Honey Birdette Store Manager Reviews

Updated 9 Jan 2020

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2.5
58%
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  1. "Amazing place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook

    I have been working at Honey Birdette part-time for less than a year

    Pros

    The new management is very supportive and provide excellent support networks if you ever have issues both personally and professionally

    Cons

    None that I can think of

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  2. Helpful (8)

    "An embarrassment to have worked for"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Negative Outlook

    I worked at Honey Birdette full-time for less than a year

    Pros

    - Some of my casuals were lovely people who recognised the pressure higher management put on us as store managers and were somewhat of a shoulder to cry on - Generous discount on products - Generous but unattainable incentives

    Cons

    - Staff numbers were never thoroughly thought through, if at all. I would either have too many casuals; leaving many barely employed, being given the legal contracted minimum of 6 hours a fortnight (sometimes this would be a single six hour shift every two weeks). I would have my own casuals, AND casuals from other stores texting me begging me for more hours so that they could pay their rent. Alternatively I would have not enough casuals; leaving me working hours overtime each week when no one was available to work, or being called in on my days off because someone had called in sick the night before with no other casuals available to cover. - In my experience, the company does not fire. Rather, if they no longer favour a casual because of their KPIs or availability, area managers will request that store managers “take them off the rosters” (direct quote). No communication, just cease giving them shifts. When casuals then began anxiously texting and calling as to why they no longer get shifts or if they are even employed by the company, we would be instructed to not respond. This occurred on multiple occasions. - Inadequate security and safety measures; on multiple occasions I would be in store alone with customers that made lewd comments, advances, gestures, or even would physically touch me, and would have no means to contact security or have any defence due to being so alone. The partition walls (whilst a legal requirement in all stores to hide the toy walls) obstructed view from the outside of the store, and would frequently be utilised by perverts to isolate and harass workers without witnesses. - We were once pressured by area managers at company boot camps to go home and leave positive reviews on Glassdoor due to the numbers of scathing reviews the company had received. I can confirm many reviews made between August-November 2019 were made by former colleagues that had been pressured to leave positive reviews. They are not genuine. - Personal budgets; all staff are assigned personal budgets for each day, week and month. They either make them, or they fall into the ‘red’- a zone that is published publicly in the staff newsletter every single week, naming and shaming them causing humiliation and also severe drama amongst casuals that would steal sales from others in order to get themselves out of the red. You are appraised monthly on your previous months sales, and your casual’s sales adversely impact you as a manager. You will be accused of having not trained them properly or having not worked hard enough. - Flagship stores are favoured over any other. They will receive more stock, be favoured by area management when store-store conflict arises, always be chosen by the CEO and head office for store visits, whilst other stores are constantly overlooked or ignored. - Head Office are unprofessional. The Customer Obsessives and other Honeys that represent the brand from its very headquarters should act like brand ambassadors. Despite their prompt responses when called from the store, their social media presence is an insulting reminder that the HQ Honeys care more about videoing each other twerking in the office for their instagram stories than representing what is marketed as an exclusive and luxurious brand. - The pay is utterly appalling, and you will not see anything for the hours of overtime you will be asked to work. - Presentation standards are suffocating and objectifying; nude or red manicured nails, red lipstick, winged eyeliner, stilettos, white collared shirts and sleek, tidy hair are all uniform requirements. - Staff turnover rate is obscene. Including for store managers. Goes to show how invaluable and disposable their employees are. - Absolutely no training. Even for new store managers. All you can do is call other stores when you are completely lost or fend for yourself. Most commonly you would be trained by casuals that had been there longer than you.

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  3. "Challenging yet rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Neutral Outlook

    I have been working at Honey Birdette full-time for more than a year

    Pros

    HB has very high expectations for their staff and in return offer great incentives, salary, and training basis for retail. I have been in retail for over 6 years and HB has provided the most growth to my career. There has definitely been an improvement in communication from HQ in effort to create a more team like atmosphere as opposed to competitiveness within your team.

    Cons

    Most of shift spent working alone

  4. Helpful (2)

    "Great team / Poor higher management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 

    I worked at Honey Birdette part-time for more than a year

    Pros

    Small team in your store meaning you create great relationships. Regular customers

    Cons

    Bad head management Forced to up sell no matter what Unless store manager there was no jail h security/contract Constantly changing staff

  5. Helpful (2)

    "Don't waste your time"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Honey Birdette full-time for more than a year

    Pros

    40% staff discount Team members are mostly wonderful people Customers are amazing

    Cons

    Management are degrading and base promotions largely on appearance. Constant fear for your job, if you dont reach the ridiculous targets. Second and third chances given to the team members who look the part. Products are often re makes, or stolen ideas from other brands

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  6. Helpful (6)

    "Avoid unless you you want sell your soul"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Honey Birdette part-time for more than a year

    Pros

    -Good discount -Girls you work with can be amazing -You meet some interesting people and build relationships with customers

    Cons

    -Everything else -Ridiculous sales targets -Constant abuse and pressure from upper management -You work by yourself a lot and cannot close doors to go to the toilet or eat -Uncomfortable uniform, required to wear winger liner, red lipstick and stiletto heels all day If you’re thinking of working here, please listen to me and the countless other girls who were screwed by Honey Birdette - dont. You will cop abuse and ridiculous pressure every single day. All staff have personal budgets they must meet as well as store budgets, and anyone who is under 80% for the month will make a list of “red-zone” employees which is then sent out to every employee company wide to shame those not performing well. I worked in one of the quietest stores in Australia, and although we often did not have a single person walk in for the whole day we were abused by upper management if we were not making over 100%. Often I would reach out for support when low foot traffic was making the team anxious, only to be told I need to take responsibility for our low sales and change whatever I must of been doing wrong. Very rarely we’d go a few days without one of the girls having a mental breakdown. We were forced to wear stiletto heels every day, and if you couldn’t due to a medical condition they forced you to get medical certificates as proof. Sexual harassment from men was disregarded by upper management; stores didn’t even have cameras in them for safety. Constant nasty emails from the CEO, “exclusive” dinner invites from her with ONLY the employees who made the most money in the state. The CEO of this company is a ruthless sociopath, and the women working right under her in head office are almost as bad as her. Don’t even get me started on the hypocrisy of them preaching “female empowerment”, yet for some reason they refuse to use models bigger than a size 8 or women of colour in their campaigns/advertisements.

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  7. Helpful (2)

    "Just once listen."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Store Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Honey Birdette full-time for more than a year

    Pros

    Decent discount. Depending on your store, area managers and state managers great support network. You can actually help people. Psychology of sex. The power to empower people. Great incentives

    Cons

    You are required to go above and beyond for customers and the stores budget while still getting paid ‘normal retail wages’. The communication between state, areas and store managers needs work. There needs to be training in this aspect. Unless you are a store manager you will never be taken seriously. Even if you do have an education, or experience.

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  8. "Boutique assistant"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Recommends
    Positive Outlook

    I have been working at Honey Birdette part-time for less than a year

    Pros

    This is a company that you truely make a difference in women's lives. The icing is you get paid to help women better their lives.

    Cons

    Really not many cons. The heels are a killer if you are a larger size 14 like myself. It is tough to not be able to get out to the Loo if you are on your own till a casual comes in to cover the lunch break.

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  9. Helpful (9)

    "Management are compulsive liars"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Honey Birdette full-time for more than a year

    Pros

    Staff discount helps you justify the quality Only enjoyable if you make big sales consistently You'll be favoured if you suck up to everyone

    Cons

    Zero protection over staff being bullied and harassed Management push issues under the rug if they don't want to deal with it Employees break down and cry in store over how poorly they're treated Management let bad team members get away with breaking policy and procedures if they make big sales Management let staff get bullied to the point of comprising my mental health and never did anything about it You won't be protected over anything against WHS or OHS Fair work are more interested in hearing from you than Honey Birdette are about helping distressed staff

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  10. Helpful (8)

    "Avoid This Company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Brisbane
    Doesn't Recommend
    Negative Outlook

    I worked at Honey Birdette part-time for more than a year

    Pros

    If you like lingerie, this is probably the only pro.

    Cons

    The CEO has a weird obsession with categorising woman as either "brunettes" or "Blondes"...she seriously can't help but insert the company's trademark sass into even her emails and correspondence with staff. It's just weird. Management is a complete failure in this company with no viable channels for complaints against anybody in more senior position than your own. Also the incentive program only encourages cattiness and nastiness, not team work. Stores are rarely incentivised to perform well together, instead individuals are pitted against one another to have the biggest sales figures. The final straw for me came when Honey that was junior to me (that I actually trained) was promoted above me and had the nerve to take my sales as her own and tell me to work harder to get my own figures up. I had no support from my area leader because she was too busy. The internal politics of this company are laughable. I could go on all day to be honest.

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Found 14 reviews