Independence Blue Cross Reviews

Updated 25 May 2020

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3.9
76%
Recommend to a Friend
90%
Approve of CEO
Independence Blue Cross President & CEO Daniel Hilferty
Daniel Hilferty
194 Ratings
Pros
Cons
More Pros and Cons
  1. "Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Coach 

    I worked at Independence Blue Cross full-time for more than 3 years

    Pros

    Best people to work with as far as co workers

    Cons

    Management not transparent, not many opportunities for advancement

    Continue reading
    Independence Blue Cross2020-05-20
  2. "RUN! Exhausting and draining Job. Frustrating and overwhelming."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Independence Blue Cross full-time for less than a year

    Pros

    Good benefit and time off.

    Cons

    This is a burnout job

    Continue reading
    Independence Blue Cross2020-05-25
  3. "Outstanding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Knowledge Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 3 years

    Pros

    Great people Great leadership Great work/life balance

    Cons

    Stuck in their ways at times

    Independence Blue Cross2020-04-03
  4. "Great Customer Service!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Independence Blue Cross full-time for more than 10 years

    Pros

    Friendly Staff, excellent benefits, great locations, offer work from home

    Cons

    I don’t have any cons to offer

    Independence Blue Cross2020-03-05
  5. "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Process Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 10 years

    Pros

    Great boss, great coworkers, great opportunity to move ahead

    Cons

    I don't always enjoy the commute.

    Independence Blue Cross2020-02-29
  6. "IBX Family - Growth and possibilities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Independence Blue Cross full-time for less than a year

    Pros

    Excellent company benefits and progressive culture

    Cons

    potential difficulty promoting, as there may not be enough room at the top depending on your respective area of expertise

    Continue reading
    Independence Blue Cross2020-02-21
  7. "Great place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Communications Lead in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 3 years

    Pros

    Company culture is great. Benefits are pretty excellent. On-site facilities are a plus. Employee resources and groups are a great way to meet associates outside of normal work.

    Cons

    Certain area management tends to micromanage and are resistant to change.

    Independence Blue Cross2020-01-03
  8. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Independence Blue Cross full-time for more than a year

    Pros

    Gym, Center City, benefits, career opportunities, Casual dress during holiday season and on Fridays

    Cons

    Micro managed, timed bathroom breaks, too many scripts to read, QA dept very strict

    Continue reading
    Independence Blue Cross2020-01-02
  9. Helpful (1)

    "Started good, but went downhill"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Independence Blue Cross full-time for more than 3 years

    Pros

    Onsite college classes, Not many others

    Cons

    Low pay for industry, No free parking, lousy benefits, bad management, extreme favoritism, anti-LGBT, micromanagement

    Independence Blue Cross2019-12-16
  10. "Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross part-time for more than a year

    Pros

    Great Company Culture to work for

    Cons

    There are none, great place to work

    Independence Blue Cross2019-11-05
Found 383 reviews