JetBlue Airport Operations Crew Member Reviews

Updated 17 May 2021

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Found 119 of over 2K reviews

4.2
79%
Recommend to a Friend
89%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
51 Ratings
  1. 4.0
    Former Employee, more than 8 years

    Good, but beware

    17 May 2021 - Airport Operations Crew Member in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Benefits, good pay, PTO, insurance, dental and vision, vacations, yearly pay bump

    Cons

    You are another number. Little or no actual care from those in leadership positions, about frontline crewmembers.

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  2. 5.0
    Current Employee

    Amazing company

    13 Apr 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment with fair policy.

    Cons

    Very little leniency to schedule.

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  3. 5.0
    Current Employee, less than 1 year

    Excellent company to work for.

    5 Apr 2021 - Airport Operations Crew Member in West Palm Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training, benefits, and co-workers are all top of the line.

    Cons

    Working weekends, intense training schedule.

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  4. 1.0
    Former Employee

    Horrible Experience do not work here

    28 Mar 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flight benefits in exchange for your health and sanity

    Cons

    Constant back pain lifting 50-99 pounds for 8 hours or closing heavy aircraft door and taking gate check bags at the gate You are standing up for most of your shift Handling customers complaints Micromanagement with leads and sups Hard to get a PTO approve by Admin you have to beg people to pick your shift to trade days The PTO bank is used for sick days vacation days and PTO days The point system sucks you get one point even if you are sick and bring a doctors note. If you make it to 7 points you are in trouble and will need to have a perfect attendance for 6 months. Point erase after one whole year!!!! Uniform policy is ridiculous very strict and you can only wear certain pieces of the uniform by season You can get written up if your uniform is not up to the standard When COVID started in 2020 we weren’t allowed to wear gloves or mask to protect ourself because the company was afraid it will offend the customers they care more about the uniform than the employees health and week being we were even threaten that we can get written up for wearing gloves or mask Beware this company does not care about any employers you are just a number not a human being Jetblue makes the Airline Job 100 times harder with all their rules and regulations!! No UNION only flight attendant and pilots have Union so you are on your own if something happens In Jetblue all of their equipment are outdated and nothing works extremely hard to work on this conditions on a daily basic printers, jet bridges and systems needs to be constantly fixed because they want to be cheap

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    2 people found this review helpful
  5. 5.0
    Former Employee, more than 5 years

    amazing job

    22 Feb 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    it is a great environment to work in

    Cons

    I can't think of any cons

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  6. 5.0
    Former Employee

    Great job

    24 Feb 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great hours Work life balance

    Cons

    Hard work Unpredictable schedule Stressful

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  7. 4.0
    Current Employee, more than 1 year

    Great Company

    8 Apr 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, work life and flexibility

    Cons

    Unprofessional Crew members who are not qualified

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  8. 5.0
    Current Employee, more than 3 years

    Great company best job!

    20 Jan 2021 - Airport Operations Crew Member in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free travel Ok pay to start but if stay increases yearly.

    Cons

    Don’t fly as many direct places as the top 4 airlines but still enough to have plenty to do Shifts can be weird

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  9. 4.0
    Former Employee, less than 1 year

    Good

    17 Mar 2021 - Airport Operations Crew Member 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best coworkers, but not the biggest fan of the job

    Cons

    Some passengers can be incredibly hostile towards crew members

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  10. 3.0
    Former Employee, more than 1 year

    So-so

    24 Jan 2021 - Airport Operations Crew Member in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flight benefits Nice coworkers Pretty simple job

    Cons

    Values of the company (integrity & caring) weren’t upheld by the people on charge Part time is 5 days a week Switched to outsourcing in multiple small cities, replacing great employees during a pandemic Hires people who behave unprofessionally Doesn’t communicate well within the company, to employees or management Doesn’t listen to employees when it comes to adding routes, added a NYC route in MINNESOTA DURING WINTER, INSTEAD OF FL

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