J D Wetherspoon "pub" Reviews | Glassdoor.com.au

J D Wetherspoon Employee Reviews about "pub"

Updated 16 Jul 2019

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Found 1233 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
75%
Approve of CEO
J D Wetherspoon CEO John Hutson
John Hutson
504 Ratings
Pros
  • "salary very competitive for the pub trade(in 100 reviews)

  • "Good pay, bonus and promotional opportunity(in 68 reviews)

Cons
  • "Much busier than your average Pub/Restaurant(in 147 reviews)

  • "Long hours with not enough breaks(in 142 reviews)

More Pros and Cons

Reviews about "pub"

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  1. Helpful (1)

    "Self esteem crushing, life ruining, and overall frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cross Trained Bar and Kitchen Associate in St Helens
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 3 years

    Pros

    Good employee bonus scheme Flexible shift patterns Good opportunities for career progression if you have the personality of a robot

    Cons

    Unpredictable hours - I and others routinely would go from working 48 hour weeks to 16 hour weeks with no warning of hours being cut Constantly understaffed - the managers were given unrealistic budgets with as many cuts as possible to maximize profit regardless of the expense to its employees Overworked, unhappy employees - Never worked with one single employee who was happy working for this company Incompetent...

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    Advice to Management

    Pay more attention to what your associate staff have to say instead of ignoring constant mistreatment of employees by pub managers

    J D Wetherspoon2013-08-16
  2. "Lots of opportunities and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bar Shift Leader in Malvern, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Great benefits including free shares, discounts, bonuses, gift vouchers. Competitive rate of pay for the industry (above minimum wage for associates) and the opportunity to earn more for working late nights/early mornings. Lots of opportunity for progression within the company

    Cons

    Individual pubs can differ massively so the same experience is not guaranteed across the country

    Advice to Management

    Communicate more with staff and spend more time front of house rather than in the office

    J D Wetherspoon2019-07-01
  3. "Fun company to work for, make lots of friends and very good progression, hours are the only major problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Leader in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time for more than 3 years

    Pros

    Good Pay, discounts, bonuses and career progression .

    Cons

    Hours are very stingy, you think the company ran at a loss with how stingy they are with the hours. Often means you are understaffed, rushed off your feet and may not get a break, In my opinion if they invented more hours in the pubs (especially smaller ones as they have it most tight) then it would improve staff morale and retention. Also means you do some of your work unpaid...

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    Advice to Management

    Invest more hours into pubs, other then that a great company to work for.

    J D Wetherspoon2019-06-27
  4. "Good but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shift Leader in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at J D Wetherspoon full-time for more than 5 years

    Pros

    good bonus if your pub has high standards extra £1 per hour between midnight and 6am

    Cons

    long hours job satisfaction varies from pub to pub.

    J D Wetherspoon2019-06-25
  5. "Shift Manager/Duty Manager Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Manager in Mold, Wales
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at J D Wetherspoon full-time for more than 5 years

    Pros

    Management feeding on shifts The Management Academy training is great Good/ fast career progression Met some great friends over the years Feel like the company is starting to improve with regards to work/life balance but still a long way to go!

    Cons

    As mentioned above, I do feel like the work/life balance is, albeit, slowly improving however we are still a long way off. Long hours, no management breaks and increasing administration is a problem in a lot of pubs especially Suburb pubs where hours do not permit. Increasing work load from Head Office/Area Management/Regional...

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    Advice to Management

    I understand that we have an associate promise and many pubs have nailed this now. But we need to start looking at a “Manager/Management promise”. Regular audits needs to be carried out to see if the management team are actually getting 1 weekend off a month or two consecutive days off together. This is becoming a tick box exercise and Auditors and area management are not checking this properly and there’s little implication...

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    J D Wetherspoon2019-06-21
  6. "Short-term student job, but they messed me around a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front of House Staff in Birmingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J D Wetherspoon part-time for more than a year

    Pros

    -50% off food on shift, 20% when you're off shift. - Great co-workers and some fun regulars (if you're lucky on the latter) -You'll always have amazing stories to tell your friends after every shift, especially in city pubs where people are just downright sleazy most of the time. - Depending on where you are, the managers can be nice.

    Cons

    - Poor training, I treated like an imbecile after swapping pubs because I hadn't been fully trained. - Last minute rotas despite being told rotas would always be up 3 weeks in advance. - Discrete rota changes, and they ignored the fact that I couldn't work on Sunday evenings because I have 9AM lectures, constant closing shifts despite saying I cannot afford an uber home during...

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    Advice to Management

    If you employ students, don't pressure them to prioritise a dead-end bar job over their degrees just because you need Sunday cover. Also, you might want to look into how your managers treat their staff and customers in all of your central Birmingham pubs, it's frankly quite disgusting.

    J D Wetherspoon2019-06-03
  7. "Not amazing but not the worst"

    StarStarStarStarStar
      Former Employee - Bar/Floor Associate 

      I worked at J D Wetherspoon part-time

      Pros

      Can earn good bonuses and hours are flexible

      Cons

      Not every pub I've worked in has been the same, its all down to management style and so some are worse than others

      J D Wetherspoon2019-05-29
    • "Shift manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Shift Manager in London, England
      No Opinion of CEO

      I have been working at J D Wetherspoon full-time for more than 10 years

      Pros

      Free shares for long term employees Can be very flexible to ensure a healthy work/home life balance

      Cons

      New 40 hour working week works well, however the expected shift pattern may not suit every manager yet we're not given the choice to make changes. For example, some managers have childcare that may not fit around two days off in a row etc Increase in staff pay leads to cutbacks on hours - you're expected to work twice as hard on busy sessions because the pub still needs to make...

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      Advice to Management

      Give management their own choice if they wish to have split days off rather than two in a row

      J D Wetherspoon2019-05-10

      J D Wetherspoon Response

      May 30, 2019Senior Recruitment Advisor

      Thank you for your review. If you would like to discuss flexible working please get in touch with the personnel advisor team at PersonnelAdvisors@jdwetherspoon.co.uk

    • "Fast paced and hard work"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at J D Wetherspoon full-time

        Pros

        Always have something to do. Keeps you fit with all the walking around taking food if you're in a bigger pub

        Cons

        Long hours and late closes can be a drag

        J D Wetherspoon2019-04-18

        J D Wetherspoon Response

        May 20, 2019Senior Recruitment Advisor

        Many thanks for your feedback and hard work.

      • "Decent first time good. Good pay."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at J D Wetherspoon part-time

        Pros

        - Ability to progress - Pay - People - Sociably job

        Cons

        - Hit and miss managers and pub managers- can be really nice or awful. - Everything's cheap and done to a poor quality- but it is spoons - Tim Martin thinks hes Teresa May with all his Brexit involvement

        J D Wetherspoon2019-04-15
      Found 1233 reviews