HubSpot Reviews | Glassdoor.com.au

HubSpot Reviews

Updated 17 Jul 2019

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Found 826 reviews

4.7
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96%
Recommend to a Friend
98%
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HubSpot CEO Brian Halligan
Brian Halligan
706 Ratings
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for less than a year

    Pros

    Great culture. Everyone there wants you to succeed

    Cons

    A lot of work, none besides that

    Advice to Management

    Keep doing what you’re doing!

    HubSpot2019-06-21

    HubSpot Response

    June 27, 2019Chief People Officer

    Thank you for being a Business Development Rep at HubSpot, for your nice advice, and for helping our prospects make informed decisions on growing better. Sincerely, Katie

  2. "A good place for individuals with initiative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 8 years

    Pros

    Flexibility, autonomy, intrinsically motivated coworkers

    Cons

    Growing pains, over correction, lots of inexperience

    Advice to Management

    Provide more support to new leaders

    HubSpot2019-06-21

    HubSpot Response

    June 27, 2019Chief People Officer

    Thanks so much for your feedback, and for being a senior software engineer at HubSpot-we're grateful for what you build and do every day. Thanks for the push on support for new leaders-I'll connect with Eric, Whitney, and Brianna on the current plan and see if we can possibly do more ...

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  3. Helpful (1)

    "Autonomy and growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Lead in Cambridge, MA
    Approves of CEO

    I have been working at HubSpot full-time for more than a year

    Pros

    - Great deal of autonomy as an individual contributor or manager to work on high impact projects - Great focus on career growth, and plenty of opportunities to grow as the company does

    Cons

    No major complaints. Things can feel a bit chaotic at times due to the growth of the company and change within the actual product, but the change is almost always for the better and things feel like they constantly improve.

    Advice to Management

    Things have been good so far. Don't lose focus on the long game.

    HubSpot2019-06-12

    HubSpot Response

    June 18, 2019Chief People Officer

    Thanks for being a tech lead at HubSpot, we are lucky to have you helping us build a product our customers truly love, so thank you for that. I would agree on sometimes feeling like chaos, and on the autonomy and opportunities for folks willing to work on high impact projects. I promise ...

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  4. Helpful (1)

    "Continuously improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 8 years

    Pros

    HubSpot never rests on its laurels and every department is committed to getting better every day. You are given a lot of autonomy which is supported by radical transparency in the business. This allows you to have all the context needed to make the best decisions to solve for the customer. There are guidelines and playbooks, of course, but you have a lot of discretion in your day-to-day activities. In my group,...

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    Cons

    As with many scale-ups, we have some high class challenges: customer counts, a platform that continues to get both wider and deeper, internal systems keeping pace with business growth. You have to approach this role with a bit of patience and realizing that you will need to be the change and innovation needed to take this role to the next level.

    Advice to Management

    Keep grinding away on those sharp edges in the customer experience.

    HubSpot2019-06-12

    HubSpot Response

    June 18, 2019Chief People Officer

    Thanks so much for this thoughtful review of our Customer Success team, and for being with HubSpot for more than eight years--we are so lucky to have employees who have grown along with us, and I love what you said about the right combination of patience and capacity for change required ...

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  5. Helpful (2)

    "A great overall culture hampered by bad middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Services 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time for more than 3 years

    Pros

    - Unlimited vacation is truly unlimited - no tracking system, no red tape, no snide comments from coworkers or management (at least in my experience) - In spite of recent code red mishaps, I think the software is heading in the right direction. I can't speak to the overall strategy, but for the most part, as both an internal and external user, there's been continuous improvement in functionality, and the UI and general...

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    Cons

    Two main cons, neither an easy fix: 1. The "Peter principle". Upward trajectory at HubSpot relies heavily on an eventual promotion to middle management. This is seen as "prestigious" or a sign of talent, but the fact of the matter is that across departments, the responsibilities of managers are vastly different from those of individual contributors. Although not universally true, wayyyy too many people get promoted...

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    Advice to Management

    Get better managers, external if need be, and be more creative about internal career paths for your HubSpotty people. Continue to focus on the quality of the product - you have the right idea, Marketo and Pardot suck, so keep focusing on those strengths. Be introspective in your hiring, and understand that the whole is greater than the sum of its parts - intersectionality is a very real thing, and there's more to diversity...

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    HubSpot2019-06-24

    HubSpot Response

    June 27, 2019Chief People Officer

    Thanks for your feedback, even thought some of it was tough to read and here. A few things that stuck out to me: 1) I agree with you on both unlimited vacation and the directional nature of our product being the right one, so thanks for that call out. 2) We are investing a lot in ...

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  6. "Working for HubSpot for 6 years and still love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 5 years

    Pros

    The best sales environment I’ve ever worked in. It’s competitive, rewarding and with good support.

    Cons

    The product changes quickly so you have to be ready to adapt.

    HubSpot2019-06-10

    HubSpot Response

    June 18, 2019Chief People Officer

    Thank you for helping our sales team in Dublin grow-six years is no small feat, and I'm grateful to you for your leadership and for writing this thoughtful review, thank you so much for your impact! Sincerely, Katie

  7. "Great place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than a year

    Pros

    Awesome engineers to learn from Interesting technical problems Fun environment to work in

    Cons

    Product isn't super appealing to everyone

    HubSpot2019-06-19

    HubSpot Response

    June 27, 2019Chief People Officer

    Thanks for sharing your feedback with us, and I would echo that our engineering team has interesting problems to solve and great colleagues to learn with and from. Appreciate your work and your review, thanks for sharing! -Katie

  8. Helpful (1)

    "Great Perks, but a Culture that Isn't Scaling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Neutral Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than a year

    Pros

    It's not hard to get on board with HubSpot's Culture Code (an adaptation of Patty McCord's work at Netflix) and it's "only policy" of "Use Good Judgment." Free snacks, a large open office campus plan with plenty of common spaces, smoothie bar, gym, unlimited vacation, etc. The people are generally pretty smart, talented, and hardworking. The intentions are always good, and this is particularly clear when it comes to their...

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    Cons

    HubSpot is finding it increasingly difficult to scale its culture across 9 global offices, and as a result, culture is especially struggling at "home" in Cambridge. As the manager corps expands, there isn't enough training or support available to first-time managers. As a result, the company is seeing a lot of turnover--including folks who've stuck around for 4+ years but didn't find it worth it to make it to 5 to get...

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    Advice to Management

    Invest more in developing people management and leadership skills among promising individual contributors. Take more bets on your best talent--if they've already proven themselves, promote them. Don't have them do the job for 6 months before actually giving them the commensurate title and pay.

    HubSpot2019-06-18

    HubSpot Response

    June 27, 2019Chief People Officer

    Thanks for the feedback and sorry to hear that you don't think our culture is scaling--our turnover remains low, and our internal mobility numbers are high, but nonetheless I don't like hearing that you're feeling that we aren't scaling organizationally. I think your push on people ...

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  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin

    I have been working at HubSpot full-time for more than a year

    Pros

    Free breakfast, lunch, snacks, drinks, !coconut water!, amazing atmosphere, intellectually stimulated environment - enough opportunities

    Cons

    honestly, cannot complain at all

    HubSpot2019-05-28

    HubSpot Response

    June 18, 2019Chief People Officer

    Thanks for the review and for your callout on the amazing atmosphere (+ coconut water!), really appreciate all you do and your kind review, thank you for sharing and delighted to see you next time I'm in DubSpot! -Katie

  10. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for less than a year

    Pros

    Company culture is fun and they really know how to make employees happy.

    Cons

    Super fast paced, which can be intimidating for some people at the start, but if you’re cool with that, you can do just fine!

    HubSpot2019-05-28

    HubSpot Response

    June 18, 2019Chief People Officer

    Thanks for being an Implementation Specialist in Dublin, we are lucky to have you on our team, and what a lovely group of humans who work in IS in DubSpot! Agree with you entirely on the fast pace to start, thanks for the feedback and for helping our customers in EMEA grow better. ...

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Found 826 reviews