IDEXX Laboratories Reviews | Glassdoor.com.au

IDEXX Laboratories Reviews

Updated 9 Jul 2019

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Found 544 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
79%
Approve of CEO
IDEXX Laboratories CEO Jon Ayers
Jon Ayers
299 Ratings
Pros
  • "good benefits, growing company, great environment(in 38 reviews)

  • "Great benefits, great paid time off, great team work(in 34 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support in Rydalmere
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDEXX Laboratories full-time for more than a year

    Pros

    Great company to build a solid foundation with. Good parking, office recently moved to a better much more modern environment. Great incentives like free testing for your animals and car leasing.

    Cons

    Management can sometimes push their employees too far, however they are supportive most of the time. Bad work life balance as working from home not recommended.

    Advice to Management

    Allow staff to work from home. Listen to staff more.

    IDEXX Laboratories2017-04-26
  2. "Has potential but not there yet ......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Great people, excellent company mission, the ability to really make a positive impact on the veterinary industry & pet healthcare

    Cons

    Too much molasses & slow to change to keep up with competitors

    Advice to Management

    Listen to front line staff, allow more agility & innovation by removing the need for snr manager approval on every process

    IDEXX Laboratories2018-11-12
  3. Helpful (1)

    "Good for about the first year..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Lots of great people, very talented. Fantastic facilities, good benefits, encourages further education

    Cons

    Very limited with what you can learn - if it's not part of your job, forget about it. Remuneration is poor, and some managers need to learn how to manage their teams better. Rarely promotes employees from within.

    Advice to Management

    Instead of telling people every year that you're going to look at improving pay for everyone, actually do it.

    IDEXX Laboratories2017-09-18
  4. Helpful (6)

    "STAY AWAY FROM IDEXX - TERRIBLE LEADERSHIP - BOYS CLUB - OUTDATED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at IDEXX Laboratories full-time

    Pros

    Good technology and consistent funding into research

    Cons

    Lack of leadership. Worst company culture created by a 'boys club' mentality. These guys need to move with the times.

    Advice to Management

    Stop the micro management. Update your leadership abilities and start to respect your employees.

    IDEXX Laboratories2017-07-04
  5. "Diagnostic practice consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Diagnostic Practice Consultant 
    Doesn't Recommend
    Neutral Outlook

    I have been working at IDEXX Laboratories full-time for more than a year

    Pros

    Good support tools to perform your job and industry is a plus.

    Cons

    Loads of travel, high expectations and low base retainer.

    Advice to Management

    Look after your most valuable assets your employees. Find the cause of why employees are leaving and fix the problem.

    IDEXX Laboratories2016-05-24
  6. Helpful (4)

    "Australia needs NEW MANAGEMENT !!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IDEXX Laboratories full-time for more than 8 years

    Pros

    Global Company. Great work colleagues and amazing team despite management, Great products and services offered although expensive, Occaisional Lunches or BBQ,

    Cons

    Not for the serious career minded, No area for growth, Out dated machines and laboratory, Products not competative over priced hard for sales, Long hours under paid, No loyalty for long term employee's, Have reward systems in place not used by staff to difficult to acknowledge another colleague always rejected, HR just puppets need to be more independant and they do not help staff they allow bullying to flourish, acknowledge...

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    Advice to Management

    Management need to take notice of all the people who are leaving obviously its your style. The most usless HR department I have ever come across no proffessionalism at all. There is no leaders to enspire the staff only managers all looking out for themselves such a "Boys Club" One Idexx just a joke ! Without a good foundation of staff you have nothing to Manage. Its such a shame should be a Great Company they talk the...

    Show More
    IDEXX Laboratories2015-07-22
  7. Helpful (4)

    "IDEXX needs integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at IDEXX Laboratories full-time

    Pros

    Global company. Other than that very difficult to think of a pro.

    Cons

    Lack of support. Culture of fear that percolates right from the top. Also a monkey say monkey do culture. An HR department that does what it is told.

    Advice to Management

    Make HR more independent and less a toothless tiger.

    IDEXX Laboratories2015-06-04
  8. "Best Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Consultant in Westbrook, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time for more than a year

    Pros

    Competitive Pay, Great Benefits, 3 Cafeterias, On site Gym, Lots of Opportunity

    Cons

    Stress & lack of communication between departments

    IDEXX Laboratories2019-07-08
  9. "Best Diagnostic Company in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Tyler, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDEXX Laboratories full-time for more than 3 years

    Pros

    Largest investment in R&D which provides a robust portfolio. Management has strong foresight and is transparent.

    Cons

    Consistent double digit growth goals quarter over quarter that doesn't account for attrition.

    Advice to Management

    Overly aggressive price increases will eventually cause loss in market share

    IDEXX Laboratories2019-06-25
  10. "ok"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at IDEXX Laboratories full-time for more than a year

      Pros

      Decent pay and decent benefits

      Cons

      long hours but thats part of package

      IDEXX Laboratories2019-07-09
    Found 544 reviews