Independence Blue Cross Reviews | Glassdoor.com.au

Independence Blue Cross Reviews

Updated 11 Jun 2019

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Found 359 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
83%
Approve of CEO
Independence Blue Cross CEO Daniel Hilferty
Daniel Hilferty
178 Ratings
Pros
Cons
  • "No senior management appreciation for work-life balance(in 11 reviews)

  • "No room for career growth, nor added compensation; even if you are a high performer(in 10 reviews)

More Pros and Cons
  1. "Had fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Philadelphia, PA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Independence Blue Cross part-time (Less than a year)

    Pros

    The work Environment was good

    Cons

    The role can be repetitive

    Advice to Management

    Please Keep doing good work.

    Independence Blue Cross2019-06-11
  2. "Old fashioned corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Learning Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 3 years

    Pros

    Good respect of work-life balance, but very traditional and beautocratic

    Cons

    No work from home. Slow to promote/increase salaries

    Advice to Management

    Be more attuned to what your high performers need in terms of flexibility and performance-based rewards

    Independence Blue Cross2019-04-21
  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst 
    Recommends
    Approves of CEO

    I worked at Independence Blue Cross full-time for more than 10 years

    Pros

    Opportunities to grow for a young talent. Compatible compensation. Work/life balance. Good benefits.

    Cons

    No cons from long time employee perspective

    Independence Blue Cross2019-04-19
  4. "Not bad"

    StarStarStarStarStar
      Current Employee - Research Analyst 

      I have been working at Independence Blue Cross full-time for more than 3 years

      Pros

      Work life balance and good benefits

      Cons

      Personal growth and regulated industry

      Independence Blue Cross2019-04-18
    • "Mediocre"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Call Center Representative in Philadelphia, PA
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Independence Blue Cross full-time for more than a year

      Pros

      Not hard work overall, a nice job for college students as far as the past goes

      Cons

      Long hours on the phone, dealing with irate customers. Sometimes upper level management never fixed ongoing complaints with the customers.

      Advice to Management

      Sharpen up

      Independence Blue Cross2019-04-20
    • "Great Job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Medicare Customer Service Representative in Philadelphia, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Independence Blue Cross full-time for more than a year

      Pros

      Great starting salary with lots of room for upward mobility.

      Cons

      Watch your lateness and absences, it will cost you your job

      Independence Blue Cross2019-03-12
    • "Good place to work so far"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - MHT Representative in Philadelphia, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Independence Blue Cross full-time (Less than a year)

      Pros

      The have some of the best benefits/ IBC Reps have their challenging point/ but most I love working there

      Cons

      Some of the supervisors are a little snooty /

      Advice to Management

      Have employees QA there supervisors / team leads / Advocates

      Independence Blue Cross2019-02-20
    • "Too many changes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Medicare Customer Service Representative in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Independence Blue Cross full-time for more than 5 years

      Pros

      Started off great. Everything went downhill after 2014

      Cons

      Change in all management made everything go downhill.

      Independence Blue Cross2019-03-06
    • "Great company and benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Independence Blue Cross full-time for more than 5 years

      Pros

      Strives for innovation and change. Good worklife balance.

      Cons

      Still have some of the old guard here that are resistant to change.

      Independence Blue Cross2019-02-05
    • "Excellent Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - PMO Manager in Philadelphia, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Independence Blue Cross full-time for more than 5 years

      Pros

      The company has a great leadership structure and makes you feel inclusive.

      Cons

      The overall compensation may not be as attractive as some of their competitors in the region.

      Independence Blue Cross2019-01-29
    Found 359 reviews