Integrated Research Reviews | Glassdoor.com.au

Integrated Research Reviews

Updated 15 October 2018
48 reviews

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2.9
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John Merakovsky
6 Ratings

Employee Reviews

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  1. "Freedom to be yourself, bring about real change and excel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integrated Research full-time (More than 3 years)

    Pros

    I don't fit the usual mould. I might have been ignored or, worse, developed to be just like everyone else. Instead, I have been allowed to use my strengths, to influence change and to flourish.
    The leadership is not afraid of change. You can make a real difference here.
    The team is exceptional. Across the globe we have smart, experienced people who work together toward a single goal. The challenges we have overcome together are fantastic and there are plenty more to come.

    Cons

    One of the main challenges: portions of the code are 20+ years old with poor test coverage - only very special people enjoy touching those areas. Thankfully most of our work is in newer technologies using better development practices.

    Advice to Management

    Maintain focus on the long term, don't be distracted by short term blips.


  2. "Good place and friendly people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Integrated Research full-time (More than a year)

    Pros

    People are nice there
    Not too much pressure and KPI
    Company working on some products with large scale data, so there will be a lot of interesting problems to work

    Cons

    Office is obviously crowded
    air conditioner only on after 9am
    work often involving working with a proprietary framework
    With people moving to cloud, there is a doubt on the future of their UC products

    Advice to Management

    Have a bigger office

  3. "Overall a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Integrated Research full-time

    Pros

    Great culture, good people, people very supportive, interesting projects

    Cons

    Atmosphere a little flat, but overall still a good place to work

    Advice to Management

    Team leads need people management training.


  4. "Aussie battler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in North Sydney
    Current Employee - Manager in North Sydney
    Recommends
    Positive Outlook

    I have been working at Integrated Research full-time (Less than a year)

    Pros

    Market opportunity to fuel growth. Plenty of responsibility delegated. Working at HQ. Some very good technology which customers love.

    Cons

    Can be bureaucratic.

    Advice to Management

    Trust employees.


  5. Helpful (6)

    "Worst thing you can do to yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in North Sydney
    Former Employee - Senior Software Engineer in North Sydney
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Integrated Research (Less than a year)

    Pros

    They are generous. They are always looking for a reason to celebrate.

    Cons

    1. Consistent pressure.
    2. Awful culture in the teams.
    3. Weak management
    4. Resistant to change, old technology.

    Do not make this mistake!

    Advice to Management

    When I got the offer from IR, I had a research in glassdoor and found many negative reviews, but I couldn't believe it. It was my biggest mistake in my career life. You have hired many people recently, to expand the team, but many people have left or currently applying for a new role regarding the bad job situation. Start fixing your issues before it's too late.


  6. "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Integrated Research full-time

    Pros

    Good team, work culture, management

    Cons

    Might seem a bit too relaxed for people from consulting background but good for developers


  7. Helpful (3)

    "Nerdy Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sydney
    Current Employee - Software Engineer in Sydney
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Integrated Research full-time (More than a year)

    Pros

    Tech focused company - management promotes innovation and supports IT as a central growth driver, so as a tech worker you will potentially feel more valued here vs a non tech industry company.

    Has made a point of hiring a large proportion of foreign born students, which adds a large variety to the pool of experience in the staff.

    Very tech-heavy atmosphere - suits those with a nerdier side who enjoy talking about programming at all hours.

    Cons

    Very young staff contributes to a lack of cultural maturity - e.g. haphazard structure to meetings, lack of accountability for bad behaviour, very high sense of entitlement etc.

    Tech-heavy culture results in a kind of echo-chamber, where the topic of conversation continuously cycles through work, programming, computer hardware, gaming and bitcoin...

    Many of the team leads and junior managers simply did not have the experience or emotional maturity to effectively run teams.

    Blurred lines between roles of team lead and product owner concentrated enormous decision making responsibility into the hands of a select few.

    Staff is very male-dominated, and unfortunately inherits some of the toxic traits of masculine culture in general, such as hypercompetitiveness. relatively speaking IR does not seem any worse than other companies ith similar demographics, however.

  8. Helpful (2)

    "They are ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in North Sydney
    Former Employee - Software Engineer in North Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Integrated Research full-time (More than 3 years)

    Pros

    Lots of opportunities to move between teams.
    Young people.
    Very dynamic.

    Cons

    Only few engineers write code.


  9. Helpful (2)

    "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Integrated Research full-time

    Pros

    Great place to work at with people from many different background, generally good team atmosphere and great company culture.

    Cons

    Product does not keep up with the changes and does not support the sales/market movement..Often hard to get alignment and support.

    Advice to Management

    Focus on the future long-term goal of the company rather than short-term gain. The company has been performing very well over the last years, but only small investment back to the people.


  10. Helpful (23)

    "Low growth company of 250 people after 25+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Graduate program in R&D Sydney. The company established a graduate program for software engineers. It is a reasonable place to start a career. If you are good (technically / attitude / people skills), you will get good opportunities to develop across a pretty wide set of technologies and there are people to learn from.

    Sales in Americas. The sales leader in the Americas (based in Denver) runs a good team and performs well. If you perform well you will do well. If you do not perform well you will be let go quite quickly. Good opportunities in presales and consulting to work in cutting edge UC environments.

    Marketing leader is good / experienced and seems to run a pretty good team.

    Cons

    The guy who owns the company (over 50% of shares) and founded the company is an unpleasant bullying piece of work with circumstantial evidence of being somewhat misogynistic. The company is a vehicle for paying him a large income in the millions every year even though he is no longer in an active role (he Chairs the Board but is not on staff) – if you look carefully at the published financial records you see that historically and consistently the vast vast majority of profit is paid out to him and the other shareholders leaving very little to be invested in future growth. The result is a small, low growth company of 250 people after 25+ years that even in Sydney nobody has heard of. Unfortunately he is still heavily involved and has never quite learnt to move away from matters that should not be handled by the Board e.g. pushing for certain people to be promoted / not promoted. This does not impact most people and he has signalled that over the next five years he will move away from the company. Fundamentally while he still has over 50% of the shares and runs the board, the company will be constrained.

    The company is subsidized by a legacy product line (NonStop / Infrastructure) which today produces about 30% of revenue for almost zero cost / investment. The other product lines (Unified Communications) are arguably still not profitable (over 10 years later) or at least are still heavily propped up by the legacy niche.

    R&D engagement survey results are very poor and have been for a while. The company pushed out a group of poor performing mainly senior developers over the last year in a pretty harsh exercise. People in product development tend to stay at IR for a very long time as it is a comfortable place to work. It tends to mean that those people stop learning new skills and this reduces their value in the market – there is a fair amount of complacency. Generally if you are staying there for more than three years you are not doing yourself any career favours as it is a small low growth organisation.

    Product Management team – poorly led and suffering from low morale for a number of years. Now run by someone who knows product management but is conservative / political and suffers from a severe lack of charisma. The team is made up of a number of people who have all been there far too long for their own good or the good of the company.

    Europe / AP – Europe has been a basket case for the last 10 years. Significantly under-performing in terms of sales with some pretty poor leadership over that time. AP is largely channel driven – again successive sales leaders have failed to move the needle much. Both regions together make up only 25% of revenue with the rest in the USA. Sales team in Australia has been a revolving door.

    HR – Basically AWOL.

    Advice to Management

    Work out how the company will continue to drive revenue when Microsoft ramps up offering Skype for Business globally as a service within Office 365 and does not include your solutions as part of that service. It is a big challenge as traditionally IR was monitoring the SfB servers which are moving more and more to MSFT data centres where they are not accessible to 3rd party software. In addition MSFT has been building out their own competing capabilities that are bundled.