IDEXX Laboratories Reviews

Updated 23 Jul 2020

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3.4
63%
Recommend to a Friend
87%
Approve of CEO
IDEXX Laboratories President and CEO Jay Mazelsky
Jay Mazelsky
20 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support in Rydalmere
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEXX Laboratories full-time for more than a year

    Pros

    Great company to build a solid foundation with. Good parking, office recently moved to a better much more modern environment. Great incentives like free testing for your animals and car leasing.

    Cons

    Management can sometimes push their employees too far, however they are supportive most of the time. Bad work life balance as working from home not recommended.

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  2. Helpful (2)

    "ANZ - Proceed with caution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook

    I worked at IDEXX Laboratories full-time for more than 5 years

    Pros

    Once was good. Idexx R&D in the US is great for veterinary pathology. Now the competition is keeping IDEXX honest. Fellow employees generally good values

    Cons

    Unnecessary red tape. Not listening to customers or employees needs. Senior managers in Australia and New Zealand have head in the sand and don't know how to manage what was a great product/service. Customers are walking away and they couldn't care less! Senior managers working to their retirement at the detriment of the business and anyone wanting career progression. Head office is very cold and you cant talk too loudly in there without judgement.


  3. "Has potential but not there yet ......"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Great people, excellent company mission, the ability to really make a positive impact on the veterinary industry & pet healthcare

    Cons

    Too much molasses & slow to change to keep up with competitors

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  4. Helpful (2)

    "Good for about the first year..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Lots of great people, very talented. Fantastic facilities, good benefits, encourages further education

    Cons

    Very limited with what you can learn - if it's not part of your job, forget about it. Remuneration is poor, and some managers need to learn how to manage their teams better. Rarely promotes employees from within.

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  5. Helpful (7)

    "STAY AWAY FROM IDEXX - TERRIBLE LEADERSHIP - BOYS CLUB - OUTDATED"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Good technology and consistent funding into research

    Cons

    Lack of leadership. Worst company culture created by a 'boys club' mentality. These guys need to move with the times.

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  6. "Diagnostic practice consultant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Diagnostic Practice Consultant 
    Doesn't Recommend
    Neutral Outlook

    I have been working at IDEXX Laboratories full-time for more than a year

    Pros

    Good support tools to perform your job and industry is a plus.

    Cons

    Loads of travel, high expectations and low base retainer.

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  7. Helpful (5)

    "Australia needs NEW MANAGEMENT !!!!!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDEXX Laboratories full-time for more than 8 years

    Pros

    Global Company. Great work colleagues and amazing team despite management, Great products and services offered although expensive, Occaisional Lunches or BBQ,

    Cons

    Not for the serious career minded, No area for growth, Out dated machines and laboratory, Products not competative over priced hard for sales, Long hours under paid, No loyalty for long term employee's, Have reward systems in place not used by staff to difficult to acknowledge another colleague always rejected, HR just puppets need to be more independant and they do not help staff they allow bullying to flourish, acknowledge it and then do nothing numerous times.

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  8. Helpful (4)

    "IDEXX needs integrity"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at IDEXX Laboratories full-time

    Pros

    Global company. Other than that very difficult to think of a pro.

    Cons

    Lack of support. Culture of fear that percolates right from the top. Also a monkey say monkey do culture. An HR department that does what it is told.

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  9. "Great company, slow prospects"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Laboratory Assistant in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    The company benefits are great and other staff are supportive, friendly and hard-working

    Cons

    Progression can be painstakingly slow with high competition for promotion from other well-deserving colleagues

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  10. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Westbrook, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time

    Pros

    IDEXX does great work and is strong in the market. I have had a lot of opportunities for growth and worked with amazing people.

    Cons

    Plenty of cons that would come with being at any large company.

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