Hilton Reviews | Glassdoor.com.au

Hilton Reviews

Updated 16 October 2018
3,549 reviews

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4.1
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Recommend to a friend
Approve of CEO
Hilton President and CEO Christopher Nassetta
Christopher Nassetta
1,566 Ratings

3,549 Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 104 reviews)

  • "Long hours standing on your feet with minimal breaks" (in 165 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Perth, Western Australia
    Current Employee - Anonymous Employee in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook

    Pros

    Friendly staff,higher reputed hoteli, work wide hotel luxuries hotel

    Cons

    Not enough time,no consistent schedule, unorganised

    Advice to Management

    More staff

    Hilton Response

    14 Dec 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  2. "Functions Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton part-time (More than a year)

    Pros

    Good positive team culture with good training support

    Cons

    Sometimes having to work long hours

  3. "Income Audit"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Culture which fosters creativity and innovation

    Cons

    I can not recall anything.


  4. "Good but bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surfers Paradise
    Current Employee - Anonymous Employee in Surfers Paradise
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton part-time (More than 3 years)

    Pros

    Good company worldwide to work for. Good benefits

    Cons

    Management is terrible. Too much gossip.
    I saw this particular going down the ladder super quick

    Advice to Management

    CHANGE MANAGERS


  5. "Casual job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good banquets team
    Some supervisors were great to work with

    Cons

    Chefs are arrogant, creepy, egotistical
    Management are quite lazy


  6. "Excellent opportunity to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    To learn about hotel business
    Very experienced management and all processes are well organised
    Good culture, trainings
    Canteen very cheap and dry cleaning free

    Cons

    life and work balance
    lack of staff

    No windows in the office

    Hilton Response

    15 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  7. "Perfect uni job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in Adelaide
    Former Employee - Porter in Adelaide
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time (More than 8 years)

    Pros

    Generous staff discount.

    Flexible working hours.

    Friendly team.

    Generally pleasant working environment.

    Cons

    Lack of available uniforms in the correct size.

    Occasionally felt that staff were treated as an expense rather than a resource.

    Anti-social hours (this was by choice as I was studying during the day, but it isn't for everyone).

    Advice to Management

    All in all a great place to work, sometimes made difficult by cuts to budgets, resulting in departments being short-staffed at times.

    Make sure uniforms are updated much more regularly, at the end of my time there I was spending 15+ minutes looking for trousers each shift and most had tears in them.

    Hilton Response

    4 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  8. "Regional Learning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Learning Manager in Sydney
    Current Employee - Regional Learning Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    People, culture, work life balance

    Cons

    There are no cons at all

    Advice to Management

    Nil

    Hilton Response

    23 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  9. "F and b attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hilton full-time

    Pros

    Good working place with friendly environment, great management team

    Cons

    Early morning shift , tiring physical work

    Hilton Response

    15 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  10. "Waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    - Great environment
    - Great company
    - Great career trajectory

    Cons

    - Not for everyone if hospitality isn't a passion

    Advice to Management

    - Well managed

    Hilton Response

    13 Dec 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


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