House of Fraser Reviews | Glassdoor.com.au

House of Fraser Reviews

Updated 13 December 2018
534 reviews

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3.1
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Alex Williamson
65 Ratings

Employee Reviews

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Pros
Cons
  • "Poor management, no staff discount unless opt to use store credit card" (in 28 reviews)

  • "She would shout/raise her voice on the shop floor too" (in 26 reviews)

More Pros and Cons

  1. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    Good pay, for London wage anyway.

    Cons

    As a sales assistant be prepared to do a lot more than a usual sales assistant e.g. constantly merchandise stock, run up many stairs to get stock if a customer wants it, constantly stay on your department and clean up, clean up tills and the fitting rooms, clean up other departments, be moved around from department to department constantly.


  2. "Visual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at House of Fraser full-time

    Pros

    Good investment in visual kit and freedom to be creative

    Cons

    Very little job security in current environment

  3. "Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser part-time

    Pros

    Very supportive staff and management.

    Cons

    Not a very challenging experience.


  4. "Sales Advisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Supportive environment, good staff, busy workplace

    Cons

    Head office lack of transparency


  5. "expendable colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Brand Specialist in London, England (UK)
    Former Employee - Brand Specialist in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time (Less than a year)

    Pros

    You can have fun and make good friends (you all come together through suffering)

    Cons

    WAYYY too many sales, late nights and manages coming and going constantly.
    no job security but you do feel bad for the managers

    Advice to Management

    give better benefits, take roles seriously and appreciate your teams


  6. "Part-time Sales Assistant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    Managers are friendly and helpful, always looking to help you out the best you can. The team is friendly and work well together.

    Cons

    Not having rota's uploaded online. Manually checking rota's daily can become tedious for part-time staff and there are times a shift can be changed and you have no knowledge of it as you haven't been in.


  7. "Overall good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at House of Fraser part-time

    Pros

    The team was very friendly.

    Cons

    Management wasn't very organised unfortunately.

  8. "house of fraser"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at House of Fraser part-time

    Pros

    They give you good training

    Cons

    The people are not that welcoming if you do not have much experiene


  9. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Dublin, Co. Dublin (Ireland)
    Former Employee - Visual Merchandiser in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at House of Fraser full-time (More than 3 years)

    Pros

    Freedom to be creative at doing displays and Visual Sights.

    Cons

    The salary doesn't reflect the role.
    Can be quite an exploiter.


  10. "Internal Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at House of Fraser full-time

    Pros

    Friendly, fare company to work for. Good discount for staff.

    Cons

    None that I can think of.