA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Administrator in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Dental full-time for more than 5 years

    Pros

    Opportunities to grow professionally System oriented Team work

    Cons

    Instability in schedule Sometimes overworked, but dinged if worked more than 40 hours. Bottom line mentality

    Continue reading
  4. "Team Environment"

    4.0
    Former Employee - Business Assistant in Indianapolis, IN

    I worked at Heartland Dental full-time for more than a year

    Pros

    Great team environment. Good training.

    Cons

    Inconsistent hours as people often got sent home early or asked to move patients so office could close early.

  5. "......."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Hygienist RDH in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 5 years

    Pros

    Ce credits, PTO, Technology, System

    Cons

    Team members changing, not really Heartland’s fault

  6. "Learning environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Practice Manager of Operations (PMO) in Port St Lucie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Heartland Dental full-time for more than a year

    Pros

    Great place to dive deep and learn your role. Lots of support from at home office

    Cons

    The pay is not great .

    Continue reading
  7. "Love this company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Dentist in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Heartland Dental full-time for more than 3 years

    Pros

    They treat their doctors SO well and are always easily accessible.

    Cons

    Only small con is need to travel for courses. I find that online works just as fine, and it is less costly, but that is personal preference

  8. "Good company"

    4.0
    Former Employee - General Dentist in Indianapolis, IN

    I worked at Heartland Dental full-time

    Pros

    Mentorship, clinical autonomy, friendly staff

    Cons

    Stress of being compared to other offices, value on production

  9. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Assistant in Springfield, VA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Heartland Dental full-time

    Pros

    Well qualified and hardworking dentist and hygienists, as well as business assistants

    Cons

    Manager is not well organized

  10. "Could Be Better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Assistant 

    I worked at Heartland Dental full-time for more than a year

    Pros

    Loved the people I worked with

    Cons

    You are working for a large corporation, not a small dental office like you think you are signing up for. So keep that in mind when you are doing everything the corporation needs you to do to be "successful"

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