Hilton Reviews | Glassdoor.com.au

Hilton Reviews

Updated 17 August 2018
3,319 reviews

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4.0
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Hilton President and CEO Christopher Nassetta
Christopher Nassetta
1,426 Ratings

3,319 Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 97 reviews)

  • "Long hours standing on your feet with minimal breaks" (in 156 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Perth, Western Australia
    Current Employee - Anonymous Employee in Perth, Western Australia
    Doesn't Recommend
    Negative Outlook

    Pros

    Friendly staff,higher reputed hoteli, work wide hotel luxuries hotel

    Cons

    Not enough time,no consistent schedule, unorganised

    Advice to Management

    More staff

    Hilton Response

    14 Dec 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  2. "Casual job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good banquets team
    Some supervisors were great to work with

    Cons

    Chefs are arrogant, creepy, egotistical
    Management are quite lazy

  3. "Excellent opportunity to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    To learn about hotel business
    Very experienced management and all processes are well organised
    Good culture, trainings
    Canteen very cheap and dry cleaning free

    Cons

    life and work balance
    lack of staff

    No windows in the office

    Hilton Response

    15 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  4. "Perfect uni job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in Adelaide
    Former Employee - Porter in Adelaide
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time (More than 8 years)

    Pros

    Generous staff discount.

    Flexible working hours.

    Friendly team.

    Generally pleasant working environment.

    Cons

    Lack of available uniforms in the correct size.

    Occasionally felt that staff were treated as an expense rather than a resource.

    Anti-social hours (this was by choice as I was studying during the day, but it isn't for everyone).

    Advice to Management

    All in all a great place to work, sometimes made difficult by cuts to budgets, resulting in departments being short-staffed at times.

    Make sure uniforms are updated much more regularly, at the end of my time there I was spending 15+ minutes looking for trousers each shift and most had tears in them.

    Hilton Response

    4 Jun 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  5. "Regional Learning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Learning Manager in Sydney
    Current Employee - Regional Learning Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    People, culture, work life balance

    Cons

    There are no cons at all

    Advice to Management

    Nil

    Hilton Response

    23 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  6. "F and b attendant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hilton full-time

    Pros

    Good working place with friendly environment, great management team

    Cons

    Early morning shift , tiring physical work

    Hilton Response

    15 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  7. "Waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    - Great environment
    - Great company
    - Great career trajectory

    Cons

    - Not for everyone if hospitality isn't a passion

    Advice to Management

    - Well managed

    Hilton Response

    13 Dec 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More

  8. "Catering/Bar Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Team Leader in Adelaide
    Former Employee - Catering Team Leader in Adelaide
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Great team to work with.

    Cons

    Bad hours.
    Bad pay. (1% above award made to seem like that is in your benefit).
    Overtime not paid but expected.
    Only 1 break per 6.5 hrs means a 13 hr shift gets 1 break in the middle. And your compensation for this is only the 1% above award.

    Hilton Response

    4 Dec 2017 – Senior Manager, Talent Acquisition

    Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to... More


  9. "Q quite good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter
    Former Employee - Waiter
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time

    Pros

    good work environment and good work condition

    Cons

    discrimination of foreigners and hard be a full-time staff

    Advice to Management

    Equal treatment of every employee

    Hilton Response

    28 Nov 2017 – Senior Manager, Talent Acquisition

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  10. "A organisation that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (Less than a year)

    Pros

    Benefits from discounts around the city and in-house incentives. Hilton Sydney seems to try and look after all employees although that seems to be just standard Hilton practices.

    Cons

    No clear career path given. There seems to be a throw-in mentality when a job opportunity shows up, whether it's from interstate or locally.

    Advice to Management

    Keep what you're doing. Give more guidance to your employees for progression.

    Hilton Response

    22 Jun 2017 – Senior Manager, Talent Acquisition

    We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive... More


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