Holiday Extras Call Center Agent Reviews

Updated 27 Apr 2017

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3.3
62%
Recommend to a Friend
100%
Approve of CEO
Holiday Extras CEO Matthew Pack
Matthew Pack
1 Rating
  1. ""Shortbreaks Is The Place To Be!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Agent in Smeeth, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Holiday Extras

    Pros

    I have been working In Shortbreaks for 5yrs. They are an outstanding company to work for, who look after us in every way. There's plenty of opportunity for progression within the company if you work hard. They have a great Work/Life ethic and great benefits! I look forward to going to work everyday, I love my work family!

    Cons

    I don't have anything bad to say, The people are lovely, the environment/surroundings we work in are beautiful. I am very lucky to work in such a fantastic place.

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  2. Helpful (10)

    "Bullying environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Agent in Smeeth, England
    Doesn't Recommend

    I have been working at Holiday Extras for more than a year

    Pros

    Apple lap tops Apple soft ware

    Cons

    Nothing at all to say

    Continue reading

    Holiday Extras Response

    April 19, 2017Associate People Director

    We're really sorry to read this and would like the opportunity to discuss your concerns in more detail. The People Team are always available for you to speak to in confidence and we would appreciate you getting in touch so we can talk about the issues raised in your review. We have zero tolerance for bullying in any form so we'd really like to understand more about your concerns and how we can resolve them.

  3. "Call centre agent"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Agent in Folkestone, England
    Recommends
    Positive Outlook

    I have been working at Holiday Extras full-time for more than a year

    Pros

    Lovely office, friendly people, working from home available, laid back

    Cons

    Boring job, lack of structure, not a lot of room for progression.

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