J D Wetherspoon Employee Reviews about "pub"

Updated 20 Jan 2021

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3.7
70%
Recommend to a Friend
73%
Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
971 Ratings
Pros
  • "Good pay Good people Good atmosphere(in 162 reviews)

  • "The quarterly bonuses are the best depending on how your Pub performs(in 140 reviews)

  • Cons
  • "Expect to work long hours in busier periods and occassions(in 257 reviews)

  • "Hard work when working in a busy pub(in 229 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "pub"

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    1. 1.0
      Former Employee, more than 3 years

      Self esteem crushing, life ruining, and overall frustrating

      16 Aug 2013 - Cross Trained Bar and Kitchen Associate in St Helens
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employee bonus scheme Flexible shift patterns Good opportunities for career progression if you have the personality of a robot

      Cons

      Unpredictable hours - I and others routinely would go from working 48 hour weeks to 16 hour weeks with no warning of hours being cut Constantly understaffed - the managers were given unrealistic budgets with as many cuts as possible to maximize profit regardless of the expense to its employees Overworked, unhappy employees - Never worked with one single employee who was happy working for this company Incompetent managers - Most of them are complete idiots with no idea when it comes to leadership and organization. More training required. Unfortunately these problems are across the board as I have worked in several pubs for this company, both front of house and back of house, all with the same issues

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      1 person found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Great Company

      18 Jan 2021 - Shift Manager in Newcastle, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay for all levels and training opportunities (both online and in-class sessions) Flexibility in shifts and can suit people will all forms of commitments Over 850 pubs & hotels and a variety of areas to work in across the country Up to 19% of your salary can be earned in bonuses, with other company bonuses such as pension schemes, free shares, free food on shift and 20% discount off shift. Good working environments and provides a solid foundation to a good social life.

      Cons

      Can be long hours depending on level on trade and your role within the pub, you need to be prepared to start at 6am one day and finish at 2am the next day (however, usually applies to pub management employees). Can be quite mentally and physically draining due to high levels of trade within pubs and the job will not be for everyone.

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    3. 4.0
      Former Employee, more than 3 years

      Great place to work at.

      26 Jul 2020 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall I had quite a positive time, initially starting as a Team Member I was able to progress within 3 months, and had plenty of opportunity to keep moving upward. It is dependant on management, but all flexibility requests to rota's were generally approved. I was able to switch between 25 hours and 45 quite easily. At my time, there was a policy in place to ensure no single staff member (applying to management too) was rota'd for more than 7 (or 9?) consecutive days. It was possible to gain overtime through shift swapping, and quite a bit of it. Team-leader responsibilities were generally fulfilling, being able to make suggestions and see changes quickly was a great feeling. Discounts to food and drink make a world of difference whilst on shift, and are a great benefit when socialising. Staff incentives were also quite nice, app sale targets and monthly audit bonuses provide a decent extra wage. Team members, through all the locations I worked at, got along quite well and generally provided a positive enviroment to help you get through a shift. HR act on requests quickly, and effective procedures are in place to ensure everyone is treated fairly.

      Cons

      Upon transferring to a very different town, it was noticeable that not all pubs are made equal. Responsibility remained the same, but the way in which one was treated by management leaves a bitter taste. Some venues are vastly better than others in terms of management.

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    4. 4.0
      Current Employee

      A lot of effort from the company

      4 Jan 2021 - Manager in Guisborough, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company puts a lot of effort into being a very good employer and it shows. Free food, 40 hour week, bonuses, free shares, good breaks, 12 hours between shifts etc. Career progression is very achievable.

      Cons

      Reducing the hours on a pub rota is always a priority which makes it hard to enjoy shifts.

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    5. 4.0
      Former Employee, less than 1 year

      Good pay for low age

      20 Jan 2021 - Bar Associate in Swansea, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good wage as I was only 17 at roughly £7.00 p/h. Always busy on weekends lots to do.

      Cons

      Can be stressful and cleaning the pub in the early hours of the morning is tough.

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    6. 5.0
      Current Employee, more than 3 years

      Perfect for students

      21 Dec 2020 - Team Leader in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Managers were very considerate of uni hours and other issues, extra hours are always given over holidays and Xmas, bonuses increase the longer you stay with the company, perks such as free food on longer shifts

      Cons

      Like any pub work unsociable hours and up on your feet all day with small breaks, but for the main part very bearable

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    7. 3.0
      Current Employee

      Good 'filler' job but don't get stuck there unless you're aiming for Shift Manager and up.

      29 Nov 2020 - Bar Associate in Bedford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable pay relative to the job, and regular bonuses based on pub performance. Fairly sociable. Free food on shift. Reasonable rota quests are usually granted.

      Cons

      Constantly reducing rota hours invariable leads to understaffing when even one person calls in sick. Rota is often only available a couple of days before the week starts despite company policy stating 3 weeks notice of shifts is required.

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    8. 4.0
      Current Employee, more than 3 years

      Great Job

      7 Oct 2020 - Kitchen Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The salary is competitive for the line of work, There are many benefits such as discounts on food and drinks during and after work. As an employee you are also allowed free food on shift once you work 5+ hours. The people who I work with are really fun to work with and I can imagine it's the same in most pubs.

      Cons

      I've worked in numerous pubs and sometimes management can be a bit up and down. Also some customers can be really irritable. I guess that just comes with working in hospitality though.

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    9. 5.0
      Current Employee, more than 5 years

      Shift manager

      7 Jan 2021 - Shift Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      High support during covid pandemic

      Cons

      Hard work when working in a busy pub

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    10. 4.0
      Current Employee, more than 1 year

      Good place to work depending on the pub you work in

      1 Dec 2020 - Bar Associate in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff at my pub and management is fair and easy to get along with. Fun place to work overall

      Cons

      Sometimes customers can be rude and there are occasional fights but this would occur at any pub

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