Iceland Foods Reviews | Glassdoor.com.au

Iceland Foods Reviews

Updated 17 Jul 2019

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Found 609 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
52%
Recommend to a Friend
75%
Approve of CEO
Iceland Foods CEO Malcolm C. Walker
Malcolm C. Walker
344 Ratings
Pros
  • "Good pay, good flexability for all people one floor or in the field(in 53 reviews)

  • "10% discount (20% for some time near Xmas)(in 24 reviews)

Cons
  • "Work-life balance can be difficult depending on shift times given(in 37 reviews)

  • "Be prepared to work for free and long hours to keep on top of your job(in 22 reviews)

More Pros and Cons
  1. Helpful (2)

    "Wasn't the most organised company, took a long time for them to review old practises and working methods."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Duty Manager in North Bridge
    Disapproves of CEO

    I worked at Iceland Foods full-time for more than a year

    Pros

    The head office restaurant, top chef and choice.

    Cons

    Very insular, lack of training for management,

    Advice to Management

    Support the team more, they have ideas that can help drive efficiencies and performance.

    Iceland Foods2014-07-01
  2. "GOOD"

    StarStarStarStarStar
      Former Employee - Retail Associate 

      I worked at Iceland Foods part-time

      Pros

      Flexible Easy Good Caring Nice

      Cons

      The hours were very long

      Iceland Foods2019-07-17
    • "great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Duty Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Iceland Foods part-time for more than 3 years

      Pros

      better pay than when on duty manager role

      Cons

      workload, stress, treated as a supervisor with less pay

      Iceland Foods2019-07-02
    • "Cash for complaints"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Advisor in Deeside, Wales
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at Iceland Foods full-time for less than a year

      Pros

      Staff Discount Friendly team On site canteen Generous pay

      Cons

      Short breaks Duplicitous management Unusually large number of eccentric customers Culture of solving issues by throwing money at the customers

      Iceland Foods2019-07-16
    • "Iceland"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Kirkby, England
      Recommends
      Positive Outlook

      I have been working at Iceland Foods part-time for less than a year

      Pros

      Flexible working hours and generous holidays

      Cons

      physically demanding working with stock. Fast paced environment

      Iceland Foods2019-06-30
    • "Good first job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cashier in Hitchin, England
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at Iceland Foods part-time for less than a year

      Pros

      good money would allow extra hours

      Cons

      no real management help

      Iceland Foods2019-06-25
    • "Inter Personnel Service, Customer Satisfaction"

      StarStarStarStarStar
        Former Employee - Home Delivery Driver in Huddersfield, England
        Recommends

        I worked at Iceland Foods full-time for less than a year

        Pros

        Was allowed to keep vehicle overnight, as had no other transport

        Cons

        due to lack of experience, time frame was punishing. Some Customers contact details were out of date.

        Advice to Management

        Verify Details and Update ASAP, used to be done in-store, now done by third-party

        Iceland Foods2019-06-20
      • "The Frontline staff are what hold Iceland together"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Assistant 
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at Iceland Foods part-time for more than 3 years

        Pros

        There is a collective mentality, strong recruitment mix of ages in the workforce and rate of pay is in line with living standards.

        Cons

        Work benefits are nominal or sporadic at best. Commitment is not well rewarded. management incompetence varies massively between stores.

        Advice to Management

        Remove distance from the lower levels of employment - encourage more transparency and act faster on change.

        Iceland Foods2019-06-27
      • "Store manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager in Belfast, Northern Ireland
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I have been working at Iceland Foods full-time for less than a year

        Pros

        Fast paced kept busy Hardworking colleagues

        Cons

        No work life balance Too many expectations with not enough support

        Iceland Foods2019-06-27
      • "My experience at Iceland"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate/Cashier in London, England
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I worked at Iceland Foods part-time for less than a year

        Pros

        Friendly staff and good pay

        Cons

        Manager was too rude and not understanding at all.

        Advice to Management

        Train your store managers to practice what they preach on person specification ( be friendly, understanding, and positive).

        Iceland Foods2019-06-27
      Found 609 reviews