HelloFresh Reviews in Australia | Glassdoor.com.au

HelloFresh Australia Reviews

13 reviews

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3.8
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HelloFresh Vorsitzender Dominik S. Richter
Dominik S. Richter
8 Ratings

13 Employee Reviews

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Pros
  • "Good discount on boxes and generous commission structure" (in 12 reviews)

  • "Great work environment, surrounded by talented people" (in 19 reviews)

Cons
  • "Work/life balance practically not existent" (in 12 reviews)

  • "Little room for growth unless they're in a panic because staff are leaving" (in 6 reviews)

More Pros and Cons

  1. "Sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Current Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at HelloFresh full-time (Less than a year)

    Pros

    -great co workers
    -fun atmosphere
    -walking outdoors
    - you get what you put into the job
    -pay is performance based
    -room for advancement
    -develop great life skills; communication, confidence, sales techniques

    Cons

    -pay is performance based
    - face rejection
    -late work hours


  2. Helpful (2)

    "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sydney
    Current Employee - Customer Service Representative in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh part-time (More than a year)

    Pros

    - young workforce
    - constantly changing processes, always learning
    - you will not get bored here

    Cons

    - have to engage with some really angry customers sometimes
    - can not really help other than just hearing them out and giving monetary compensation

  3. Helpful (1)

    "Sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brisbane
    Former Employee - Sales Associate in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HelloFresh part-time (Less than a year)

    Pros

    Hello fresh is a good company.

    Cons

    There are no cons to this company

    Advice to Management

    you should join them and be a part of the team


  4. Helpful (1)

    "Great culture, very positive environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time

    Pros

    - very young and motivated team
    - opportunities to grow within the organisation
    - given the fact that it's still a young company you can actively have an impact on the development of the business
    - not only the business but the processes grow and improve constantly which is great to see
    - benefits such as discounted boxes, flexible work arrangements (HF offers casual/Part- or Full-Time depending on availability and preferences)
    - casual atmosphere (no need to wear a suit etc.!)
    - Heaps of opportunities for visa holders as well as for Australians

    Cons

    - sometimes responsibilities are not 100% clear as the business has grown so rapidly and in some areas we're still working on getting a better structure

    Advice to Management

    Continue to value your employees and both parties will benefit!


  5. "Great place to progress!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Professional in Sydney
    Current Employee - Customer Care Professional in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time (Less than a year)

    Pros

    Young teams
    Great progression
    You are continually challenged

    Cons

    You get to eat fruit all day at work


  6. Helpful (6)

    "Good but Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Door Salesman in Sydney
    Former Employee - Door Salesman in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at HelloFresh full-time (Less than a year)

    Pros

    Can earn good money if your willing to dedicate your life to the role
    Food once a week
    Most of all the staff you work with (best place I've worked in that respect)

    Cons

    Have to work very hard
    No proof that your pay is correct
    Mark (who helps maintain the Sydney operation) is the biggest failure to the company
    Staff who are nice people got taken advantage of and worked like dogs. Two were ripped off with pay
    No van insurance (mark claims there is) - why did people have to pay out thousands on 2 seperate occasions?
    Everybody knows about the company now

    Advice to Management

    Baktosh is great for the company. No one who joins HF enjoys marks company, in fact, most hate him as he is a complete goat.

    HelloFresh Response

    13 Aug 2017 – Head of People Australia

    We're sorry you've had a bad experience and we appreciate your feedback. We strive to make HelloFresh a great place to work and take this feedback seriously.

    We acknowledge your opinion regarding... More


  7. "Sales Rep Mebourne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Melbourne
    Former Employee - Sales Representative in Melbourne
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at HelloFresh full-time (Less than a year)

    Pros

    One of the best socials at a company I've worked for
    Generous pay (but performance based!)
    Free food for the week
    Tight knit team atmosphere

    Cons

    Pay can vary from week to week based on sales
    Some days finished quite late

    Advice to Management

    Training got a bit monotonous...

  8. Helpful (5)

    "Backpackers Beware"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Representative in Melbourne
    Former Employee - Sales Representative in Melbourne
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at HelloFresh (Less than a year)

    Pros

    Quite an energetic group of people

    Cons

    • Use ABN loophole to avoid paying a fair wage + super annuation to employees (is this even legal?)

    • Entirely commission based, even though hours full-time

    • Exploits those on working holiday visas, who are just looking for a reasonable job and pay

    • Door to door sales, outside all day long

    • No line between the social, professional, and possibly offensive

    • Highest turnover of any job I've experienced

    • Did I mention you don't get paid unless you make a sale?

    • Weird that there's very few Aussies(if any) in a company that emphasizes locally sourced food.

    • Overall, everything about this operation seems shady and I'm surprised more haven't taken notice

    Advice to Management

    Stop exploiting foreigners. Also, it's cool to be all laid back and have fun with employees, but how will you ever be taken seriously by them?

    HelloFresh Response

    13 Aug 2017 – Head of People Australia

    Thanks for taking the time to provide feedback. We're sorry you've had a bad experience. We know that there is always room for improvement and we want to make sure that contracting with HelloFresh is... More


  9. Helpful (3)

    "Life = changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Sydney
    Current Employee - Customer Care in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time

    Pros

    *Opportunities to move up - there are number of ways you can contribute to other teams and departments. Hard work is definitely noticed (I have had two promotions in under 12
    months)
    *Awesome culture - everyone is amazing. I consider my colleagues my friends also.
    *You can speak your mind - this is a big one for me! I have become so confident since I started here and I know I can tell my team members and managers any concerns queries or thoughts I have.
    *HelloFresh is addictive and fast-paced - everyday is a different day.

    Cons

    *It is still a young company, so there is a limit of what we can do process / software wise. But that doesn't mean that we will not achieve it, it just means it is still being achieved.
    *Renumeration - for me, the rewards are beyond a $, but because HelloFresh is a toddler, the pay is a little low.

    Advice to Management

    Keep it going!


  10. "Great career opportunities for those who work hard!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Customer Care in Sydney
    Current Employee - Head of Customer Care in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time (More than a year)

    Pros

    Amazing staff, social workplace, central office, exciting concept, definite potential for career progression if you are passionate and dedicated to your work you will see progression!
    Our company is a real 'Family' everyone is friendly and welcoming and will help you with anything you need.

    Cons

    leaving for the day - I never want to leave my amazing team! In fact I don't know if I could ever leave at all as we are genuinely spoilt at HF!

    Advice to Management

    As the company grows don't let the amazing culture we have slip, it is truly one of a kind


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