Jack Astor's Reviews | Glassdoor.com.au

Jack Astor's Reviews

Updated 24 Jun 2019

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Found 179 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
91%
Approve of CEO
Peter Fowler
13 Ratings
Pros
  • "if you have a good section you can make good money(in 10 reviews)

  • "great staff, good tips, fast paced work environment(in 10 reviews)

Cons
  • "Long hours (typically I work 4:30 to 2 am)(in 21 reviews)

  • "Late hours and lack of clear communication(in 8 reviews)

More Pros and Cons
  1. "Friends to last a lifetime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor 
    No Opinion of CEO

    I have been working at Jack Astor's full-time

    Pros

    Some wonderful people to work with. Will often promote within.

    Cons

    Cut backs on incentives for employees (no more Ski Week, etc.) Some managerial staff can be cut throat, happy to push others down to try and climb that ladder. Head office often rolls out new policies/food and drink creations even though they are not ready. For Salary employees (this is not me) you frequently work way over expected hours and do not get compensation for it.

    Jack Astor's2016-11-27
  2. "Jack Astors Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Ottawa, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Jack Astor's part-time for less than a year

    Pros

    Great People and good food

    Cons

    Management isn't great Money/hours aren't great

    Advice to Management

    Hire less people and be loyal to the people who are good at their jobs

    Jack Astor's2019-06-24
  3. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cook in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Astor's full-time for more than a year

    Pros

    Cooperative organisation Teamwork A place from where person can learn management skills

    Cons

    The only cons this job is not relevant to my studies

    Jack Astor's2019-06-18
  4. "Fun Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jack Astor's part-time for more than 3 years

    Pros

    I work here part time during school and as a patio server in the summer, the tips are great and its a fun environment

    Cons

    Split shifts and long hours

    Jack Astor's2019-05-31
  5. "Fine temp job for students"

    StarStarStarStarStar
      Former Employee - Hostess 
      Neutral Outlook
      No Opinion of CEO

      I worked at Jack Astor's part-time for less than a year

      Pros

      I was able to set my availability to work most in the evenings and weekends

      Cons

      The staff was quite young overall which lead to petty/immature squabbles.

      Jack Astor's2019-06-14
    • "Review"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Jack Astor's part-time

        Pros

        Good staff at this job

        Cons

        Hours are cut short depending

        Jack Astor's2019-05-08
      • "Decent gig"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        No Opinion of CEO

        I worked at Jack Astor's part-time

        Pros

        - Learn some kitchen stuff. - Fairly flexible in time off.

        Cons

        - It's a kitchen. It's dirty, and it's hot.

        Jack Astor's2019-04-29
      • "Server"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at Jack Astor's part-time

        Pros

        Great management support and understanding

        Cons

        Fast paced environment, not always reliable hours

        Jack Astor's2019-04-25
      • "Working at Jack Astor's"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Server/Waiter in Scarborough, ON
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at Jack Astor's part-time for less than a year

        Pros

        -Fun and pleasant peers -Good money with tips included -Flexible hours, very good for students looking for summer work

        Cons

        -Lack of breaks (I've never had one in about a year) -Long hours (typically I work 4:30 to 2 am) -Slightly abusive management (they will punch out my time if I'm not done cleaning my section within a half hour of my last table leaving) -Management expects people to be at least 15 minutes early for their shifts, but to punch in for their scheduled time so they will be unpaid for those 15 minutes

        Advice to Management

        -Support breaks more -Pay people accordingly to how long they're working

        Jack Astor's2019-05-03
      • "Hostess"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at Jack Astor's part-time

          Pros

          Great teamwork and communication between management

          Cons

          Gets very repetitive doing the same thing every shift and customers can be rude

          Jack Astor's2019-04-03
        Found 179 reviews