Jack Astor's Reviews | Glassdoor.com.au

Jack Astor's Reviews

Updated Sep 12, 2019

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Found 189 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
78%
Approve of CEO
Jack Astor's CEO Peter Fowler (no image)
Peter Fowler
15 Ratings
Pros
  • "if you have a good section you can make good money(in 10 reviews)

  • "great staff, good tips, fast paced work environment(in 10 reviews)

Cons
  • "long hours and late nights closing the kitchen(in 22 reviews)

  • "Late hours and lack of clear communication(in 8 reviews)

More Pros and Cons
  1. "Friends to last a lifetime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor 
    No Opinion of CEO

    I have been working at Jack Astor's full-time

    Pros

    Some wonderful people to work with. Will often promote within.

    Cons

    Cut backs on incentives for employees (no more Ski Week, etc.) Some managerial staff can be cut throat, happy to push others down to try and climb that ladder. Head office often rolls out new policies/food and drink creations even though they are not ready. For Salary employees (this is not me) you frequently work way over expected hours and do not get compensation for it.

    Jack Astor's2016-11-27
  2. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Vaughan, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Jack Astor's full-time for more than 10 years

    Pros

    Great family atmosphere, wonderful people, competitive earnings

    Cons

    Long hours, unruly situations, low reward

    Jack Astor's2019-09-12
  3. "The epitome of professionalism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server Assistant in Toronto, ON
    Recommends
    Neutral Outlook

    I worked at Jack Astor's part-time for less than a year

    Pros

    Learned a lot about fine dining and what the guests expect

    Cons

    No room to move up Im a server at heart but was kept as server assistant for too long

    Advice to Management

    N/a

    Jack Astor's2019-09-07
  4. "Chain Restaurant Problems"

    StarStarStarStarStar
    Current Employee - Server 

    I have been working at Jack Astor's part-time for less than a year

    Pros

    Decent treatment and benefits if you work for it

    Cons

    One excellent manager surrounded by a bunch of overly entitled and undereducated ones.

    Jack Astor's2019-09-12
  5. "Good palce to work"

    StarStarStarStarStar
    Former Employee - Server/Waiter 

    I worked at Jack Astor's full-time for less than a year

    Pros

    Fun place to work and great management

    Cons

    They could have more men working the night shifts

    Jack Astor's2019-08-26
  6. "Best Corporate Kitchen Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Line Cook in Otter, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Jack Astor's full-time for more than 3 years

    Pros

    Flexible Hours, Benefits, Encouraging Environment, Fun Coworkers

    Cons

    High turnover, Over Demanding, Low Pay, Lack of Opportunities for Advancement

    Jack Astor's2019-08-24
  7. "Hard work"

    StarStarStarStarStar
    Former Employee - Server 

    I worked at Jack Astor's part-time

    Pros

    Good reputation (well known), good food

    Cons

    Team service means low tips for triple the work

    Jack Astor's2019-09-07
  8. "Great Staff, Poor Staff Treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Host in Don Mills, ON
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Jack Astor's part-time for less than a year

    Pros

    -Can easily pick up or release shifts - Great about time off - Kind staff and coworkers - Supervisors help out a lot

    Cons

    - They make you feel like breaks are a privilege rather than the law - Split shifts are common - Favouritism - Long hours

    Advice to Management

    Allow the staff to go on break when it is needed!

    Jack Astor's2019-08-05
  9. "Awesome Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Jack Astor's full-time

    Pros

    So much to learn here

    Cons

    No from my perspective. I can't say a single word.

    Jack Astor's2019-07-16
  10. "Managers with attitudes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Jack Astor's part-time for less than a year

    Pros

    - Good tips - Fun atmosphere

    Cons

    - Managers were rude, had a lot of attitude and picked favourites. Favourites were given better shifts. - Long hours, no break

    Jack Astor's2019-07-18
Found 189 reviews