Hilton Reviews | Glassdoor.com.au

Hilton Reviews

Updated 19 January 2019
3,696 reviews

Filter

Filter


4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
1,630 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Not a fantastic work/life balance" (in 104 reviews)

  • "There is no downside in this position except maybe some long hours" (in 177 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    23 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Perth, Western Australia
    Current Employee - Anonymous Employee in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook

    Pros

    Friendly staff,higher reputed hoteli, work wide hotel luxuries hotel

    Cons

    Not enough time,no consistent schedule, unorganised

    Advice to Management

    More staff

    Hilton Response

    14 Dec 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  3. "Hilton Adelaide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Steward in Adelaide
    Former Employee - Steward in Adelaide
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time (Less than a year)

    Pros

    This is a great company to work for if you don’t mind being expected to work extremely hard for minimum wage, working in an environment where staff egos and favouritism flourish and a dealing with a HR department who don’t value their most important asset, their people.

    Cons

    Received very little training to do the role, even when asked several times for support. When reported to HR, the best answer they can come up with is “ask your supervisor or we’ll cut your hours”. Extreme pressure and high demands. Staff egos. Poor working and health conditions.

    Advice to Management

    Listen to your staff. If they tell you they cannot do the work in the prescribed timeframe, support them. Get real and get with the program.

    Hilton Response

    21 Dec 2018 – Human Resources Manager

    Thank you for taking the time to provide us feedback on your work experience. While employed, we offer a multitude of training tools and resources for our Team Members to help them grow and develop... More


  4. "Dodgy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Attendant in Darwin
    Current Employee - Food and Beverage Attendant in Darwin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton part-time (More than a year)

    Pros

    Beneficial if travelling *hotel staff rate

    Cons

    All they care is Cuting costs

    Hilton Response

    5 Dec 2018 – Human Resources Manager

    Thank you for taking the time to leave us a review. Your feedback is appreciated.


  5. "Functions Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton part-time (More than a year)

    Pros

    Good positive team culture with good training support

    Cons

    Sometimes having to work long hours

    Hilton Response

    15 Nov 2018 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with... More


  6. "Income Audit"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Culture which fosters creativity and innovation

    Cons

    I can not recall anything.

    Hilton Response

    15 Nov 2018 – Human Resources Manager

    Thank you for providing a review. We wish you the best of luck in your future endeavors!


  7. "Good but bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surfers Paradise
    Current Employee - Anonymous Employee in Surfers Paradise
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton part-time (More than 3 years)

    Pros

    Good company worldwide to work for. Good benefits

    Cons

    Management is terrible. Too much gossip.
    I saw this particular going down the ladder super quick

    Advice to Management

    CHANGE MANAGERS

    Hilton Response

    15 Nov 2018 – Human Resources Manager

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your experience that there were missed... More

  8. "Casual job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good banquets team
    Some supervisors were great to work with

    Cons

    Chefs are arrogant, creepy, egotistical
    Management are quite lazy

    Hilton Response

    5 Dec 2018 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  9. "Excellent opportunity to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    To learn about hotel business
    Very experienced management and all processes are well organised
    Good culture, trainings
    Canteen very cheap and dry cleaning free

    Cons

    life and work balance
    lack of staff

    No windows in the office

    Hilton Response

    15 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  10. "Perfect uni job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in Adelaide
    Former Employee - Porter in Adelaide
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time (More than 8 years)

    Pros

    Generous staff discount.

    Flexible working hours.

    Friendly team.

    Generally pleasant working environment.

    Cons

    Lack of available uniforms in the correct size.

    Occasionally felt that staff were treated as an expense rather than a resource.

    Anti-social hours (this was by choice as I was studying during the day, but it isn't for everyone).

    Advice to Management

    All in all a great place to work, sometimes made difficult by cuts to budgets, resulting in departments being short-staffed at times.

    Make sure uniforms are updated much more regularly, at the end of my time there I was spending 15+ minutes looking for trousers each shift and most had tears in them.

    Hilton Response

    4 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More