IG Reviews

Updated 10 Sep 2020

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3.4
67%
Recommend to a Friend
84%
Approve of CEO
IG CEO June Felix
June Felix
39 Ratings
Pros
  • "great team members, free fruits(in 33 reviews)

  • "Wonderful company, good benefits, inspirational employer(in 20 reviews)

Cons
More Pros and Cons
  1. "IG Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at IG full-time for more than a year

    Pros

    Good work location, hot desks and mostly all nice people to work with.

    Cons

    Low pay comparative to the industry, micromanagement and high staff turnover.

  2. Helpful (3)

    "Sucks"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook
    Approves of CEO

    I worked at IG full-time for more than a year

    Pros

    Good fresh fruits. Can work from home. Learned a lot some decent people and good laughs. Stick it out if you can become a dealer.

    Cons

    -stopped bringing in fresh fruits. Pressured to work in the office. - Lot of big egos considering over 70% of clients lose money and IG profits on those losses. - tell you to follow your line managers instructions, but when your line manager leaves, you get targeted for doing what you were told. This can be accredited to the fact that there was 0 communication whatsoever. Could have been an easy fix.

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  3. Helpful (1)

    "Interesting Industry and Colleagues - Wrapped up in Red Tape"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at IG full-time for more than a year

    Pros

    - Amazing People - Benefits - Industry - Quite Interesting

    Cons

    - Bureaucracy and Red Tape get in the way of everything

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  4. Helpful (1)

    "Pretty mediocre job overall"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Melbourne
    Doesn't Recommend
    Neutral Outlook

    I worked at IG full-time for more than a year

    Pros

    Good banter & was easy work

    Cons

    Lot of ego's for what is realistically a glorified betting agency

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  5. Helpful (4)

    "Worst company to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Melbourne
    Doesn't Recommend
    Negative Outlook

    I worked at IG full-time for more than a year

    Pros

    No Pros all Cons - sinking ship

    Cons

    Morally corrupted, management are gang of thugs

  6. Helpful (7)

    "Avoid if you value your mental health"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at IG full-time for more than 3 years

    Pros

    Nice people to work with Good location Regular booze-fuelled events

    Cons

    A 45-year-old company that says it is like a startup to explain away why it has zero procedures in place. Training is unstructured, undocumented, lacking, and done on an ad hoc basis by overworked colleagues when they have a spare second. As there is no manual, you’ll have to guess answers and be told you’re wrong. Negative reinforcement is the key here. Your workload is literally overwhelming. Your contract quotes a 38 hour week plus reasonable overtime however you’ll immediately be rostered 40 hours. You’ll have to get there early too and leave later as the hot desk policy means you will pack and unpack each day. If you get stuck on a long phone call that’s your own fault. If you’re on the Premium team, client events are in your own time on a weeknight, so there’s usually 5 hours of unpaid overtime there. When it’s busy, or there is a system outage (there’s been 3+ in the last 6 months) it’s all hands on deck, and you’ll be told to work through lunch with no break. However, don’t worry as you’ll get a delicious grill’d burger for lunch instead of being paid overtime. You’ll be asked to run diversity networks which is excellent. The downside is these are also in your own time with zero time in lieu given. Work/life balance is lacking so severely to the point that staff turnover is ridiculously high. The mental health of the remaining staff is compromised, and the lacklustre counselling service is useless. You will start as early as 5:45am in the winter, meaning that you can kiss your social life away in the evenings. There were times I’d finish at a client event at 10:30pm and had to start the next day at 6:30am. Ask to see your KPIs BEFORE you start. You’ll notice you’re required to go see clients but at the same time complete a certain number of calls per day. How these are recorded is negligently lacking, so you’ll often be told you’re doing a poor job even though you’re working yourself to the bone. KPIs are given to you late in the quarter and sometimes are noticeably different. KPI reviews are completed so long after the quarter finishes. Commissions are paid another 3 months later, so they lose any meaningful connection to the quarter you earned them in. Although you’ve done the work, you need to remain at IG when the bonuses/comms are paid, or you will forfeit these. The priority is converting clients to Professional, no wait it’s to get referrals, no wait it’s contacting clients about something urgent like a margin change, no wait it’s answering calling clients quickly. Get used to conflicting and shifting priorities. The stress this causes is considerable. The amount of admin required is positively ridiculous and has a negative effect. For example, you’ll need to document the same conversation in four separate areas. This dramatically slows staff down with management conceding they can do little about it. Managers are arrogant and dismissive about this and have no experience in the role they’re criticising you about. Career progression is promised, but absent. They’ll create some management positions, but not advertise them. Instead, they’ll award them unchallenged to staff they like.

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  7. Helpful (3)

    "Avoid at all costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook

    I worked at IG full-time for more than a year

    Pros

    Great office location in the best part of Melbourne CBD.

    Cons

    Very haphazard training. Far too much expected of employees, impossible to get everything done Incredibly unrealistic KPIs. Management operating on an economy of fear with very little positive reinforcement. Managers only seem to care about their own interests/ladder climbing, and have no qualms about throwing their employees under the bus. My line manager was managing a team of relationship managers and had never worked in a relationship management role himself, was therefore unable to provide any sort of training/upskilling in this area. Regulators cracking down on CFDs which is providing an uncertain future for the company and creating a very stressful environment to work in.

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  8. "Good experience"

    3.0
    Former Employee - Sales in Melbourne

    I worked at IG full-time for more than a year

    Pros

    Good experience working at IG

    Cons

    Shifting goal posts on commssion

  9. Helpful (5)

    "Going down hill"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at IG full-time

    Pros

    great team members, free fruits

    Cons

    backstabbing everywhere, management doesn't care

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  10. "Disappointed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at IG full-time for more than 8 years

    Pros

    International business Good tech (run out of UK, Poland and Bangalore) Hungry for growth

    Cons

    Poor senior management, push you hard without the reward or upside. Don’t fall for the sales pitch. Do not offer competitive salaries. If you aren’t in head office you are just a basic pawn. ‘Meritocratic opportunity’ is a buzz word they used internally they soon stopped when everyone saw straight through it. It’s an old school style place, job for life if you have been there for long. The senior guys need to move on, they just like their jobs and salaries and like to give opportunities to their own people.

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Found 332 reviews
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