HelloFresh Australia Reviews

Updated 13 Apr 2021

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3.8
75%
Recommend to a Friend
78%
Approve of CEO
HelloFresh Vorsitzender Dominik S. Richter
Dominik S. Richter
15 Ratings
  1. Helpful (1)

    "Good to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Worker in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HelloFresh part-time for less than a year

    Pros

    Great pay Long working hours Fun working environment Great team

    Cons

    No cons, it was fun to work

  2. "Appalling Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Agent in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at HelloFresh part-time for less than a year

    Pros

    - Other agents are friendly - Decent hourly wage - There's coffee

    Cons

    - Shifts are cut at the last minute, at times going from 30+ hours a week to less than 15 - Management do not listen to agents, sometimes don't even acknowledge agents - Managers make derogatory comments about agents and try to hide it - Team leaders do not want to support agents and will actively refuse to take escalations - No progressions growth - Head office is separate from customer care and do not involve customer care with company activities - KPIs are very strict and good performance is not recognised

    Continue reading

  3. "Great co. High pressure."

    3.0
    Current Employee - SC Lead in Sydney

    I have been working at HelloFresh full-time

    Pros

    Great company to work for.

    Cons

    Lots of pressure in fast environment.

  4. "Great Experience"

    5.0
    Former Employee - Intern in Sydney

    I worked at HelloFresh full-time

    Pros

    Great people and exciting working industry

    Cons

    Lack of exposure to senior leadership, not enough importance placed on training and mentorship

  5. COVID-19

    "Positive culture, great people, lots of benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Administrator in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time for less than a year

    Pros

    The interview process was very straight forward and I was kept in the loop the entire time. Everyone is so friendly and the culture is really positive. There are lots of learning and developments opportunities plus we get a very generous discount on HelloFresh boxes. Overall it is a great place to work and I would recommend it to anyone.

    Cons

    Due to covid we cant always be in the office

  6. "The company I want to work with for a long time!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Administrator in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh full-time for less than a year

    Pros

    Compared to past jobs, I feel incredibly lucky at HelloFresh to have autonomy and allowance to manage my own schedule and be able to have a work/life balance. No two days are the same and I get a lot of satisfaction from the work I'm involved in and get to spearhead.

    Cons

    I have nothing negative to say.

  7. "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HelloFresh part-time for more than 3 years

    Pros

    Sales sales sales sales sales

    Cons

    Nothing to say very good excellent

    Continue reading
  8. "Great People & Great Vibes"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Helpdesk Analyst in Sydney

    I have been working at HelloFresh full-time for less than a year

    Pros

    Friendly culture, positive mood to the workplace, heavily discounted boxes

    Cons

    It is constantly growing company so sometimes processes/roles can be a bit unclear and confusing

  9. Helpful (1)

    "Not a Great company to work with"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at HelloFresh part-time for less than a year

    Pros

    you will get too many unpaid holidays.

    Cons

    Very hectic and weird shift pattern. Management never supports you. Dominating team leaders

    Continue reading
  10. "Great job but not career progression"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sydney
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at HelloFresh part-time for less than a year

    Pros

    Good job, good pay if you work full time

    Cons

    Average customers, handling query have to be on point

Viewing 1 - 10 of 34 Reviews

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