Jaggaer Employee Reviews about "executive team"

Updated 1 Feb 2019

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2.9
44%
Recommend to a Friend
100%
Approve of CEO
Jaggaer CEO Jim Bureau (no image)
Jim Bureau
3 Ratings
Pros
  • "The executive team has finally realized the dream that the founders of SciQuest envisioned years ago: the development of a global company(in 32 reviews)

  • "UK office is lovely with supportive top management and great work life balance(in 21 reviews)

Cons
  • "Since the switch from SciQuest to Jaggaer things have gone completely downhill(in 35 reviews)

  • "After being acquired by AKKR, there have been well over 240 people "let go" since mid to end of Sept this year including the entire executive team(in 11 reviews)

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Reviews about "executive team"

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  1. Helpful (12)

    "Negative ghost rider, the pattern is full"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Jaggaer full-time for more than 3 years

    Pros

    Quality product that is well adopted in the market and verticals served.

    Cons

    New executive team is purely focused on the bottom line and ignores everything else at the cost of employee morale and retention of knowledgeable team members.

  2. Helpful (15)

    "Just read the Cons"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Jaggaer full-time for more than 3 years

    Pros

    To echo a later post, “paycheck every two weeks.” I can’t fill a 20 word minimum. So just keep reading.

    Cons

    NEVER take a job from this company. After you get hired on you will go through so much, and, if you are a hard worker, be promised advancement and opportunity; monetary or title change. It doesn’t happen. I firmly believe Accel-KKR cuts out middle management and functions/makes a profit on hiring inexperienced people, or contractors, who they work to the bone with little guidance and then those people either wise up and quit when it’s clear there’s no rainbow with a pot of gold at the end of the storm, or are senselessly cut. God knows Jaggaer software isn’t selling and/or worth buying. Moral of the story, don’t waste your time. The positive reviews on here are either A.) new people whose bosses asked them to post, or B.) seasoned workers whose bosses asked them to post and they’re hoping for a promotion. Additionally, notice there aren’t any HR responses to these negative reviews. HR is not your friend, and while most of the turmoil isn’t directly their fault....HR is supposed to step in when things are corrupt. They don’t. Truly, don’t waste possibly years of your life on this place. Everyone here is looking for other jobs anyways. Also, just a tip to the idiotic executive team: deciding to change the nomenclature of (falsely) “the world’s largest independent spend management company” to a name no one can pronounce is neither memorable nor wise. Trust me, people just keep asking how to pronounce it after you’ve told them multiple times. You ironically rebranded the company to be obsolete.

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  3. Helpful (17)

    "Mass Exodous of all the good and knowledgeable people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Jaggaer full-time for more than 3 years

    Pros

    - Decent Pay - Good Benefits - Nice Office - free coffee, soda, ping pong, outdoor area - Still some good people around - Great customers

    Cons

    - Jaggaer (formerly Sciquest) is owned by a private equity firm that WILL sell the company at some point....this resulted in the removal of the entire executive team, a reduction in workforce that was handled poorly, senseless cost cutting, the rebranding of the company, the elimination of half of one of the floors in the building, a crumbling morale and a mass exodus of employees. - Competitors are catching up or racing ahead from a product and marketing perspective - Not any of the members of the new executive team lives local - most live in California and live in apartments locally; adding to the sense that this executive team is temporary like the ownership of the private equity firm. (By the way...this team was brought in from a company the private equity firm bought and sold) - The new executive team, while very present, is arrogant, intimidating and not very open to ideas. - Sales is a total mess. The lone remaining survivor of the former executive team - the VP of Sales - was recently dismissed and others followed. Sales can't sell because the products are falling behind and are expensive yet there is no patience with the leaders or individual contributors in sales so there is constant firings and turnover. - Key individuals with numerous years of product knowledge in development, professional services, customer services, sales and support are continuously turning in their resignations - some without even having found other jobs yet. - The customer service team has been shifted from ops to sales back to ops and is almost extinct as a result of layoffs and people leaving. - Cost cutting is a huge priority - no more Hurricanes tickets, products/software people depended on to do their jobs has been eliminated, sales people only eligible now for incentive trip, constant hiring freezes - A culture that always put customer first has shifted to one of internal paranoia, amateur like leadership and constant drama. - Existing customers are laughing at the new name and branding. - The development and IT teams have been told that they can no longer work at home - even those that worked at home once a week.

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  4. Helpful (14)

    "No longer the company I signed up for"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jaggaer full-time for more than a year

    Pros

    Had nice and competent people to work with, work life balance and flexible work schedule with one day a week we could work from home.

    Cons

    Taking care of the employees was never a priority for the previous or the current SciQuest CEO; lack of transparency between company's vision, customers' requirements and development teams; very limited opportunity to grow at SciQuest; hence, the turn over rate has been high. Accel-KKR acquired SciQuest on 07/28/2016. Two months later, the former CEO took a $2.7+ million package and left, along with the whole executive team. A new "leadership" team appointed by AKKR took over immediately, so did the layoff start. The new executive team certainly has good records - to AKKR and their investors, as they had successfully flipped the companies for AKKR. For instance, the new CTO never spent more than 2.5 yrs on a company after his own company was acquired by AKKR. Hard to imagine he'll spend more time here in his rental apartment to build teams and products at SciQuest to last. To the new team, people at SciQuest are merely numbers on their balance sheet. Layoffs started quietly yet all we got from the new CEO was "I am confused by your org chart ... I am confused by your products ... go back to work, and work hard". The culture wasn't great before, but at least it was not insulting. SciQuest is no longer the company I signed up for. In my opinion, it's just a matter of time before AKKR cut the numbers of employees, or in their mind, the cost, to a level they can maximize their profits, then give a face lift of the current products, and sell SciQuest ASAP. That's a legit business plan for investors, unfortunately, not for employees at SciQuest.

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    Jaggaer Response

    October 25, 2016Director, Human Resources

    We couldn’t agree more that the competent and talented team of employees at SciQuest is one of the key strengths of the company, and we believe it’s why we have a very bright future ahead of us. We are focused on helping SciQuest reach its potential in becoming the leading procure-to-pay software provider in the world. That’s been our stated vision from day one, and we have received positive feedback from many of our employees, customers and analysts. The path to becoming the clear market leader includes making some tough changes that not everyone will agree with. As you stated, the new executive team has an excellent track record of transforming businesses to create positive growth. We believe that the changes we are making today will be better for our customers and our employees in the long run.

  5. Helpful (19)

    "full of sorrow and pain"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jaggaer full-time

    Pros

    anything i could say here would be prefaced with "there used to be." everyone has been fired that drove positive changes.

    Cons

    The company was bought out a few months ago by an equity investment company, AKKR. Now we have a bunch of new managers that are cleaning house. They fired the executive team, a large number of managers across departments, marketing, sales, development, etc. They fired a number of people that have been here for years. The new managers are trying to trim as many people as possible to make the company much leaner. They flat out told us at the beginning of the acquisition that they want to make 50% of the developers here and 50% in South America. They seem to be prepping us to be flipped, so if you want to work somewhere and be a stepping stone to someone else's greater financial glory, this is the place for you. The equity company has a list of past conquests of theirs on their website. I can only assume that the SciQuest employees are not the first, nor will we be the last.

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    Jaggaer Response

    October 26, 2016Director, Human Resources

    We recognize that the past several weeks have been difficult. The changes our new leaders have made were necessary to move SciQuest forward. The positive change is just beginning. Yes, SciQuest looks different today than it did a month ago, however the same good people that were here before are still here now. SciQuest has become a better, stronger company built on a great workforce that listens to customers and responds to market demands with industry-leading products.

  6. Helpful (22)

    "Since Acquired by AKKR, SciQuest is horrible to work at"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Solution Consultant and Project Manager in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jaggaer for more than 3 years

    Pros

    None since being acquired by AKKR

    Cons

    After being acquired by AKKR, there have been well over 240 people "let go" since mid to end of Sept this year including the entire executive team. AKKR is a horrible company who gobbles up smaller companies, lays off a bunch of people to "bare bones" employees and then sells off each module/area piece to piece. They do not care about the amount of work or effort that was put in by SciQuest employees and its a total shame b/c i really liked working at SciQuest. I would NEVER work for a company acquired by AKKR and unfortunately SciQuest is one of them. I left on my own after SciQuest was acquired as i saw the writing on the wall.

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    Jaggaer Response

    October 25, 2016Senior Director, Professional Services

    I’m sorry to hear that you have decided to end your relationship with SciQuest, just as we are beginning our most successful chapter. Exciting things are happening here, and it’s because of the work of our exceptional teams. There are several inaccuracies in your note, however, that need to be addressed. Your assumption regarding the number of individuals who are no longer at SciQuest is radically overstated. Additionally, AKKR has never broken up and sold “modules.” They are known and respected for developing successful, industry-leading companies. SciQuest is one of those companies, and we are collectively building something great.

  7. Helpful (20)

    "What a shame"

    2.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Jaggaer full-time for more than 8 years

    Pros

    When I first started working for SciQuest it was a great culture, great people, everyone supported each other in a collaborative way with the customer in mind. Once we had the IPO, we lost our COO and hired a VP HR and hired a new CFO, things really changed for the worse.

    Cons

    The Executive Team really lost touch of promoting a culture and environment where customers and people were first. We lost flexibility and we stopped empowering people. Instead, we focused and communicated a "butts in seats" type of mentality and started to lead by fear - the CEO started yelling at people again, the new HR team could not be trusted, the Finance Management Team focused on $ only - everything changed and has significantly declined ever since. How we treated people, employees lost all respect, it now was a job and no longer our passion. People stopped challenging and started shutting up. We lost our creativity and innovation and our ability to speak up - which is what made us go great in the first place.

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  8. Helpful (13)

    "Terrible Company and Worse Culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jaggaer full-time for more than a year

    Pros

    Most of my peers are nice. The hours are light. I don't have to encounter the CEO most days.

    Cons

    How many managers can a person have in a year? They keep making changes and it seems like it's random. The stock is performing so badly, and the rumor mills are going strong about when the company will be sold. Turnover at SciQuest is higher than McDonald's. The Board must not care, because there is no other explanation for the executive team to be around after losing 50% of the company's value in a year. Speaking of stock, no other company, even at the bottom, focuses on stock price like this place. There is zero long term strategy. It's all about quarter-to-quarter reactions. The good news is that I have some job interviews coming up, so hopefully soon I can be a former employee.

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  9. Helpful (12)

    "Short-sighted leadership and neglect of satellite offices"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Jaggaer full-time

    Pros

    -Scheduled work from home days -Free coffee/pop -Casual dress code

    Cons

    Management are clueless (and are mostly all new to the company due to the hilariously high turnover rate) and don't listen to what people with experience have to say. Whenever SciQuest acquires new technology, it is crammed thoughtlessly into processes that were designed for an entirely different product. Executive decisions are made on the ill-founded assumption that what works for the flagship product should also work for any and all acquired technology. Experienced employees point out this fallacy, are ignored and belittled, and left to watch the train-wreck (and then take their share of the blame for not delivering what they already knew was doomed from the start). The work environment can be stressful. The technology that the Edmonton office is responsible for has come a long way, but is still very unstable. Rather than taking a release to stabilize the product we already have, the Development department is pushed to keep pumping out new features and do stabilization work concurrently-- so instead we end up with half-baked features and barely-improved stability. In any event, the excruciatingly high amount of turnover usually prevents any meaningful work from getting done. Executive team cannot seem to grasp the fact that our code base is incredibly complex, and a developer hired off the street is not going to be able to contribute meaningfully for at least a few months, which makes holding on to the senior resources we DO have extremely important. They are utterly and unequivocally failing at this, as our top guys can go just about anywhere else for way less stress and way more money. New hires are basically thrown to the wolves-- many have to wait MONTHS before they receive any kind of application training, but are still expected to perform. In the rare event that important goals or milestones are met, there is almost no recognition of them-- I'm personally still waiting to hear a "thank you" or a "good job". Distrust and disillusionment run high in the Edmonton office, where the beloved HR staff were immediately fired upon the acquisition and never replaced. All in all, it's just a demoralizing, depressing place for motivated people to work. If you're just looking to collect a paycheck, it's not so bad. But it's a terrible place to work if you care about your work and want to feel successful.

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  10. Helpful (14)

    "Used to be a nice place to work..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Disapproves of CEO

    I worked at Jaggaer

    Pros

    Great perks - Canes Tickets, Baseball Tickets, Parties

    Cons

    The culture has really changed for the worse. Executive team is not in tune to how a culture impacts company success. SciQuest used to be known as THE place to work, but that changed drastically over the past 3 years.

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Found 11 reviews