JetBlue In Flight Crew Member Reviews

Updated 22 Jan 2020

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3.9
97%
Recommend to a Friend
98%
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
13 Ratings
  1. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    Has a family feel. Love the culture and values.

    Cons

    Pay not equal to mainline

  2. Helpful (2)

    "Great Crew Members, Leadership is a Bummer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Great crew members, great perks, won’t send your bags to the carousel when non-revving, customers love Jetblue and always praised by the general public for the way we treat people.

    Cons

    Local management and leadership can be terrible. Management drops the call on recoding call-outs and can get you in trouble with points. Leadership within the company has no idea what it’s like on the front line and makes some bone-headed decisions. Customers can write in made-up complainants to get voucher money and you can get in trouble for a made-up situation as leadership believes it must be true.

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  3. Helpful (1)

    "My time at B6"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than 5 years

    Pros

    One of the best airlines around

    Cons

    I would have to say there were no cons for me

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  4. Helpful (1)

    "Great company, but feel like "only a number""

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in Fort Lauderdale, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    The company itself gives back to the community, training you are set up with food, lodging and pay

    Cons

    Managers never make it a point to get to know you (especially when you're brand new), 10hr "on-call" shifts that are unpaid

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  5. "Nice company overall, but dealing with growing pains."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for more than a year

    Pros

    Exciting period of growth with positive changes to product and routes. Generally little time spent on reserve Scheduling flexibility Flight benefits Employee benefits (medical, dental, vision, employee perks, public transportation allowance).

    Cons

    Company sometimes struggles while navigating new changes and policies, which leads to frustration among employees. Handing of irregular winter operations improves very little from year to year. Poor relationship between Crew Scheduling and working crew. Not unusual for employees to feel that management "does not have their back."

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  6. "Great Training, Great Job, Great People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    New facilities, with delicious food. Family atmosphere. Positive support of troops - reservists and veterans alike. Safety first. Ever expanding company.

    Cons

    Tough job to get used to at first. Long separations from home/loved ones at first. Hard to find a crash pad. Especially if you are older. I definitely had more issues with the crash pads (3 in 6 months) than the job itself.

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  7. "Inflight Crew Member"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time for less than a year

    Pros

    They value their employees and are a very reliable company.

    Cons

    Very long nights and hours while on reserve

  8. "Outstanding Culture!!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member 
    Approves of CEO

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Working here has given me the chance to be based in my hometown. It is an AMAZING company to work for.

    Cons

    Small things as far as clear cut work rules need to change

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  9. Helpful (2)

    "Crewmembers not treated as well as they should be; Dismal Pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time for more than a year

    Pros

    Very laid-back work atmosphere; No micromanagement; Wonderful crewmembers; Company as a whole is mindful & sustainable

    Cons

    Starting pay is horrific and well below poverty line for flight attendants; Leadership is overwhelmed and disorganized; during irregular operations too many crewmembers are left with no hotel accommodations and totally neglected; no union so work rules are constantly changing, and verbiage is VERY gray and works in management's favor instead of crewmembers'.

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  10. Helpful (2)

    "At will employer follow all.policies"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Flight Crew Member in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at JetBlue full-time for less than a year

    Pros

    They have great travel benefits. Your travel companion and family can all fly for free. You can also fly in other airlines and fly internationally on other carriers after your 6 month probation

    Cons

    The biggest con is that upper management can not be trusted. The work rules are in the grey. They seem to only be concerned with the customers. There is no union.

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