Human Magic Reviews

3.5

59% would recommend to a friend

(22 total reviews)

Mark Hardwicke

64% approve of CEO

61% positive business outlook

Human Magic has an employee rating of 3.5 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Human Magic employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

22 reviews
1.0
9 Apr 2025

No magic, same old tricks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Due to the global job market you will get to work with some smart, creative people that are also stuck working here.

Cons

There are too many to list. The agency changed from Ph.Creative to Human Magic in response to a new CEO and more importantly a flood of negative reviews (that have now since vanished from Glassdoor) accurately identifying all of the issues within the agency. Rather than address these issues over the years the agency name changed and they've doubled down on 'magic' which is a combination of: - burning talented people out - bait-and-switch tactics - misrepresenting resources, clients, and results This place is the reddest of flags. For an employer brand agency stressing authenticity they don't even cover their tracks with positive Glassdoor reviews coming from leadership posted on the same day.

avatar
Human Magic Response
1y
We’re sorry to hear that this was your perspective, though it doesn’t reflect the culture or experience that the vast majority of our team shares. While we respect your right to share your opinion, there are claims in your review that don’t align with the reality of how we operate or treat our people. We take feedback seriously, but we also feel it’s important to correct the record when a review misrepresents who we are. At Human Magic, we’re building something special—rooted in collaboration, trust, and high standards. It’s not for everyone, but it’s a place where great people come to do the best work of their careers. We wish you well in your future roles and hope you find a team that’s the right fit for you.
1.0
27 Nov 2025
Recommend
CEO approval
Business outlook

Pros

As always, the people doing the actual work were great - look forward to working alongside some of them again soon!

Cons

Deary me. Sad and sorry times for the agency that once was Ph Creative. New CEO has turned it into a catastrophe through a combination of absence and inexperience. Seems to operate on a principle of 'what the law permits', which for a service industry business that operates within in the (irony klaxon!) Employer brand sector is... not really it? Setting accusations of bitterness aside (glad to be out tbh) it's the behaviour of the owner since the redundancy which has created the levels of animosity coursing through the former employee community. Staff have been fed, and continue to be fed, a string of partial truths and outright mistruths,

1.0
12 May 2025

Run, don’t walk.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home. Vacation leave.

Cons

Systemic issues related to management not understanding creative agency operations at every level. Repeated failures to resolve issues. Conflicting direction for operations. Role confusion. Lack of process and unwillingness to adopt process. Understaffed creative team. Accountability. Lack of interest in learning from experienced staff. Lack of interest in feedback from staff and clients. Raising your hand to help puts you in the cross hairs. Hostile work environment. Very limited parental leave. Vindictive leadership.

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Human Magic reviews submitted anonymously by Human Magic employees. Read employee reviews and ratings on Glassdoor to decide if Human Magic is right for you.